Guild Wars 2

Let me preface by saying I was also one of those that DC’d during the last stage. But there was another issue entirely for those of us on Dragonbrand. A large group of us logged in early on Sunday to ensure we had priority on the regular server. We started the final boss fight at 12:00PM and were about an hour in to the fight when the NPC bugged. In fear of losing our place on the server, many of us sat by for 10 hours by the NPC hoping that he would either move or waiting for a courtesy PM from Anet which never came. I left at hour 9 because I had heard on the forums that people were having success at the last minute. Sadly my last try ended near the boss when the server reset at 10PM.

In my 35 plus years of gaming, I had never once felt compelled to go on to a company site to complain but I found myself doing so with this event. I was so angry at the time and almost two days later that anger has not yet resided. To find out later that precursors were given out, possibly to non-paying customers was like an extra bat to the head when you are already down for the count. You see, I’m a family man and I can easily have done something else on Sunday but I bought into the hype and excitement and even after 2 underwhelming phases, still wanted to take part in what I thought would be an epic Sunday.

Yes, I bought the game like the rest of you and maybe you can buy into the idea that they owe us nothing since it’s a non-subscription game. Many of us though, out of loyalty to Anet, continue to purchase gems in order to support the Company. My plea to Anet, please do the right thing by way of your customers. Whether you DC’d, had your server bugged or just unfortunate to live on another continent, just do the right thing and remind us why we love this extraordinary game.