Lost Transmutation Charges
I think it’s account wide, so your account has two charges. The stones can be converted to charges. You never had any charges before they were introduced.
I’m confused. The charges are account wide and can’t be put in storage.
Perhaps what’s happened is you used a lot of charges on one alt, not realizing that the charge number was for your account as a whole. And you still have stones and/or crystals in your bank, which are useless until converted to charges (3 stones or 1 crystal per charge, double click them to convert).
/Facepalm ..lol..I can’t believe I didn’t notice that the transmutation charges are account wide. Call me crazy but I was certain that one character had 6, another had 12 etc. But you can indeed put them in storage, either when you buy them from the gem store, or are rewarded them from zone completion etc.
The ones from zone completion use 3 for one charge, the level 80 stones from the gem store go at 1:1. I was quite happy being able to trade the stones for charges, I had 79 of them, unused and unusable.