Guild Wars 2

Can’t dungeon anymore, and WvW is pretty much down right now…

It isn’t any normal lag. It is a DDoS Attack (Distributed Denial of Service Attack; google it if you don’t know what it means, but basically means that an outside source is mass-spamming the game’s database with traffic, causing lag and server shut-down). That outside source appears to be this guy: https://twitter.com/itzchF.

This attack has not been confirmed by ANet, but it has been confirmed by Carbine, who makes WildStar. WildStar is also being affected. All of NCSoft’s games are being affected. Carbine has said that they are looking into it (on their twitter page), and that it is in fact a DDoS attack.

Blizzard is said to be getting the attack as well, with WoW experiencing similar issues.

Encrypting will do nothing, especially against a DDoS. Your encrypted packets would have just as much trouble being routed/received/sent as a normal packet – the problem is much like a freeway at rush hour. There’s just FAR too much traffic right now

*Edited to add that this is in NO way Anets or NC’s fault. There is a huge spike in traffic right now – there’s absolutely nothing they could do short of running a dedicated line to your house. I don’t think any of us are willing to actually pay what that would cost

Eliandal.8735:

Encrypting will do nothing, especially against a DDoS. Your encrypted packets would have just as much trouble being routed/received/sent as a normal packet – the problem is much like a freeway at rush hour. There’s just FAR too much traffic right now

What part of “protected” do you not understand?

If there is that much traffic TO Anet’s servers – and they can’t handle the traffic and this isn’t a DDoS attack (which I know it is, my gosh the net has been absolutely horrid today even Pandora having problems getting connected) then Anet better pay for larger pipes and stop the throttling of its own game.

It’s one or the other but, again, player’s computers aren’t to blame no matter how many tests Anet wants us to “send” to them.

BTW if you are sent any test make sure you watch for any advanced settings to be able to turn off any PUPs hiding – which there is in one of the tools Anet sent to me.

I am a computer professional of over 25 years and I am insulted by those who don’t get or don’t want to belive that DDoS attacks are happening, that Anet doesn’t have the right size pipes and blames the player when this overwhelming lag makes the game unplayable which is extremely unfair to the people who have a limited time to game a day.

It’s part of our lives – gee, you didn’t want it to be?

Drayven.6408:

Ok, so I’m having this issue as well… During the Gates of Maguuma Storyline I wasn’t experiencing any lag at all. When Entaglement first launched I wasn’t experiencing any lag issues… Once the first Hotfix for Entanglement was released I have been having lag issues ever since.

PC Specs :

Brand Name – CyberpowerPC
Processor – Intel Core i7 4820K (3.7GHz)
Amount of RAM – 16GB
Hard Drive – 1TB HDD + 60GB SSD
Video Card – NVIDIA GeForce GTX 760 (Updated Drivers to Most Current)
Power Supply – 800W
Internet Connection Rate – 20 Mbps (speedtest.net verified)

I currently run the game off of the RPM HDD and not the SSD HDD… Needless to say, I blow the required, or even the recommended, specs completely out of the water so this is not very like to be some kind of Hardware Issue.

I have attached a screenshot of my character at the login screen with the error code that happens after I DC due to this connection issue.

If anymore information would be of assistance, or required to troubleshoot, then please let me know and it will be posted.

If you, like me, keep your computer clean of spyware, adware and PUPs, I am sure it’s not your computer.

Drayven.6408:

Heibi.4251:

And even more massive lag followed by disconnects and errors logging in. Think a patch needs to be seriously considered.

A DDoS attack is not solvable by a game patch… That is an issue directly with the servers, and either it’s a DDoS attack or a Route Injection Attack… Which means that someone is rapidly sending pings to the servers themselves or is rerouting all traffic heading to the servers to somewhere it’s not supposed to go and then back to the servers again.

The only real solve is to find out where the DDOS/RIA is actually coming in at, and to perform a network from that point outwards. That said, it could be one of MANY different things… A virus/malware/spyware/etc allowing network access for the attacks to go down, a zero day exploit (Hopefully not this, because then it will take at least a week to fix), or an actual in-house attack. I’m sure there are other ways to do it as well, but those are the only ones that I can think of off the top of my head.

Too bad the powers that be aren’t listening to some who have real world experience with DDoS attacks… We are not valid, our computers must be at fault.

Ugh this guy just won’t let up on Wildstar (&GW2)…another attack incoming.

Zayd Akira.1942:

TexZero.7910:

It’s kinda silly that they have multiple platforms being hit at the same time.

You’d think they’d be a bit wiser and use different nodes for each game so they cannot all be taken offline by 1 attack.

Anet owns its own servers, but the connection still go through the datacenters set up by NCsoft in Dallas (i think).
Would explain why every time he takes down Wildstar, that GW2 either gets increasingly laggier, or down completely as well.

Again goes to the point, why would you route 2 games through the same datacenter. It just makes you have 0 products online and a ton of angry players.

Polantaris.9513:

Ugh, another game is getting DDOS’d?

Phantasy Star Online 2 got DDOS’d late last month and it was down for about 2 weeks straight, and they’re still having issues. This is getting ridiculous.

If the “correct” size pipe is open to Anet’s servers and there is no spike in traffic other than this game – there would be no issues, but the net is under attack and gaming companies are not comprehending it’s their responsiblity to ensure a viable net.

Civilians can’t do a thing – only those in the “industry” have any voice in the internet any longer.

Zayd Akira.1942:

TexZero.7910:

It’s kinda silly that they have multiple platforms being hit at the same time.

You’d think they’d be a bit wiser and use different nodes for each game so they cannot all be taken offline by 1 attack.

Anet owns its own servers, but the connection still go through the datacenters set up by NCsoft in Dallas (i think).
Would explain why every time he takes down Wildstar, that GW2 either gets increasingly laggier, or down completely as well.

Or if there are storms local to the area . . .

they just did on their twitter just a few moments ago.

It’d be nice if they’d at least confirm ‘Hey yo, here’s whats up:

https://twitter.com/itzchF/status/489587818386046976

It’s still happening right now. World events are unplayable from all the lag and disconnections.

NACotser.4125:

It’d be nice if they’d at least confirm ‘Hey yo, here’s whats up:

It’s confirmed on the ANET twitter account.

so….nice way to say it, but wtf is going on? I dont get a lot of time to play and would like to actually you konw, play when I can…..

even the forums are taking forever to load at times. And yeah, afraid to do anything to either lose progress or lose items / gold

They have now:

https://twitter.com/GuildWars2

Suirat Tigas.7634:

Dear Anet,

I’d love to play your game. I have dailies to do. Please help.

Thanks, Devoted Player.

- Long day at work? Check
- Headache? Check
- Just want to relax and do some quests/dailies but can’t because game is too laggy/down? Check

NACotser.4125:

It’d be nice if they’d at least confirm ‘Hey yo, here’s whats up:

They have and it’s been mentioned several times in this thread.

good to see that they are acknowledging the issue, but i wish we could have a time line on when it will be fixed. i really thought that 24 hours would be enough to find the kitten and shut him down, but i guess it just doesn’t work that way.

Rcox.4076:

https://twitter.com/itzchF/status/489587818386046976

Is that person solely responsible for knocking out the game or is it the attack coming out of China like can be seen in another thread?

“It’s an outside attack on the servers, so hang in there with us.”

Srsly? Get better security…

For what it’s worth, my tracert is also being routed through Germany and france. lol. I’m in Central U.S.A.

Tracing route to 206-127-159-116.plaync.com [206.127.159.116]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms CISCO42142 [192.168.1.1]
2 51 ms 24 ms 30 ms cpe-74-130-192-1.swo.res.rr.com [74.130.192.1]
3 10 ms 11 ms 10 ms 74.137.113.129
4 15 ms 43 ms 16 ms tge0-13-0-13.lsvqkydb01r.midwest.rr.com [65.29.2
6.104]
5 26 ms 27 ms 27 ms be24.clevohek01r.midwest.rr.com [65.189.140.166]

6 34 ms 35 ms 35 ms ae-3-0.cr0.dca20.tkittenr.com [66.109.6.70]
7 34 ms 33 ms 33 ms 107.14.19.65
8 33 ms 32 ms 32 ms ge-7-1-6.pr0.chi10.tkittenr.com [66.109.9.74]
9 122 ms 121 ms 123 ms vlan90.csw4.Washington1.Level3.net [4.69.149.254
]
10 121 ms 123 ms 123 ms ae-92-92.ebr2.Washington1.Level3.net [4.69.134.1
57]
11 123 ms 120 ms 120 ms ae-44-44.ebr2.Paris1.Level3.net [4.69.137.61]
12 121 ms 131 ms 119 ms ae-46-46.ebr1.Frankfurt1.Level3.net [4.69.143.13
7]
13 121 ms 120 ms 120 ms ae-91-91.csw4.Frankfurt1.Level3.net [4.69.140.14
]
14 122 ms 122 ms 131 ms ae-4-90.edge6.Frankfurt1.Level3.net [4.69.154.20
2]
15 120 ms 121 ms 122 ms 195.16.161.58
16 122 ms 122 ms 122 ms 206-127-157-86.plaync.com [206.127.157.86]
17 124 ms 123 ms 139 ms 206-127-157-102.plaync.com [206.127.157.102]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Blame the kittens who carried out this DDOS attack, not anet.

Rcox.4076:

https://twitter.com/itzchF/status/489587818386046976

That’s a bogus claim. Some people are just kittened. If he “forgot”, he’s not doing it.

Ayrilana.1396:

NACotser.4125:

It’d be nice if they’d at least confirm ‘Hey yo, here’s whats up:

They have and it’s been mentioned several times in this thread.

That’s hearsay, not confirmation on this forum.

Confirmation here occurs when an Anet employee posts here.

johnnymiller.5968:

Rcox.4076:

https://twitter.com/itzchF/status/489587818386046976

Is that person solely responsible for knocking out the game or is it the attack coming out of China like can be seen in another thread?

There’s a lot of evidence that this is the kid. Not much can be done unfortunately. At least the ones responsible for the DDoS attack on New Years got arrested shortly after that so fingers crossed.

Edit: Oh cool it looks like ArenaNet have been working on this all day, just not posting anything on the forums.

https://twitter.com/GuildWars2

https://twitter.com/guildwars2

There’s your confirmation.

Zenguy.6421:

Ayrilana.1396:

NACotser.4125:

It’d be nice if they’d at least confirm ‘Hey yo, here’s whats up:

They have and it’s been mentioned several times in this thread.

That’s hearsay, not confirmation on this forum.

Confirmation here occurs when an Anet employee posts here.

They have addressed it at https://twitter.com/GuildWars2 but yeah, they should post a response here too. Good luck ANET! Hope to relog soon!

https://twitter.com/itzchF

Apparantly it’s this guy. Something to do with him hating autism (and of course being an attention whore)

jwerb.2640:

“It’s an outside attack on the servers, so hang in there with us.”

Srsly? Get better security…

I don’t think DDoS attacks really have much in the way of “security” which can protect, in the same way you mean it.

Looks like the server is being ****ed again. I literally clicked a WP and suddenly dropped dead.

Then 10 minutes later I actually waypointed.

Anet pls

acoji, that happened to me too!!! After 3 attempts, I FINALLY got through the last boss of aeth path w/o disconnecting, lagging so bad that i died and gave up, etc, and right before I go to get my aeth chests? What happens? I GOT DISCONNECTED. I’ve literally put in prob like, 5 hours of play time trying to get to those chests. GAAAAHHH

Anet, I will switch to Diablo 3, Borderlands 2, WOW, or even tetra if this is not fixed soon!!!

Topic says it all. Please fix. Thanks.

Maybe Bubba in lock-up will straighten a few things out for him.

Lil Frankie.5382:

Anet, I will switch to Diablo 3, Borderlands 2, WOW, or even tetra if this is not fixed soon!!!

Because fixing attacks like this is as easy as that? :P

Sigh.

I’ll be honest, using this time to catch up on my RvB and Achievement City :P

It’s called a botnet.

i was in the middle of a frac, started lagging before my party, couldn’t see chat, was getting errors, they all quit and think i’m bad now

i hope the lag gets them too

I’m afraid it may be a while before we can really play this again . The guy can not stand wildstar and will just keep on hitting it until he’s caught. And hitting wildstar takes GW2 down too.

^ This is true. DDoS attacks have nothing to do with the security of the servers the games are on. A bank can have ultra-high, casino-level security on its doors, vault, tellers etc. But they can’t do anything if somebody got 2000 guys to queue in front of the bank so that you can’t get in to do your banking, which is basically what the DDoS’er is doing. The best the bank can do is tell its customers to go to a different branch (direct legitimate traffic to backup servers) until the attack passes.

@lawfan: That just makes me roll my eyes really. You don’t like a game? Fine, don’t play it. But why take down the servers? That’s a bit like somebody not liking a TV show and instead of just changing the channel, they opt to go bomb the TV station.

Oh, sorry! I should have realized that that map might be disconcerting if you don’t know where the data is coming from. The map is a project of Norse Corp, a security company, which is doing some crazy voodoo with “dark net” data. The corporate front door is here: http://www.norse-corp.com/ (I am not affiliated with them at all, I just think their tools are amazeballs.)

Tobias Trueflight.8350:

Lil Frankie.5382:

Anet, I will switch to Diablo 3, Borderlands 2, WOW, or even tetra if this is not fixed soon!!!

Because fixing attacks like this is as easy as that? :P

Sigh.

I’ll be honest, using this time to catch up on my RvB and Achievement City :P

No, because I’ve DCed or died, or lagged about 4 times in the last hour, and it is not playable. I’m not asking for a quick fix, but rather after 24 hours, maybe a small acknowledgement from anet re: this frustrating circumstance. Knowing programmers, I’m sure it is a colossal computing conundrum trying to resolve the issue asap, and the only people to profit from said frustration is probably energy drink companies providing much needed caffeine to the anet programmers.

Lil Frankie.5382:

acoji, that happened to me too!!! After 3 attempts, I FINALLY got through the last boss of aeth path w/o disconnecting, lagging so bad that i died and gave up, etc, and right before I go to get my aeth chests? What happens? I GOT DISCONNECTED. I’ve literally put in prob like, 5 hours of play time trying to get to those chests. GAAAAHHH

Anet, I will switch to Diablo 3, Borderlands 2, WOW, or even tetra if this is not fixed soon!!!

Dude. Its a DDoS attack. Nothing Anet can do about it.
Anet isnt the only game getting attacked. its a bunch of others too.

Wasbunny.6531:

johnnymiller.5968:

Rcox.4076:

https://twitter.com/itzchF/status/489587818386046976

Is that person solely responsible for knocking out the game or is it the attack coming out of China like can be seen in another thread?

There’s a lot of evidence that this is the kid. Not much can be done unfortunately. At least the ones responsible for the DDoS attack on New Years got arrested shortly after that so fingers crossed.

Even if he wasn’t doing it, the amount he’s tweeted about it could warrant a subpoena on Twitter and he wouldn’t even make it to trial – just a small hearing where he will get slapped with a kittenload of fines and creditors will end up taking all of his stuff and probably auctioning them off. Even if he wasn’t doing it, he’s provided enough self-incrimination to justify enough of a lawsuit to render him homeless.

It’s kind of sad.

mathion.8549:

That’s a bogus claim. Some people are just kittened. If he “forgot”, he’s not doing it.

Not true… Especially if the Wildstar Servers are at the same location as the Guild Wars 2 servers… In which case, he’s been bringing down the Wildstar Servers which he has stated over and over again, alongside the Guild Wars 2 servers. He just may have forgotten that they were at the same location, hence he forgot to mention that Guild Wars 2 was being affected as well. In some of his previous posts he had it timed properly where he had stated Guild Wars 2 #offline without announcing that he had forgotten it.

atheria.2837:

What part of “protected” do you not understand?

If there is that much traffic TO Anet’s servers – and they can’t handle the traffic and this isn’t a DDoS attack (which I know it is, my gosh the net has been absolutely horrid today even Pandora having problems getting connected) then Anet better pay for larger pipes and stop the throttling of its own game.

I am a computer professional of over 25 years and I am insulted by those who don’t get or don’t want to belive that DDoS attacks are happening, that Anet doesn’t have the right size pipes and blames the player when this overwhelming lag makes the game unplayable which is extremely unfair to the people who have a limited time to game a day.

http://news.techworld.com/security/3531040/wave-of-100gbps-mega-ddos-attacks-hits-record-level-in-2014/

The size of their bandwidth has nothing to do with it when you have a 100Gbps DDoS attack coming from a sizeable botnet. They could have the most powerful internet connection out there right now, which they likely do, and would still have problems with this kind of amount of data coming in. Could they handle 100Gbps? Ya I’m pretty sure they’ve got the trunk to handle it seeing as there are over 1 million players on just Guild Wars 2 alone at any one point in time. However to handle ALL the players for ALL their games alongside ALL their websites PLUS an additional 100+Gbps load? I highly doubt they could handle that…

This guy stopped attacking yesterday at about midnight EST. I would wait it out until then, about two hours from now.

Lash, this isn’t something they can fix. It’s an external attack DDoS.

I lagged so badly that I spontaneously died and everyone on the map left me all alone…

jwerb.2640:

“It’s an outside attack on the servers, so hang in there with us.”

Srsly? Get better security…

Please, my good sir. Feel free to take over and… “show them how it’s done.”

And it isn’t just ANet’s GW2, its all of NCSoft’s games (Wildstar by Carbine, AION, Lineage), as WELL AS, WoW’s Blizzard, in addition to ArchAge, Destiny, WoT, and countless others.