Missing Guild Commendations

Missing Guild Commendations

in Account & Technical Support

Posted by: fivestar.7830

fivestar.7830

Sorry messed up on a earlier post and couldn’t delete it. Our guild did the guild rush, we had over 30 people complete it. No one got the guild commendation chest after they have completed it. We waited till the event ended and it gave us the credit in our guild tab and the xp and karma but no one got the bonus chest. Has anyone ever heard of this?

Missing Guild Commendations

in Account & Technical Support

Posted by: Linken.6345

Linken.6345

aint weekly reset sunday evening?

Missing Guild Commendations

in Account & Technical Support

Posted by: Pandaman.4758

Pandaman.4758

When did you do the rush and at what time did you do the rush last week?

Weekly reset was just a couple hours ago, if I’m not mistaken. You might have started the rush too early?

Missing Guild Commendations

in Account & Technical Support

Posted by: RoseofGilead.8907

RoseofGilead.8907

Saturday at reset is the weekly reset.

OP, I do believe that this has occurred with some guilds in the past. I think specific rushes have the problem more often than others. But I don’t know more about it other than that, really. :\

Missing Guild Commendations

in Account & Technical Support

Posted by: Pandaman.4758

Pandaman.4758

Saturday at reset is the weekly reset.

OP, I do believe that this has occurred with some guilds in the past. I think specific rushes have the problem more often than others. But I don’t know more about it other than that, really. :\

Wait, which Saturday are you talking about? I’m in SEA so it’s Sunday morning now, do you mean the reset 2 hours ago (Saturday evening for the folks in the states) or the one 26 hours ago (Saturday morning for the folks here in OCE/SEA)?

Missing Guild Commendations

in Account & Technical Support

Posted by: RoseofGilead.8907

RoseofGilead.8907

Saturday at reset is the weekly reset.

OP, I do believe that this has occurred with some guilds in the past. I think specific rushes have the problem more often than others. But I don’t know more about it other than that, really. :\

Wait, which Saturday are you talking about? I’m in SEA so it’s Sunday morning now, do you mean the reset 2 hours ago (Saturday evening for the folks in the states) or the one 26 hours ago (Saturday morning for the folks here in OCE/SEA)?

Daily reset was two hours ago (Saturday afternoon/evening here in the US).

(edited by RoseofGilead.8907)

Missing Guild Commendations

in Account & Technical Support

Posted by: fivestar.7830

fivestar.7830

It was done after the reset as the guild missions icons were reset to not being done and we do it the same time every week. That’s why its was weird not getting them.

Missing Guild Commendations

in Account & Technical Support

Posted by: fivestar.7830

fivestar.7830

It was done after the reset as the guild missions icons were reset to not being done and we do it the same time every week. That’s why its was weird not getting them.

Missing Guild Commendations

in Account & Technical Support

Posted by: reapex.8546

reapex.8546

We had a similar issue 1-2 months ago. We reported it to Anet and they said their was no way to verify our claim for missing guild merit points. They said we could post on the forum, so to back up your message about missing rewards I’m replying to your topic.

This is our original message to them:

We had the Quaggan Guild Rush in Frostgorge Sound. Another guild was there but agreed to let us help them. We succeeded with the guild rush and several guildies received the pop up message to accept credit for the guild mission reward. They clicked yes and we did not receive the Merit points.

So two issues:
1) All guildies received the prompt to accept credit.
Members do not have mission control permissions, yet they can accept credit for the entire guild mission.
2) We did not receive credit for the guild mission.
Several guildies told me they clicked yes but I do not know if one of them clicked no. If they did maybe that is why we didn’t receive merit points. The guild rush mission took place on 8/29.