Guild Wars 2

Has anyone else experienced their monthly achievement being reset? I completed mine and received the reward about three or four days ago. A couple of days later I logged on and it showed my monthly reset to zero progress and my achievement points taken away. So for example it says I have now completed 115 salvages total in the month, but I have over 500 recorded with the salvaging achievement that is not part of the monthly.

I contacted Arena Net and was told that even though I have proof of completing the achievement with achievements that run parallel to the monthly, there is nothing they will do to fix the issue. Am I the lucky one who experienced this or are there others? Its disappointing because I love the game, but I think I need to take a break until they are able to fix a bug taking away progress. Granted they have my money so it doesn’t seem that they care, but I could be wrong. Its just frustrating because getting 100k xp without zoning, dieing, or getting disconnected was very hard to do at lvl 35. Then having all your progress reset after completing it a couple of days before the end of the month is beyond frustrating.

ps: To be clear my account was not rolled back, only my monthly achievement was reset through said unknown bug.

Mine reset last week or so. Kinda strange.