More feedback options.
Each story mission and living world mission as well should include at the end, a brief survey of that mission. It doesn’t need to be complicated, a simple 1-5 star rating with option to go more in-depth if the player chooses. This is a feedback method that would give you much more feedback from many more players.
Again, it doesn’t need to be complicated, a simple star rating system would do.
This isn’t as helpful as it sounds.
Rating systems are incredibly difficult to manage, despite their simplicity. I reserve 5 stars for truly stellar content whereas my friend gives 5 stars to something they just liked a lot. Data has to be interpreted to be useful.
The comments have to be collated and sorted, so that those in a position of responsibility can make sense of them. This takes tons of time.
A standard alternative is to have official forums in which people who feel passionately can critique the events. That has the downside of not collecting everyone’s feedback, but the advantage of focusing the feedback in fewer chunks, making it easier to absorb and incorporate into future development.
tl;dr there’s a reason employers and marketing experts and community organizers and politicians and social scientists and so on do not use simple polls to gather feedback. Easily-collected data isn’t always helpful in making decisions.
Indeed. What is the universal difference between 4 and 5 star? That will vary person to person depending on their expectations and criteria.
How will a survey be added that wont feel immersion breaking? Adding it into a game like that would feel out of place and prob annoy a lot of players, esp lore enthusiasts or rpgers.
A star rating wont say what was right or wrong. Only constructive feedback can do that. Forums, reddit, iced writing on a cake are your platforms for that and are much more useful to the devs than a star rating.
Esp the cake…
I would counter that the Forums have the additional weakness of being time consuming and also drawn out in their approach with no real guarantee that a developer even glances at the forums to read what is written. While no guarantee exists that developers will ever glance at the rating system; there is a likelihood that providing a condensed conduit for feed back on missions will allow Developers to focus their search for back based on the general rating system. In other words, the general rating system just adds another tool for developers to use. A td;dr of feedback.
Indeed. What is the universal difference between 4 and 5 star? That will vary person to person depending on their expectations and criteria.
How will a survey be added that wont feel immersion breaking? Adding it into a game like that would feel out of place and prob annoy a lot of players, esp lore enthusiasts or rpgers.
A star rating wont say what was right or wrong. Only constructive feedback can do that. Forums, reddit, iced writing on a cake are your platforms for that and are much more useful to the devs than a star rating.
Esp the cake…
There is already this Lion-sword cross thing at the end of missions.
I would counter that the Forums have the additional weakness of being time consuming and also drawn out in their approach with no real guarantee that a developer even glances at the forums to read what is written. While no guarantee exists that developers will ever glance at the rating system; there is a likelihood that providing a condensed conduit for feed back on missions will allow Developers to focus their search for back based on the general rating system. In other words, the general rating system just adds another tool for developers to use. A td;dr of feedback.
There’s never a guarantee that a developer reads any opinion, let alone understands it. And it’s often the case that when they do read and understand, they won’t automatically agree with the statement of the problem nor with the solution. And even if they do agree, there’s often a chance that there are many other considerations that prevent it from being implemented.
Rating systems create more work for the company, not less. It requires a type of infrastructure and oversight that most companies are suited to manage or hiring someone to come in, learn the game, and manage it for ANet. Either way, it means another layer of bureaucracy.
The main problem that some people have with the forums is that there’s no way to tell if your feedback has been seen and many players reasonably want that sort of validation. For myself, I far prefer this system, in which I take on faith that devs are reading and learning from us, rather than ANet spending more…after which I still have to take on faith that they are paying attention to the ’right; things.
tl;dr a rating system might make some players feel better about giving feedback. However, it’s likely to lead to a smaller impact by players on the game.