Guild Wars 2

I’m a fist time customer for the company and my experiance so far isn’t that great.
1.) The game has more bugs then a bee hive.
2.) They destroyed my favorite class, the elementalist.
3.) The Halloween and Lost Shores events were next to a disaster if not a complete waste.
4.) They don’t communicate.

What I’ve been told about them prior to GW2 Launch
1.) They fix bugs rapidly (should be clear in a month)
2.) Their game content is well planned and thought out. (so far untrue)
3.) They communicate very well with their customers. (they were in the beginning)

So far of the people that convinced me to join that I know IRL, I’m the only one left. The other are suspecting a management or huge internal change because the ANet we have now is totally different then the ones we had in GW1. People I’ve met in the game from GW1 have a similar story.

The previous game I Played was utalizing youtube and the website for a weekly blog to answer the most burning questions. I’d strongly suggest to start with that. I’m not sure if I’ll be staying as a customer with how ANet has been treating their players. That one-time event had me so irritated that I just left the game for the day as I just logged on to find out I missed it by an hour due to working for a living.

Update: Another example. I’m only playing the game not even 5 minutes today and I died from a bug with the vengeance warrior trait that has been live since the game came out. This is exactly the frustration I’m talking about.
Pretty disgusted customer,
-LL

I could tell you that I disagree with you on several points, but if your vision is already tainted against everything, I’m not sure it would help.

In the time I’ve been here, I’ve seen numerous bugs fixed, content upgrades, a fantastic Halloween event, a semi-buggy but fun Lost Shores event (I hope they get those kinks worked out), and plenty of communication when necessary.

So, I’m not sure what you want from this post, but I hope you figure it out. I would rather you were a happy player than not. That way, everyone wins.

I am with you on most of this, OP, but most of all, you hit the spot with the no-communication. Nearly every post i make gets merged, merged, merged into some generel “feedback” thread, never to be heard of again. It’s a ridiculous way to mute us, but peace be with that. However if they by now had just tried to give any kind of communication, they wouldn’t have had 1/4th of the current posts.

OP, I agree. Further I’m surprised how amateurish this company handles stuff. Also it really makes you wonder if they are pressured by NCsoft (insert gear treadmill now to get all wow players!!11) or really being this lame on their own accord, hard to believe if you ask me. Refer to Arenanet’s own video trailer here http://www.youtube.com/watch?v=35BPhT-KI1E mainly at 1:40.
Also it’s pretty interesting that the survey to the lost shores event was actually on ncsoft’s website..

Overreacting, spreading hysteria, and calling the entire game a failure in every single department because a few aspects of it haven’t gone exactly your way is not helpful at all. Please just stop, step back, and think things through. Display a bit of respect and rationality, all of you.

Unfortunately this topic will likely get deleted as you used their name in the topic title. I suggest KitteNet!

Halloween – complete disaster if I ever saw one in am MMO. Being their first holiday event I think forgiveness and a benefit of a doubt can be in order.
Lost Shores – not nearly as bad as Halloween. The biggest problem is the end boss only spawned once. I plan on using that map content more pretty soon.

I’d say the game is in a mess right now with empty maps (level 75 and under) and full of bugs, but it is early and can be fixed. All hope isn’t lost, I’m still exploring the game and find many enjoyable aspects.