No Confirmation on Buying Guild Upgrades

No Confirmation on Buying Guild Upgrades

in Guild Wars 2 Discussion

Posted by: Erluin.8420

Erluin.8420

I was surprised and ultimately very disappointed just now when I clicked and added the wrong feature to my Guild Upgrade Que by accident. There was no confirmation window? Just one twitch of an unsteady hand and I have wasted a weeks worth of points on an upgrade I will probably never need or want. There is not abort button either? Customer Support seems to be unable to assist with any sort of in-game issues. Considering that “Guild” is in the game’s title, one could only naturally assume that all aspects relating to “Guild” in-game would have been examined. Obviously not.

TLDR: No “confirmation on purchase” or “abort construction” features in regards to Guild Upgrades. Please add to developers priority list for upcoming opatches.

No Confirmation on Buying Guild Upgrades

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Posted by: Draygo.9473

Draygo.9473

Click edit queue and cancel the upgrade

You get a full refund

For this reason a confirmation window is uneeded and would just be a hassle.

If you are confused where that is, look to the right of the words build queue.

Delarme
Apathy Inc [Ai]

(edited by Draygo.9473)

No Confirmation on Buying Guild Upgrades

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Posted by: AcidicVision.5498

AcidicVision.5498

I can agree on lots of things along the lines of confirmation. Some stuff is just to easy to mis-click considering its proximity to other options. Especially if you get a little lag. Buying things with dungeon tokens is one example.

This particular instance though is hard to chalk up to anything but user error. The space between upgrade buttons is HUGE. You have an enormous price listed above each add button and addition to some empty padding on each side.

One twitch from an unsteady hand would result in an empty click. It would take a combination of an earthquake and parkinsons to click the wrong add button.

That said, a confirmation dialog wouldn’t hurt anything to have. But it’s hard to see as a priority. And won’t stop the case of people just not paying attention or buying an upgrade they regret after it starts.

You can also cancel things from the queue. You just cant cancel things that are already in progress afaik

Edit: It appears that you can click the cog next to build queue to cancel things in progress. A little red X is put next to active upgrades.

The Kismet
Dragonbrand

(edited by AcidicVision.5498)

No Confirmation on Buying Guild Upgrades

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Posted by: Erluin.8420

Erluin.8420

Ok, I see now that it is not intuitive at all. I previously messed around with the “Build Queue” and its buttons for quite some time with no success. Apparently there is a specific order (bordering on being a mini-game) in which you have to click multiple buttons in order to get a refund.

Thank you for the heads up Draygo. However, I would still suggest a confirmation window be put in place instead of the existing mini-game to abort upgrades in progress.

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Posted by: ScribeTheMad.7614

ScribeTheMad.7614

I agree that some of the options aren’t very intuitive, but a confirmation dialogue really wouldn’t help. Why not? Because people don’t read them. We’re so used to getting them for things that, yes we’re sure we want to do that, that we don’t read them anymore.

The only place they’re effective is on things we aren’t expecting them on, like the soulbound gear, where getting the message is a surprise when you meant to equip normal gear. It makes us stop and go, wait what? And even then, with nearly every stinking item in the game (it feels like) soulbound it’s not even 100% foolproof there.

“The short answer is that new content is not going to drive people away from the game.
There is absolutely no evidence to support that it would.” -AnthonyOrdon