Guild Wars 2

Have you cleared down your mailbox? 9/10 times this solves the issue.

Also, if this is aimed at anet, u want the support forum. General discussion is unlikely to get a response.

Hope u get your items

from your screenshot it’s visible that your inbox is full (10/10)
delete some old mails and you will be able to get new ones

ty randulf ^^, just nvm Anet, u’re amazing :P