No replies to emails

No replies to emails

in Guild Wars 2 Discussion

Posted by: wildcode.5403

wildcode.5403

Recently I was asked to forward concerns onto specific email addresses instead of forums, so I did. How ever I have not gotten any response from those emails, not even an automated “we got your email” email. It think it has been a couple of days now and the questions contained were not difficult ones.

Do I send emails again?

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in Guild Wars 2 Discussion

Posted by: Kyosji.8961

Kyosji.8961

4-6 weeks has been my average time in getting responses.

No replies to emails

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

The team deals with a high volume of work so they might take a bit to answer. Be sure that they read all the mails you send them.

Thanks for your understanding. This thread is closed