I posted something similar as a reply, but it was on such an old forum that I doubt I will get a response. So I decided that I probably should make a thread for this.
I don’t know where to put this topic… so I thought General would be best. If this is the wrong place I don’t mind moving into the appropriate place. Thanks!
Nearly 3 months ago… a bunch of people were banned for using 3rd party programs. But they were not the only people banned. TONS of multiboxers were banned. I didn’t have an account to post about this in forums 3 months ago, but I finally made one so that I can make this post. Hopefully a GM can resolve the issue.
I have been banned permanently from Guild Wars 2 2-3 months ago and I think this forum is relevant to me. I am talking about another account by the way I am talking about MakeitNeil.4561. I think it was because I was multiboxing. That is the only thing I can think of. If multiboxing is the reason, then someone made a mistake, because I have found, on multiple posts, that multiboxing is allowed.
Though I had 16 accounts, I controlled each account manually. I did not control more than one account at once. All my accounts loafed in my dueling server while I actively controlled one account at the time. I had 16 accounts for the dailies that would give me money.
Let me start by saying that I never experienced anything like this in any game. And I have played GW1 and GW2 for ages. So it kind of felt like a betrayal when they banned all of my accounts.
I was multiboxing, controlling each character one at a time. I had been multiboxing for about 1 and a half years now. Suddenly, I was banned. I don’t know why I got banned. All 16 accounts were terminated. I spent over a thousand dollars on this game and they just banned me for no reason.
I tried contacting customer support 4 times on 3 different emails. They replied to the first and last ticket. The other two were completely ignored. Basically, they said that they had banned me because they have “information” to do so. That is about all I know why. They said that they have no further obligation to respond to me. They made it clear that they were going to ignore everything I said from then and onward. Not even letting my plea get far at all. I know I am innocent though. I haven’t done anything wrong. I never share my account like many people in this thread do. The most I do is multibox. But now I am banned :’(
So I am kind of lost. I don’t know what was going on with the guys behind the game, but apparently they didn’t want me playing anymore. No other devs will listen to me or even explain why I was banned. I’ve spent so much money on this game. Please help me out devs.
Thanks!