Guild Wars 2

I don’t know if this is happening to others, but I have been getting more and more emails phishing for my GW2 account info. Just wanted to share this to show what they look like.

Example one is kind of obvious. The sending email was, “ArenaNet <support@guildwar2.com>” with a subject line that reads, “Guild Waes 2 Account Support”. Notice the poor grammar in the message marked with arrows.

Example two looks very official. It’s hard to tell this is a phish. (My account however has not be suspended for any reason. I am too conscious about just having fun and playing the game. I don’t buy any third party stuff and am actually quite boring, unless they think I’m spamming by sending my friends items, like Onmonberry Ghosts and Bars through in-game mail.) Anyway, it came from the same sending email as the previous one, “ArenaNet <support@guildwar2.com>” with a subject line that reads, “GuildWars2 Account Will Be Shut Down”. There are some grammar issues here marked with arrows.

Please note that both of these have a link for you to click on. I did not click these and deleted the messages.

There are other attempts happening too. Please don’t get caught off guard. Put vigilance in your skill bar.

I hope Anet would verify that these are phishing attempts. It would be nice to know for certain and could help us avoid confusion. Even though I am aware and do not provide my account information to anyone else, it is still disconcerting to get these types of emails. Some of them make me do a double take.

Thanks. I hope this is helpful.

Even though you can’t click the links I still would throw those pictures into paint and black out those links.

There is a thread dedicated to these in the account forums.

https://forum-en.gw2archive.eu/forum/support/account/Email-from-ArenaNet-Please-read

As well as this one that lists most of the known phishing emails: https://forum-en.gw2archive.eu/forum/support/account/A-Note-about-Phishing-Emails-1/first#post2075157

Be careful which Guild Wars fan sites you register/visit.

Some scumbag who worked for Guild Wars Guru stole thousands of Guild Wars 1 accounts, because people used the same e-mail to sign up for the fansite that their account was using… with similar account or e-mail address passwords as their site passwords.

Thanks guys for the additional links and information. Very helpful.

Even though there are threads devoted to this topic, I thought that a reminder in a general forum couldn’t hurt either. I know that I don’t always go looking for that info regularly and sometimes get complacent myself. I had noticed over the past few weeks that I was getting increased phishing attempts and thought that I would share that as a heads up.

I will edit the post and remove the links. Thanks for the suggestion.

As a precaution (probably too late) I would not use the same email address to register for 3rd party sites related to GW2, message boards and such. Usually these types of sites are where the emails are harvested (stolen) from so they know where to send the phising emails. They are not just sending emails related to GW2 to random email addresses they ran across. I have never used the email that I registered GW2 with for any other related sites and have never received a phising mail to that address.