Refund on Existing Outfits

Refund on Existing Outfits

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Posted by: nibblesalil.3561

nibblesalil.3561

Anet can and is allowed to make changes the fact you did not read the formentioned agreement says you were not aware they could anet are not at fault YOU are for not reading what they asked you to in the license agreement in the first place * which you should read before starting a new game it is not anet’s fault you didnt read it there for your wrong about any refund as they can change it when ever and where ever they want its thier game

if life is a cabaret old chum ………lets caberet

(edited by nibblesalil.3561)

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Posted by: LordByron.8369

LordByron.8369

I have 4 issues with the wardrobe system

1) People design for free helms with hairs in skyrim ._. anet still has this previous century design in wich helms makes your charcater bald……that sort of issue was dealt with more than 10 years ago in most games…..so the “all or nothing” is not good.

2) i wouldn t really use town clothes out of towns ….. and inventory space costs a lot ….since i d need also another 20 slot invisible bag to carry stuff i don t want to sell.

3) WWW implications? anet Always said they wouldn t let heavy users trasmute light skins in order to let people know te profession at first glance….
How is that different with town clothes? its not good having to click any profession to see wich class they are…

4) What s the reason to this? i can t see any actual advantage expecially compared to all the issues caused by the removal of town clothes…

GW2 balance:
A PvE player is supposed to avoid a 1-2 second 1 shotting aoe.
A WWW player is considered uncapable of avoiding a 5,75 second aoe for half his health.

(edited by Moderator)

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Posted by: Nerelith.7360

Nerelith.7360

Maybe I Misunderstand the system, My understanding is, Once an item is unlocked, you get unlimited uses of it, for the price of a transmutation charge. so the only fee i can see is… the first time he transmutes the item. I may be wrong.

That isn’t how it works. Putting a skin into the wardrobe is free. Getting it out of the wardrobe costs a charge. Every time he wants to get that hood, it will cost a charge.

Can you Post the dev post that shows this? because I looked over the video, and the impression I got was..Once you use a transmute charge… changing In and out of an item is free. If you could link the dev post I’d be appreciative, since you have read it from a dev Post.

Edit:

I felt this was Important to state, since everyone is going around saying that a person once they unlock a skin, has to pay a transmutation charge EACH time they apply it to a cnaracter’s armor or weapon. I can Understand how that might be the impression someone might get if all they did was watch the video But I also READ the rest of the post which I link here:

https://www.guildwars2.com/en/news/introducing-the-wardrobe-system/?utm_source=client

I will also quote the relevant section that explicitely states that “Unlocked skins can be applied to items infinitely (for just one Transmutation Charge)”

Collecting Weapon and Armor Skins

For the Wardrobe, we’ve changed skins to an account-wide unlock system. Skins can be unlocked by using consumables, equipping items, salvaging equipment, or right-clicking on equipment and account-binding it. Items that you acquire that are already bound to your account automatically unlock their skin when they go into your inventory. Unlocked skins can be applied to items infinitely (for just one Transmutation Charge), which makes it much less stressful to try out a new look for your character, since you can always switch back!

Now, it IS Possible that you have access to more current Information from some developer post that is more recent than what was splashed a few days ago… if so, Please Link:-)

The mind is its own place and in itself, can make a Heaven of Hell, a Hell of Heaven.

(edited by Nerelith.7360)

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Posted by: Pyroathiest.4168

Pyroathiest.4168

3) WWW implications? anet Always said they wouldn t let heavy users trasmute light skins in order to let people know te profession at first glance….
How is that different with town clothes? its not good having to click any profession to see wich class they are…

There are so many different varieties and looks of armor, it’s not really anything that clues you in on a character’s class.

What does clue you in are things like sound effects as they use skills, the weapons they’re using, are they followed by minions, what skills themselves have they used, etc. In addition, in order to fight someone effectively, it’s very wise to click on their bar to view food buffs and/or signets they have equipped, that way you don’t get blindsided by something like a signet of spite, or you notice the thief has 4 signets and is about to do a might stack combo on you.

tl;dr: No, no effect.

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Posted by: Tyragon.2496

Tyragon.2496

I don’t expect any refunds, but I do hope Anet considers it, since I got a few gem store item duplicates. I think people should praise Anet if they do, cause that shows what a great gaming company they are.

They could just ignore this and move on, it will of course stick a nail on their history record and it could lose them some trustworthy customers, but it’s their choice and we agreed to it in the Terms & Conditions.

Now if they refund, which they already do for the town clothes becoming tonics, that means they care more than they’re entitled to. That’s why I keep playing this game, because time and time again Anet has shown they care and listen, whilst I’ve seen other MMOs just steamroll their players.

So, whilst I cheer for the refund crowd, just remember to give Anet big thanks if they allow those refunds, cause they’d be reaching out and doing something they aren’t forced to.

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Posted by: LordByron.8369

LordByron.8369

about WWW:
Anet position was the same as mine when asked about trasmuting light skins on heavy armors….that makes any discussion on it pointless….

Impacts X VS X fights when you can t simply click every player…anet had a valid point to refuse it in the past and i’d like to hear why they changed their mind…

GW2 balance:
A PvE player is supposed to avoid a 1-2 second 1 shotting aoe.
A WWW player is considered uncapable of avoiding a 5,75 second aoe for half his health.

(edited by Moderator)

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Posted by: CrossedHorse.4261

CrossedHorse.4261

So I’m one of those people who stockpile several skins that I like, weapons and armour. So I have three of each of the aetherblade sets, for instance. These currently are sitting unpacked in my bank as I hadn’t decided which alts to give them to. With the new patch, I actually only need to give three alts armour, one for each weight class and then the skins are permanently unlocked for any other alts (for a small transmutation charge fee).

So, that will leave me with 6 sets of unpacked, brand new armour that I don’t need. Am I demanding a refund? No. Because the way I see it, I can still use these armour sets – they’ll act like a free transmute – as they’re free to unlock the first time you use these to skin an armour set. So I save myself 6 lots of 6 tansmutation charges (that’s 36 charges) in the process.

Are these charges going to equal the cost of the armour sets? No, but the use of the wardrobe going forward may well do so. I am generally extremely happy and looking forward to the new changes to the wardrobe function and am willing to see how it pans out. So I am willing to eat the cost of items I previously bought, as I bought them not knowing we would have an account wardrobe (and I presume, at the time I bought them, neither did ANet – plans change).

However, should ANet implement a restriction, like if you have already unlocked a skin for your wardrobe but acquire a second of that skin in-game/via the gem store you are unable to use it except through the wardrobe (thereby paying transmutation charge fees), I shall indeed request a refund, as that will directly nullify any use of the items I bought. But I won’t demand one, and if they refuse, then, well, lesson learned.

tl;dr: in general, it would be nice for those of us who do have multiple sets of gem store skins to be able to have a refund (in gems or real money) from ANet, and I certainly see no harm in asking for one, we shouldn’t necessarily expect one, or blame ANet for not providing one. They are within their rights to not provide one. And, on the bright side, see these skins as a free transmute for one of your favourite looks.

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Posted by: Orpheal.8263

Orpheal.8263

sigh ..

I guess really by the times of now, that the word 2014 for the game industry will become “refund” >.>

In all seriousness, I have never ever seen before of GW2 such a huge QQ community, that screams and crys instantly for every tiny thing that a developer does for refunds.

It becomes really ridiculous over time. But i guess, compared to GW1 this has also to do somethign with GW1’s Ingame Shop having had by far not such a huge offer, compared to the gemstore of GW2, due to GW1 havign itself financialzed more through the sellings of the game copies and the addon of EotN, that through their ingame shop, where GW2 is completely different where the game basically financializes itself only through the gemstory by roughly i say at least 80% if not more.

So I totally agree with the last words of Nerelith!

many people here seem to feel theya re ENTITLED to refunds. No one is entitled to anything.

QFT

Personally I like the idea behind sub classes ~ quoted from Chris Whiteside

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Posted by: Erick Alastor.3917

Erick Alastor.3917

If I don’t want a tonic, can I get a gem refund for the purchase?
Customer support will be able to fulfill gem refund requests only for town clothes that become endless tonics. Such requests must be made after the Town Clothes system changes take effect; refund requests cannot be processed prior to the April Feature Build. Customer Support is not able to fulfill requests for refunds other than those related to Town Clothes that become endless tonics. This means that town clothes that become skins are not eligible for a refund.

Quoted by said page
https://help.guildwars2.com/entries/45944258-Town-Clothes

i suggest people read this page tbh

BUT if you read closer anything sold AS A SINGLE PIECE will become a skin like all of the regular armor. So only the FULL outfits are being changed to be a single skin, all of the individual piece items are going to function BETTER than they do right now.

People will still complain.

Oh °-° ty for the clarification (I feel sorry for the rest of the people >.>, but at least I’m safe)

“Otherwise, your MMO becomes all about grinding to get the best gear. We don’t make grindy games.”
- Mike Obrien

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Posted by: Fenrina.2954

Fenrina.2954

Can you Post the dev post that shows this? because I looked over the video, and the impression I got was..Once you use a transmute charge… changing In and out of an item is free.

I got the opposite impression. If you check the video, the only armors that are marked “free to use” are those that would be free to use under our current system like the Hellfire Mantle or the “Fire God’s Heavy Vambraces.” There is no indication that a transmutation charge will unlock future uses.

In other words, the demonstration does not confirm that one sentence. The demonstration is the system in action so I believe it more than I believe one line.

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Posted by: nGumball.1283

nGumball.1283

1. Wait for information before crying
2. Stop acting biffy going ‘’Anet either gotta change the system or refund’’ cause they aren’t entitled to do any kind of refunds, you can rage, cry and leave the game. Wether it is fair or not, that’s the only thing you can do, you can’t force them to do anything
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one

Sadly, large portion of the community have comments, too kitteny, not getting the simple idea that MMOs change.

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Posted by: Egon Vidar.9125

Egon Vidar.9125

People arguing against this strike me as having no idea how running a business works. Or Public Relations. As someone with experience in both, it would be absolutely insane and a complete PR nightmare if they did nothing in this situation.

But, since they refunded infinite tools and flamekissed, they will almost undoubtedly give some form of compensation for this, whether it’s gems or something else. It doesn’t even actually cost them anything out of pocket to refund gems, so I don’t really get that part of the hubbub, either. I don’t think anyone’s expecting them to refund cash.

I have run a business, I have had to manage my own PR, and I have given refunds (actual cash!) to people who weren’t satisfied with what they received from me – and I don’t blame them or have any problem with that. I certainly don’t resent them or think of them as entitled or view it as, haha, QQing. I doubt Anet does, either. It’s just something that happens when you offer services and goods, especially if you go around changing products so their base functionality is extremely different after they’ve been purchased for that specific original functionality. Such as town clothes becoming one item vs. being able to mix them previously.

So, once the patch goes live, just file a ticket if the functionality of your purchased items have changed in a way that makes them unusable to you, or if your duplicate items have been made redundant.

(edited by Moderator)

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Posted by: Nerelith.7360

Nerelith.7360

Can you Post the dev post that shows this? because I looked over the video, and the impression I got was..Once you use a transmute charge… changing In and out of an item is free.

I got the opposite impression. If you check the video, the only armors that are marked “free to use” are those that would be free to use under our current system like the Hellfire Mantle or the “Fire God’s Heavy Vambraces.” There is no indication that a transmutation charge will unlock future uses.

In other words, the demonstration does not confirm that one sentence. The demonstration is the system in action so I believe it more than I believe one line.

The demonstration APPEARS to show what you wish to, or have convinced yourself is the truth. I get it, your pride is up… you don’t want to now Publically say " I was wrong"

The Dev SAID that all future uses after that one Transmute charge" are free. That is a STATEMENT By a developer.

that trumps your ’ impression of the demonstration on the video, and what it SEEMS to sshow"

But it’s ok, I get it, you are proud…you don’t wanna publically back down, but we BOTH know you know you are wrong… so we will let it go :-)

The mind is its own place and in itself, can make a Heaven of Hell, a Hell of Heaven.

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Posted by: Fenrina.2954

Fenrina.2954

The demonstration APPEARS to show what you wish to, or have convinced yourself is the truth. I get it, your pride is up… you don’t want to now Publically say " I was wrong"

… … What is it with people saying stuff like this tonight? If I am proven wrong, then I am wrong. That’s all there is to it.

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Posted by: nibblesalil.3561

nibblesalil.3561

… … What is it with people saying stuff like this tonight? If I am proven wrong, then I am wrong. That’s all there is to it.

then admit you are wrong and let it go

if life is a cabaret old chum ………lets caberet

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Posted by: nibblesalil.3561

nibblesalil.3561

1. Wait for information before crying
2. Stop acting biffy going ‘’Anet either gotta change the system or refund’’ cause they aren’t entitled to do any kind of refunds, you can rage, cry and leave the game. Wether it is fair or not, that’s the only thing you can do, you can’t force them to do anything
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one

Sadly, large portion of the community have comments, too kitteny, not getting the simple idea that MMOs change.

i agree with everything this says all of it

if life is a cabaret old chum ………lets caberet

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Posted by: Fenrina.2954

Fenrina.2954

then admit you are wrong and let it go

Being annoyed at people telling me how I’m supposedly thinking does not mean I’m convinced.

But I’m fine with dropping it.

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Posted by: DarkOcean.8746

DarkOcean.8746

1. Wait for information before crying
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one

No offense, but I’ve never played a MMO that has done something like this before. Let alone intentionally. The only game that comes close is when The Secret World had an unintentional glitch that made narrow distressed jeans (a cash shop item) clip through your calves horribly. It was unintentional, and it took months to fix. But I was ok with that. That was an accident.

This, not so much. If they told me this was a temporary solution, and that we would at least return to the functionality that we have now, in the relatively close future, then I actually would be more or less OK with their Town Clothing changes.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Maybe I Misunderstand the system, My understanding is, Once an item is unlocked, you get unlimited uses of it, for the price of a transmutation charge. so the only fee i can see is… the first time he transmutes the item. I may be wrong.

That isn’t how it works. Putting a skin into the wardrobe is free. Getting it out of the wardrobe costs a charge. Every time he wants to get that hood, it will cost a charge.

Can you Post the dev post that shows this? because I looked over the video, and the impression I got was..Once you use a transmute charge… changing In and out of an item is free. If you could link the dev post I’d be appreciative, since you have read it from a dev Post.

Edit:

I felt this was Important to state, since everyone is going around saying that a person once they unlock a skin, has to pay a transmutation charge EACH time they apply it to a cnaracter’s armor or weapon. I can Understand how that might be the impression someone might get if all they did was watch the video But I also READ the rest of the post which I link here:

https://www.guildwars2.com/en/news/introducing-the-wardrobe-system/?utm_source=client

I will also quote the relevant section that explicitely states that “Unlocked skins can be applied to items infinitely (for just one Transmutation Charge)”

Collecting Weapon and Armor Skins

For the Wardrobe, we’ve changed skins to an account-wide unlock system. Skins can be unlocked by using consumables, equipping items, salvaging equipment, or right-clicking on equipment and account-binding it. Items that you acquire that are already bound to your account automatically unlock their skin when they go into your inventory. Unlocked skins can be applied to items infinitely (for just one Transmutation Charge), which makes it much less stressful to try out a new look for your character, since you can always switch back!

Now, it IS Possible that you have access to more current Information from some developer post that is more recent than what was splashed a few days ago… if so, Please Link:-)

Here is the link you requested showing there is one Transmutation charge for each change of skin to armor/weapons. Unlocking the skins has no charge. =)

https://help.guildwars2.com/entries/46419166-Wardrobe

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Posted by: Sturmruger.3920

Sturmruger.3920

The armor and dye side of the wardrobe feature is really, really nice. However, what they have done with town clothes is a travesty. Say you bought Khaki shorts, gloves or any of the items that are destined to be used as tonics… how would you feel about that? Cant dye them anymore. Cant mix and match them. You can only wear the sets as dyed in their original form.

I dont like this. Even if they kindly refund gems for this it just creates more blah. We dont need more blah in this game. We need more glitz or options if you will. There are precious few now…even less after this goes live.

Say you go buy a Corvette and get it painted and optioned like you want. You dont like the factory stereo or the wheels, so you install aftermarket options. You are quite happy with this new Corvette. But then a month after you buy it, GM decides all Corvettes should only be purple and cant have the features altered and goes so far to recall your Corvette to be brought into compliance. Would you Anet defenders actually be cool with that? Would you buy anything else from a company that treats their customers like that?

Yes I know there is a broad gap between Corvettes and Khaki Cargo shorts in worth, but none in principle. I have a feeling that for you folks waving the Anet banner it is simply a non issue for you anyway and therefore you should politely bow out of this conversation.

I would rather Anet backed off on this roll out until they get it right. My gut feeling is that they are desperately trying to add flash in the pan because of the new MMOs coming out and thats sad. This game would more than stand on its on if they ADDED features without needing to SUBTRACT functionality. This is a beautiful game. Simply gorgeous. Give me more ways to look unique, not less Anet.

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Posted by: nibblesalil.3561

nibblesalil.3561

1. Wait for information before crying
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one

No offense, but I’ve never played a MMO that has done something like this before. Let alone intentionally. The only game that comes close is when The Secret World had an unintentional glitch that made narrow distressed jeans (a cash shop item) clip through your calves horribly. It was unintentional, and it took months to fix. But I was ok with that. That was an accident.

This, not so much. If they told me this was a temporary solution, and that we would at least return to the functionality that we have now, in the relatively close future, then I actually would be more or less OK with their Town Clothing changes.

im curious why you have cut off half of what this person actually says it actually says

nGumball.1283:
1. Wait for information before crying
2. Stop acting biffy going ‘’Anet either gotta change the system or refund’’ cause they aren’t entitled to do any kind of refunds, you can rage, cry and leave the game. Wether it is fair or not, that’s the only thing you can do, you can’t force them to do anything
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one
Sadly, large portion of the community have comments, too kitteny, not getting the simple idea that MMOs change.

im just asking why cut the majority of this quote off ???

if life is a cabaret old chum ………lets caberet

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Posted by: CrossedHorse.4261

CrossedHorse.4261

It would be nice if I can’t get a refund to at least be able to give my extra gem store armour and weapon skins away to my fellow guildies. They’re already all bought and paid for. But if the unlock system works the way it seems it will, I literally cannot use these skins anymore (it seems that on unpack/double-click these skins disappear from your inventory straight into your wardrobe and you access them from there – incidentally, that removes your initial free transmute, which having paid 800gems in the store … NOT happy, if that is the case, but that’s for another post) and it’s just such a waste. I HATE trashing items that don’t need it and especially that I’ve paid for.

I’m not demanding a refund from ANet, though I will be submitting a polite request for consideration and leaving the decision to them. But I AM saying that it is both a shame and a waste of good items for people just to be trashing them in large numbers.

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Posted by: Realist.5812

Realist.5812

If you bought 2 of the same armour skins… good news!

Now you can use the skins unlimited times, on any character you want, when ever, how ever, without having to buy new sets.

2 just multiplied, into 4, even 6, even 100 uses.

You’re looking at this the wrong way. Yes you bought 2 sets, now you’re getting unlimited sets, you’re not losing anything.

Stop being entitled, and think with logic.

You’re not losing anything, you GAINED something.

(Also, you bought 2 or more, because you liked it. You bought it, and you enjoyed the item you purchased. You didn’t return it after 24 hours, you used it and enjoyed it, why do you feel a refund is necessary? Despite how you now have unlimited uses, I’d like to know why you feel entitled to a refund.)

@Crossed Horse, just because a post is below yours, it does not mean it is a direct response to you specifically. There are others in this thread who ‘DEMAND A REFUND’ that this was directed at.

ALL IS VAIN.
PvP modes are the “endgame” in every MMO.
Stop failing at PvE, start fixing PvP/WvW. Thank you.

(edited by Realist.5812)

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Posted by: CrossedHorse.4261

CrossedHorse.4261

If you bought 2 of the same armour skins… good news!

Now you can use the skins unlimited times, on any character you want, when ever, how ever, without having to buy new sets.

2 just multiplied, into 4, even 6, even 100 uses.

You’re looking at this the wrong way. Yes you bought 2 sets, now you’re getting unlimited sets, you’re not losing anything.

Stop being entitled, and think with logic.

I’m not being entitled. I specifically say that I’m not demanding a refund, but where’s the hurt in submitting my case to ANet and letting them decide? Huh? If they give me one, then they’ll have conceded I have a point, if they don’t, well then, they don’t. End of story.

My post was about it would be nice to be able to do SOMETHING with them rather than just trash them. I don’t care even if I could just give them away for free. Trashing them seems a waste – of my money and ANet’s time and effort making them. So please read the post before responding.

To the rest of your post, yes, you can use the item 100 times, infinite times. That’s not the issue. That is fantastic – something we all wanted. That is entirely not the point, and I think people misunderstand that in some of their responses when they just jump in to cry “you’re not entitled” and leave.

My ONLY issue with the way this works is that I paid for the skins intending to use them but didn’t, so, when I unlock them in future, do I still get that initial free transmute I essentially paid for (like you get currently)? If not, that does seem a bit unfair. I don’t mind paying to RE-USE them in future – that’s totally fine.

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Posted by: nibblesalil.3561

nibblesalil.3561

If you bought 2 of the same armour skins… good news!

Now you can use the skins unlimited times, on any character you want, when ever, how ever, without having to buy new sets.

2 just multiplied, into 4, even 6, even 100 uses.

You’re looking at this the wrong way. Yes you bought 2 sets, now you’re getting unlimited sets, you’re not losing anything.

Stop being entitled, and think with logic.

(Also, you bought 2 or more, because you liked it. You bought it, and you enjoyed the item you purchased. You didn’t return it after 24 hours, you used it and enjoyed it, why do you feel a refund is necessary? Despite how you now have unlimited uses, I’d like to know why you feel entitled to a refund.)

thank you for this reply to this thread !!!! i agree 10000%

if life is a cabaret old chum ………lets caberet

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Posted by: DarkOcean.8746

DarkOcean.8746

1. Wait for information before crying
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one

No offense, but I’ve never played a MMO that has done something like this before. Let alone intentionally. The only game that comes close is when The Secret World had an unintentional glitch that made narrow distressed jeans (a cash shop item) clip through your calves horribly. It was unintentional, and it took months to fix. But I was ok with that. That was an accident.

This, not so much. If they told me this was a temporary solution, and that we would at least return to the functionality that we have now, in the relatively close future, then I actually would be more or less OK with their Town Clothing changes.

im curious why you have cut off half of what this person actually says it actually says

nGumball.1283:
1. Wait for information before crying
2. Stop acting biffy going ‘’Anet either gotta change the system or refund’’ cause they aren’t entitled to do any kind of refunds, you can rage, cry and leave the game. Wether it is fair or not, that’s the only thing you can do, you can’t force them to do anything
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one
Sadly, large portion of the community have comments, too kitteny, not getting the simple idea that MMOs change.

im just asking why cut the majority of this quote off ???

I was responding to point 3 specifically; I thought I cut out point 1 too. Must be tired :P
It also just saves space not quoting someone entirely, and it’s easy enough to find their original, full, post.

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Posted by: Nerelith.7360

Nerelith.7360

Maybe I Misunderstand the system, My understanding is, Once an item is unlocked, you get unlimited uses of it, for the price of a transmutation charge. so the only fee i can see is… the first time he transmutes the item. I may be wrong.

That isn’t how it works. Putting a skin into the wardrobe is free. Getting it out of the wardrobe costs a charge. Every time he wants to get that hood, it will cost a charge.

Can you Post the dev post that shows this? because I looked over the video, and the impression I got was..Once you use a transmute charge… changing In and out of an item is free. If you could link the dev post I’d be appreciative, since you have read it from a dev Post.

Edit:

I felt this was Important to state, since everyone is going around saying that a person once they unlock a skin, has to pay a transmutation charge EACH time they apply it to a cnaracter’s armor or weapon. I can Understand how that might be the impression someone might get if all they did was watch the video But I also READ the rest of the post which I link here:

https://www.guildwars2.com/en/news/introducing-the-wardrobe-system/?utm_source=client

I will also quote the relevant section that explicitely states that “Unlocked skins can be applied to items infinitely (for just one Transmutation Charge)”

Collecting Weapon and Armor Skins

For the Wardrobe, we’ve changed skins to an account-wide unlock system. Skins can be unlocked by using consumables, equipping items, salvaging equipment, or right-clicking on equipment and account-binding it. Items that you acquire that are already bound to your account automatically unlock their skin when they go into your inventory. Unlocked skins can be applied to items infinitely (for just one Transmutation Charge), which makes it much less stressful to try out a new look for your character, since you can always switch back!

Now, it IS Possible that you have access to more current Information from some developer post that is more recent than what was splashed a few days ago… if so, Please Link:-)

Here is the link you requested showing there is one Transmutation charge for each change of skin to armor/weapons. Unlocking the skins has no charge. =)

https://help.guildwars2.com/entries/46419166-Wardrobe

I read that, and while it does state that when you " apply" you will be charged transmutation charges." it does Not say that it is as you said, where you need to pay EACH and EVERY time you apply a skin. While that link I gave you…does say explicitely.." Transmute ONCE and use INFINITELY."

So sorry you must have put a Lot of time actually hunting this down when it doesn’t prove what you believe, and what you wish to believe, simply because believing it suits your argument.

I think we need to actually wait for the 15th to see exactly How your link, and mine are consistent. Even though… Your Link can be consistent with my position.." use a transmutation charge once, and use it infinately after that." and also consistent with what the devs said. While my link is diametrically opposite to your belief, which is based On a misinterpretation of a demonstration video, a misinterpretation of a post that doesn’t go into detail, while giving a basic summary… and a desire to be right….even when a developer says the opposite of what you believe… even if it is just one line." use a transmute charge, and have unlimited uses. If you change your mind, just change it back."

Anyway, I do feel that while the statements made back up my belief more than yours, and their positions in one case actually contradict yours, I am willing to wait til the 15th to actually see How this fleshes out.

The mind is its own place and in itself, can make a Heaven of Hell, a Hell of Heaven.

(edited by Nerelith.7360)

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Posted by: nGumball.1283

nGumball.1283

1. Wait for information before crying
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one

No offense, but I’ve never played a MMO that has done something like this before. Let alone intentionally. The only game that comes close is when The Secret World had an unintentional glitch that made narrow distressed jeans (a cash shop item) clip through your calves horribly. It was unintentional, and it took months to fix. But I was ok with that. That was an accident.

This, not so much. If they told me this was a temporary solution, and that we would at least return to the functionality that we have now, in the relatively close future, then I actually would be more or less OK with their Town Clothing changes.

im curious why you have cut off half of what this person actually says it actually says

nGumball.1283:
1. Wait for information before crying
2. Stop acting biffy going ‘’Anet either gotta change the system or refund’’ cause they aren’t entitled to do any kind of refunds, you can rage, cry and leave the game. Wether it is fair or not, that’s the only thing you can do, you can’t force them to do anything
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one
Sadly, large portion of the community have comments, too kitteny, not getting the simple idea that MMOs change.

im just asking why cut the majority of this quote off ???

I was responding to point 3 specifically; I thought I cut out point 1 too. Must be tired :P
It also just saves space not quoting someone entirely, and it’s easy enough to find their original, full, post.

WoW is offering an instant level 90 with full-gear, meaning that what people worked for, for possibly years in the old system, is now totally useless and everyone can get it for some dollars. WoW is run by the world’s biggest gaming company and is still the most successful MMO in history.

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Posted by: Nerelith.7360

Nerelith.7360

1. Wait for information before crying
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one

No offense, but I’ve never played a MMO that has done something like this before. Let alone intentionally. The only game that comes close is when The Secret World had an unintentional glitch that made narrow distressed jeans (a cash shop item) clip through your calves horribly. It was unintentional, and it took months to fix. But I was ok with that. That was an accident.

This, not so much. If they told me this was a temporary solution, and that we would at least return to the functionality that we have now, in the relatively close future, then I actually would be more or less OK with their Town Clothing changes.

im curious why you have cut off half of what this person actually says it actually says

nGumball.1283:
1. Wait for information before crying
2. Stop acting biffy going ‘’Anet either gotta change the system or refund’’ cause they aren’t entitled to do any kind of refunds, you can rage, cry and leave the game. Wether it is fair or not, that’s the only thing you can do, you can’t force them to do anything
3. This isn’t the first MMO to do this, 90% of MMOs release new content that somehow hurts the old one
Sadly, large portion of the community have comments, too kitteny, not getting the simple idea that MMOs change.

im just asking why cut the majority of this quote off ???

I was responding to point 3 specifically; I thought I cut out point 1 too. Must be tired :P
It also just saves space not quoting someone entirely, and it’s easy enough to find their original, full, post.

WoW is offering an instant level 90 with full-gear, meaning that what people worked for, for possibly years in the old system, is now totally useless and everyone can get it for some dollars. WoW is run by the world’s biggest gaming company and is still the most successful MMO in history.

You are 100 % right. MMO’s because of their very nature, need to be dynamic, to adjust to player expectations and remain profiteable, but also to make the gam,e better in their opinion. Now.. does that mean their every change is going to be a good idea as it meets player expectations and pressures… and outside competition for your fan base’s appeal?

maybe yes, and maybe No. All that means is, they then need to play test, and adjust…play test and adjust…

MMO’s need to be dynamic as you stated, To remain static will be suicide in the Business environment.

Sometimes changes are good for players…sometimes bad. Sometimes some players benefit, sometimes they don’t. Such is Life….

Saying " But this affected me adversely.." doesn’t entitle them to a refund.

The mind is its own place and in itself, can make a Heaven of Hell, a Hell of Heaven.

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Posted by: Stark.1350

Stark.1350

How about we wait and find out all the facts when the Q&A is released before acting like rabid animals? Thanks.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Maybe I Misunderstand the system, My understanding is, Once an item is unlocked, you get unlimited uses of it, for the price of a transmutation charge. so the only fee i can see is… the first time he transmutes the item. I may be wrong.

That isn’t how it works. Putting a skin into the wardrobe is free. Getting it out of the wardrobe costs a charge. Every time he wants to get that hood, it will cost a charge.

Can you Post the dev post that shows this? because I looked over the video, and the impression I got was..Once you use a transmute charge… changing In and out of an item is free. If you could link the dev post I’d be appreciative, since you have read it from a dev Post.

Edit:

I felt this was Important to state, since everyone is going around saying that a person once they unlock a skin, has to pay a transmutation charge EACH time they apply it to a cnaracter’s armor or weapon. I can Understand how that might be the impression someone might get if all they did was watch the video But I also READ the rest of the post which I link here:

https://www.guildwars2.com/en/news/introducing-the-wardrobe-system/?utm_source=client

I will also quote the relevant section that explicitely states that “Unlocked skins can be applied to items infinitely (for just one Transmutation Charge)”

Collecting Weapon and Armor Skins

For the Wardrobe, we’ve changed skins to an account-wide unlock system. Skins can be unlocked by using consumables, equipping items, salvaging equipment, or right-clicking on equipment and account-binding it. Items that you acquire that are already bound to your account automatically unlock their skin when they go into your inventory. Unlocked skins can be applied to items infinitely (for just one Transmutation Charge), which makes it much less stressful to try out a new look for your character, since you can always switch back!

Now, it IS Possible that you have access to more current Information from some developer post that is more recent than what was splashed a few days ago… if so, Please Link:-)

Here is the link you requested showing there is one Transmutation charge for each change of skin to armor/weapons. Unlocking the skins has no charge. =)

https://help.guildwars2.com/entries/46419166-Wardrobe

I read that, and while it does state that when you " apply" you will be charged transmutation charges." it does Not say that it is as you said, where you need to pay EACH and EVERY time you apply a skin. While that link I gave you…does say explicitely.." Transmute ONCE and use INFINITELY."

So sorry you must have put a Lot of time actually hunting this down when it doesn’t prove what you believe, and what you wish to believe, simply because believing it suits your argument.

I think we need to actually wait for the 15th to see exactly How your link, and mine are consistent. Even though… Your Link can be consistent with my position.." use a transmutation charge once, and use it infinately after that." and also consistent with what the devs said. While my link is diametrically opposite to your belief, which is based On a misinterpretation of a demonstration video, a misinterpretation of a post that doesn’t go into detail, while giving a basic summary… and a desire to be right….even when a developer says the opposite of what you believe… even if it is just one line." use a transmute charge, and have unlimited uses. If you change your mind, just change it back."

Anyway, I do feel that while the statements made back up my belief more than yours, and their positions in one case actually contradict yours, I am willing to wait til the 15th to actually see How this fleshes out.

Lol. Sure, we will see. =)

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Posted by: CrossedHorse.4261

CrossedHorse.4261

Maybe I Misunderstand the system, My understanding is, Once an item is unlocked, you get unlimited uses of it, for the price of a transmutation charge. so the only fee i can see is… the first time he transmutes the item. I may be wrong.

That isn’t how it works. Putting a skin into the wardrobe is free. Getting it out of the wardrobe costs a charge. Every time he wants to get that hood, it will cost a charge.

Can you Post the dev post that shows this? because I looked over the video, and the impression I got was..Once you use a transmute charge… changing In and out of an item is free. If you could link the dev post I’d be appreciative, since you have read it from a dev Post.

Edit:

I felt this was Important to state, since everyone is going around saying that a person once they unlock a skin, has to pay a transmutation charge EACH time they apply it to a cnaracter’s armor or weapon. I can Understand how that might be the impression someone might get if all they did was watch the video But I also READ the rest of the post which I link here:

https://www.guildwars2.com/en/news/introducing-the-wardrobe-system/?utm_source=client

I will also quote the relevant section that explicitely states that “Unlocked skins can be applied to items infinitely (for just one Transmutation Charge)”

Collecting Weapon and Armor Skins

For the Wardrobe, we’ve changed skins to an account-wide unlock system. Skins can be unlocked by using consumables, equipping items, salvaging equipment, or right-clicking on equipment and account-binding it. Items that you acquire that are already bound to your account automatically unlock their skin when they go into your inventory. Unlocked skins can be applied to items infinitely (for just one Transmutation Charge), which makes it much less stressful to try out a new look for your character, since you can always switch back!

Now, it IS Possible that you have access to more current Information from some developer post that is more recent than what was splashed a few days ago… if so, Please Link:-)

Here is the link you requested showing there is one Transmutation charge for each change of skin to armor/weapons. Unlocking the skins has no charge. =)

https://help.guildwars2.com/entries/46419166-Wardrobe

I read that, and while it does state that when you " apply" you will be charged transmutation charges." it does Not say that it is as you said, where you need to pay EACH and EVERY time you apply a skin. While that link I gave you…does say explicitely.." Transmute ONCE and use INFINITELY."

So sorry you must have put a Lot of time actually hunting this down when it doesn’t prove what you believe, and what you wish to believe, simply because believing it suits your argument.

I think we need to actually wait for the 15th to see exactly How your link, and mine are consistent. Even though… Your Link can be consistent with my position.." use a transmutation charge once, and use it infinately after that." and also consistent with what the devs said. While my link is diametrically opposite to your belief, which is based On a misinterpretation of a demonstration video, a misinterpretation of a post that doesn’t go into detail, while giving a basic summary… and a desire to be right….even when a developer says the opposite of what you believe… even if it is just one line." use a transmute charge, and have unlimited uses. If you change your mind, just change it back."

Anyway, I do feel that while the statements made back up my belief more than yours, and their positions in one case actually contradict yours, I am willing to wait til the 15th to actually see How this fleshes out.

Lol. Sure, we will see. =)

Yeeeah. While we’re all waiting to see exactly how this wardrobe will work, Nerelith, did you watch the video in the link you added? The charges apply whenever you transmute a skin over another item (just like they do currently, only with out destroying part of both items). It’s not a charge to unlock, but to re-use.

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Posted by: shogei.8015

shogei.8015

I purchased a second Marjory’s dagger last week so that I could have a pair of them on my thief. They offered this for sale knowing that they were going to be changing the way these items worked in the near future. The second purchase is still sitting in my bank, unapplied to any weapon. The first is in use and will be unlocked in April. Starting in April I will be able to share that unlocked skin with any toon, which you might consider a bonus. However, if I had never bought the second dagger I would still be able to share that skin with any toon. The gems I spent on the second dagger were effectively spent for nothing, and Anet knew it.

They are currently selling Braham’s mace and shield. The people who already have these skins now know not to buy them. The people who bought second skins for Marjory, Kasmeer, Rox or anything else they offered in March didn’t know. Anet did. Anet put these out there knowing the behavior would see change.

At least with the town clothes they took them off sale months ago.

Guild warrior for life!

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Posted by: Nerelith.7360

Nerelith.7360

[quote=3819694;CrossedHorse.4261:]

The mind is its own place and in itself, can make a Heaven of Hell, a Hell of Heaven.

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Posted by: Lilith Ajit.6173

Lilith Ajit.6173

Unfortunately, anet gets around that logic by having you buy a currency. You are not buying, say, an outfit for 10$. You’re buying an amount of gems for 10$. Then using those gems for whatever purpose. That muddies the waters.

[ARES]
And all who stood by and did nothing, who are they to criticize the sacrifices of others?
Our blood has bought their lives.

(edited by Moderator)

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Posted by: Nerelith.7360

Nerelith.7360

Yeeeah. While we’re all waiting to see exactly how this wardrobe will work, Nerelith, did you watch the video in the link you added? The charges apply whenever you transmute a skin over another item (just like they do currently, only with out destroying part of both items). It’s not a charge to unlock, but to re-use.

I did watch the video on the Link I posted. And yes it did show charges being used, but we get no context. We do not Know if that is ONLY the first time that a charge was being used with a particular piece of armor. We do not know if it is the 10th. See the devil is in the details.

I have come to a new Understanding that could reconcile what is actually said by the developers that also accounts for that video.

You use a charge the very first time you apply a Given skin to a given piece of armor, and after that, you have unlimited use of that skin for that armor, so you can change either back to what you had before…or to any other armor skins you applied to that armor piece. That will reconcile all statements by all developers so far.

I do believe that at this point we will simply have to agree to disagree, since a video can be misunderstood, misinterpreted, which is the reason all i go By is what a developer actually says…Not what someone else thinks a video shows.

Since you are placing so much weight On the evidence of a video that lacks context. And I am placing weight on actual comments by actual developers… we will have to agree to disagree.

As long as all you are relying on is a video, I will always remain unconvinced.

The mind is its own place and in itself, can make a Heaven of Hell, a Hell of Heaven.

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Posted by: Nerelith.7360

Nerelith.7360

I think I see what you mean. You are not paying 10 dollars for a Carrion Helm, you are paying 10 dollars for X gems, and then spending Gems On the helm.

In other words the thing that needs to NOT change is the Gems. Are they a medium of exchange that can be used to purchase goods and services on the gem shop? Yes. The actual goods and services themselves can change all Anet wishes to change them….as Long as the Gems can be then used to pay for them.

Only if the gems themselves cease to be a medium of exchange , can you say that you did not get what you paid for.

Asture observation, and yes, it does Muddy the waters.

The mind is its own place and in itself, can make a Heaven of Hell, a Hell of Heaven.

(edited by Moderator)

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Posted by: nibblesalil.3561

nibblesalil.3561

as Lilith Ajit has pointed out above you use real money to buy gems to buy other things for game money therefor it is not bought with real money it is bought with game money that you did either have to earn or purchase so there for in actual fact it isnt with real money its with game money’

if life is a cabaret old chum ………lets caberet

(edited by Moderator)

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Posted by: CrossedHorse.4261

CrossedHorse.4261

Yeeeah. While we’re all waiting to see exactly how this wardrobe will work, Nerelith, did you watch the video in the link you added? The charges apply whenever you transmute a skin over another item (just like they do currently, only with out destroying part of both items). It’s not a charge to unlock, but to re-use.

I did watch the video on the Link I posted. And yes it did show charges being used, but we get no context. We do not Know if that is ONLY the first time that a charge was being used with a particular piece of armor. We do not know if it is the 10th. See the devil is in the details.

I have come to a new Understanding that could reconcile what is actually said by the developers that also accounts for that video.

You use a charge the very first time you apply a Given skin to a given piece of armor, and after that, you have unlimited use of that skin for that armor, so you can change either back to what you had before…or to any other armor skins you applied to that armor piece. That will reconcile all statements by all developers so far.

I do believe that at this point we will simply have to agree to disagree, since a video can be misunderstood, misinterpreted, which is the reason all i go By is what a developer actually says…Not what someone else thinks a video shows.

Since you are placing so much weight On the evidence of a video that lacks context. And I am placing weight on actual comments by actual developers… we will have to agree to disagree.

As long as all you are relying on is a video, I will always remain unconvinced.

Lol, well you know what? I really, really hope you’re right as that would make literally everyone happy.

We’ll have to wait and see. But – without getting overly emotional because nothing is confirmed yet – I have always preferred to err on the slightly more cynical side before confirmations happen. That way, I can always be pleasantly surprised

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Posted by: Nerelith.7360

Nerelith.7360

Yeeeah. While we’re all waiting to see exactly how this wardrobe will work, Nerelith, did you watch the video in the link you added? The charges apply whenever you transmute a skin over another item (just like they do currently, only with out destroying part of both items). It’s not a charge to unlock, but to re-use.

I did watch the video on the Link I posted. And yes it did show charges being used, but we get no context. We do not Know if that is ONLY the first time that a charge was being used with a particular piece of armor. We do not know if it is the 10th. See the devil is in the details.

I have come to a new Understanding that could reconcile what is actually said by the developers that also accounts for that video.

You use a charge the very first time you apply a Given skin to a given piece of armor, and after that, you have unlimited use of that skin for that armor, so you can change either back to what you had before…or to any other armor skins you applied to that armor piece. That will reconcile all statements by all developers so far.

I do believe that at this point we will simply have to agree to disagree, since a video can be misunderstood, misinterpreted, which is the reason all i go By is what a developer actually says…Not what someone else thinks a video shows.

Since you are placing so much weight On the evidence of a video that lacks context. And I am placing weight on actual comments by actual developers… we will have to agree to disagree.

As long as all you are relying on is a video, I will always remain unconvinced.

Lol, well you know what? I really, really hope you’re right as that would make literally everyone happy.

We’ll have to wait and see. But – without getting overly emotional because nothing is confirmed yet – I have always preferred to err on the slightly more cynical side before confirmations happen. That way, I can always be pleasantly surprised

To be honest, I can see why people might have jumped the gun from that video, since it really doesn’t do a good job showing what the developer further down goes On to explain. If someone Just watched the video, they get no context. While I find that sometimes it pays to be cynical, and then be Pleasantly surprised…. taking that into account I can see why you would see it as you did. Me I tend to see the world through rose- tinted glasses. half the time the world is as I expect it, half the time it’s not as good…but … until I recieve confirmation that things are negative…I am Blissfully happy :-) why worry til given reason to worry? :P

So glad that we could handle this Ina mature manner… maturity, logic…reason… even temperment… consideration… and Internet Discussion.. seems Most of the time they don’t even belong in the same Universe….

it’s nice to see it when it happens :P

The mind is its own place and in itself, can make a Heaven of Hell, a Hell of Heaven.

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Posted by: pho.9412

pho.9412

I am with you on this. why is town clothes going to be all or nothing, or be come a tonic. we should be able to mix and match just like armor.

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Posted by: Sir Arthur.8905

Sir Arthur.8905

you are just….. sigh* ….. Have you ever been to any sale where you bought 5 pieces of clothing, then a year later you open your closet and they are magically sewn together like a jumpsuit? please do share.

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Posted by: Sir Arthur.8905

Sir Arthur.8905

If I can’t get a refund, can I get the ability to just gift all my crap away? I really, with all my heart, do not want a single piece of town clothes in my account anymore. You can make this change, that’s fine if other people WANT it, vs just accusing people who are effected by it of QQing or being ungrateful (which is comical, stop treating this company like a singular, living entity, or some god that has given and can take away, because it has been so good to us)

What I am saying is that making this change, makes these items and sets that I’ve bought into something that I just really would have no interest in owning, as they are distasteful to me as a whole. Had I looked at them as a full set, I would have decided NOT to purchase them.

If folks wan’t to say," too bad, so sad, they have the right to blah blah" I just really don’t feel like arguing or explaining why this is unfair TO ME, against blind, and baseless defense of something that seems not to even effect them.

So if I can’t get my gems back (shame on you) then I would like to be able to gift these virtual items that have not be damaged or changed in any way by me, to someone who will actually wear and enjoy them, because I truly will not.

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Posted by: CC Danicia.1394

CC Danicia.1394

Community Coordinator

Next

Hello all,

Since this has veered off-topic, we are closing the thread. If you wish to discuss the wardrobe changes specifically, please see one of the feedback threads set up for discussions.

(edited by CC Danicia.1394)

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Our Customer Support Team handles refund requests. However we are not able to process refund requests or answer inquires related to the upcoming feature build until after the build goes live. Waiting until that date will give you time to review the changes in a live environment and to appraise how they suit you.

If you would like to discuss a refund request related to the April feature build, please submit a ticket to Customer Support on or after April 15th.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet