So, if we're a vocal minority...

So, if we're a vocal minority...

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Posted by: dekou.6012

dekou.6012

…what’s the CDI for? If we assume the people on this forum think differently from the players who actually play the game and have different priorities, wouldn’t taking advice from us be a bad idea?

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Posted by: Windu The Forbidden One.6045

Windu The Forbidden One.6045

Now now, you are not supposed to apply logic here.
Of course we are only a majority when we are positive.

Dear A-net: Please nerf rock. Paper is fine
~Sincerely, Scissors

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Posted by: Vayne.8563

Vayne.8563

Easy question to answer. It’s called brainstorming.

The CDI doesn’t make choices for Anet. It gives input to Anet. It doesn’t mean that Anet automatically takes that input. It looks at the input through several different lenses (at least most businesses would) and figures out if that input works for their game, can be produced in a reasonable time frame at a reasonable cost, doesn’t interfere with other plans they have etc.

Just because you’re a minority doesn’t mean you don’t have good ideas.

BTW, I don’t think that you’re the only minority. I think we’re ALL minorities.

I don’t think any group has a majority as in more than 50%.

I think we suffer from a divided player base.

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Posted by: Lostwingman.5034

Lostwingman.5034

Weren’t you the one moaning about how the community doesn’t know what it’s talking about and should be ignored?:

Bad@Ele: Alaric Von Manstein
Bad@Thief: Kiera Gordon
Sea of Sorrows, a server never before so appropriately named.

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Posted by: Tachenon.5270

Tachenon.5270

I dunno, some of the stuff happening around here seems more the result of a brainfart than a brainstorm.

The table is a fable.

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Posted by: Darkmorphos.1530

Darkmorphos.1530

Easy question to answer. It’s called brainstorming.

The CDI doesn’t make choices for Anet. It gives input to Anet. It doesn’t mean that Anet automatically takes that input. It looks at the input through several different lenses (at least most businesses would) and figures out if that input works for their game, can be produced in a reasonable time frame at a reasonable cost, doesn’t interfere with other plans they have etc.

Just because you’re a minority doesn’t mean you don’t have good ideas.

BTW, I don’t think that you’re the only minority. I think we’re ALL minorities.

I don’t think any group has a majority as in more than 50%.

I think we suffer from a divided player base.

^This

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Posted by: dekou.6012

dekou.6012

Hey, I’m not implying I don’t know how brainstorming works. I’m just pointing out there’s a pretty big difference between the constant “your opinions are really important to us” PR and the usual “your opinions don’t matter because metrics are OP and forum people are too hardcore” excuse. If people on this forum were as disconnected from the overall player base as some would let you believe, brainstorming with them would be pointless or even harmful.

By the way, in this case “we” is everyone on this forum, including you, Vayne.

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Posted by: Rouven.7409

Rouven.7409

(…)
I think we suffer from a divided player base.

Diverse sounds nicer

“Whose Kitten is this?” – “It’s a Charr baby.”
“Whose Charr is this?”- “Ted’s.”
“Who’s Ted?”- “Ted’s dead, baby. Ted’s dead.”

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Posted by: Vayne.8563

Vayne.8563

Hey, I’m not implying I don’t know how brainstorming works. I’m just pointing out there’s a pretty big difference between the constant “your opinions are really important to us” PR and the usual “your opinions don’t matter because metrics are OP and forum people are too hardcore” excuse. If people on this forum were as disconnected from the overall player base as some would let you believe, brainstorming with them would be pointless or even harmful.

By the way, in this case “we” is everyone on this forum, including you, Vayne.

See the thing is, Anet may well care about what “we” think, but if we are divided then who does Anet listen to.

Let’s say you have a son and a daughter. It’s time to go out for dinner. You ask okay, where do you guys want to eat?

Son: Let’s go to McDonalds.
Daughter: OMG No. That’s gross. Let’s get pizza.
Son: You always want pizza. Can we have chinese?
Daughter: I dont’ like chinese. Indian?
Son: The spices make me sick.

So you care about what they think they’re your kids. But eventually you say, I’m taking you to a dinner. You can each get what you want.

Anet probably cares what we have to say but we’re seldom all on the same page and sometimes, they have other data which suggests that certain loud demographics might not be the majority.

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Posted by: Conner.4702

Conner.4702

It’s because people think that people that don’t complain on the forums yet still play are therefor happy. It’s a whiteknight fallacy. The only thing the people that post on the forums are a minority in is that they post on the forums over those that don’t.

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Posted by: Afya.5842

Afya.5842

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

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Posted by: Vayne.8563

Vayne.8563

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics. They’ve talked about them before. They know how many people attempt dungeons, how many people finish them, how many people die to each time of creature even. Risen thralls killed millions of people the first year and was the deadliest creature in Guild Wars 2. Anet published the exact number.

So Anet knows not only how many people run Fractals, but how many people have ever run them.

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Posted by: Blude.6812

Blude.6812

Contolled CDIs are were ideas go to die and out of the general forums

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Posted by: Rauderi.8706

Rauderi.8706

Let’s say you have a son and a daughter. It’s time to go out for dinner. You ask okay, where do you guys want to eat?

Son: Let’s go to McDonalds.
Daughter: OMG No. That’s gross. Let’s get pizza.
Son: You always want pizza. Can we have chinese?
Daughter: I dont’ like chinese. Indian?
Son: The spices make me sick.

So you care about what they think they’re your kids. But eventually you say, I’m taking you to a dinner. You can each get what you want.

The real problem comes in when we get:

Dad: I only have time and money to stop at one place, so we’re getting Polish food and you both better not run away from home.

…Being a single parent is hard.

Many alts; handle it!
“I’m finding companies should sell access to forums,
it seems many like them better than the games they comment on.” -Horrorscope.7632

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Posted by: Yalora Istairiea.6287

Yalora Istairiea.6287

Let’s say you have a son and a daughter. It’s time to go out for dinner. You ask okay, where do you guys want to eat?

Son: Let’s go to McDonalds.
Daughter: OMG No. That’s gross. Let’s get pizza.
Son: You always want pizza. Can we have chinese?
Daughter: I dont’ like chinese. Indian?
Son: The spices make me sick.

So you care about what they think they’re your kids. But eventually you say, I’m taking you to a dinner. You can each get what you want.

The real problem comes in when we get:

Dad: I only have time and money to stop at one place, so we’re getting Polish food and you both better not run away from home.

…Being a single parent is hard.

Husband: Hmmm what shall we have for dinner
Wife: Doesn’t matter to me but I am already in my PJs and I am not getting up
Husband: Sounds like Sushi delivery again
Wife: Works for me

Yep, you guessed it… No kids

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Posted by: dekou.6012

dekou.6012

See the thing is, Anet may well care about what “we” think, but if we are divided then who does Anet listen to.

The player base doesn’t seem very divided over these changes. Some loathe them, others seem indifferent and very few like them.

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics. They’ve talked about them before. They know how many people attempt dungeons, how many people finish them, how many people die to each time of creature even.

The problem with metrics is that they can point one towards problematic areas (i.e. “people barely use non-weapon skills”), but are of questionable use when it comes to determining the causes of those problems. In this case, ANet apparently decided non-weapon skills are too complex for their idiot players. They could be right, but not because of metrics. I, for one, would say people don’t use those skills because the majority of GW2 is so brain dead you could play through it using only your auto-attack or pressing all buttons in a random order. Making it even dumber will only worsen the situation. But of course, that’s just my conjecture. I’m not against conjectures. I’m against using excuses to ignore feedback.

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Posted by: Vayne.8563

Vayne.8563

See the thing is, Anet may well care about what “we” think, but if we are divided then who does Anet listen to.

The player base doesn’t seem very divided over these changes. Some loathe them, others seem indifferent and very few like them.

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics. They’ve talked about them before. They know how many people attempt dungeons, how many people finish them, how many people die to each time of creature even.

The problem with metrics is that they can point one towards problematic areas (i.e. “people barely use non-weapon skills”), but are of questionable use when it comes to determining the causes of those problems. In this case, ANet apparently decided non-weapon skills are too complex for their idiot players. They could be right, but not because of metrics. I, for one, would say people don’t use those skills because the majority of GW2 is so brain dead you could play through it using only your auto-attack or pressing all buttons in a random order. Making it even dumber will only worsen the situation. But of course, that’s just my conjecture. I’m not against conjectures. I’m against using excuses to ignore feedback.

Poll on reddit has about 35% liking and 65% not liking so far. Which is interesting, because to read this forum, you’d think it would be more like 90/10 or something.

The thing is, almost everyone answering it is a long time player. The people who we really need to find out from are people who’ve never played the game. Because those are potential players.

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Posted by: Yalora Istairiea.6287

Yalora Istairiea.6287

People in its broadest definition are inherently lazy and stupid. And maybe that analogy is what is driving the changes we are seeing.

So those of us vocal minority may have vastly differing viewpoints but at least we have an opinion. Now I am not saying that we forum goers are smarter then the average bear but hey… at least we can type.

Well, some of us anyway

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Posted by: SkiTz.4590

SkiTz.4590

The problem was they used metrics from freaking china… there are a lot of copy paste changes from china’s GW2 and it has something the NA/EU community has been vehemently against yet anet decides it s a good idea to go ahead and implement it here…thats how this mess got started..

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Posted by: dekou.6012

dekou.6012

Poll on reddit has about 35% liking and 65% not liking so far. Which is interesting, because to read this forum, you’d think it would be more like 90/10 or something.

Mind providing a link to that poll? I hate reddit’s structure. The wording is rather important in this case, too, because if you asked me I’d probably say I like the feature pack more than not. The leveling changes are awful, to say the least, but I can buy my levels by crafting and scrolls and don’t have many pre-40 alts anymore. So, while this means I won’t be leveling an alts anytime soon, the patch did fix my old Mesmer main. Now her skills work! Granted, the fact that it took them two years to fix those skills is a rather massive downside.

The thing is, almost everyone answering it is a long time player. The people who we really need to find out from are people who’ve never played the game. Because those are potential players.

Sure, but metrics don’t help with that, because those players aren’t included. According to ANet, a large part of new players quits early on and I agree it may be because the game weirds them out, but I don’t think that’s because GW2 is complex. It’s rather simple, really. It’s just poorly explained.

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Posted by: Afya.5842

Afya.5842

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics. They’ve talked about them before. They know how many people attempt dungeons, how many people finish them, how many people die to each time of creature even. Risen thralls killed millions of people the first year and was the deadliest creature in Guild Wars 2. Anet published the exact number.

So Anet knows not only how many people run Fractals, but how many people have ever run them.

But how does Anet know 5 weapon skills are too overwhelming for the players? I doubt everything can be measured in numbers.

I’m going to paraphrase Colin on this topic. The decision to implement the New Player Experiment system came from tens of thousands of usability testers and interviews with players who tried Gw2 and left leading up to China launch both in NA/EU and in China. It came as a surprise to us but it was an important for us to acknowledge that a number of systems, downed included, were difficult to understand for many players.

Said there was a test. Nobody seems to know about that. Was that the free trail? If it’s the beta in China, does that correctly reflect NA/EU playbase?

Also are the new new new gw2 players the “majority”? People seem to think the NPE only affect new gw2 players. That is wrong, veterans have to go through the same thing for alts. Is it right to hinder every existing players for the new players?

Yes, forum/reddit are probably the most vocal communities, but do the rest of the playerbase really like the change? How is Anet gonna know? From numbers again?

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Posted by: Briars.1425

Briars.1425

yes, taking advice from the vocal minority is a bad idea. however it is good to take in that advice.

personally, i dont give a kitten about the leveling issues everyone has. its not hard to level, its just time consuming/slightly boring. but its something new. and its not bad, just different
ive been playing since BWE1/2/3 and the 3day headstart. ive seen many a chance since then, and all have been for the best (eventually once the initial outrage is gone)
there are things that i dont like in this feature pack (TP is good but clunky, level gating on skills is a pain but manageable, etc) but overall i like the changes as a whole

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Posted by: Rauderi.8706

Rauderi.8706

Husband: Hmmm what shall we have for dinner
Wife: Doesn’t matter to me but I am already in my PJs and I am not getting up
Husband: Sounds like Sushi delivery again
Wife: Works for me

Yep, you guessed it… No kids

…Now I want sushi. No fair.

Many alts; handle it!
“I’m finding companies should sell access to forums,
it seems many like them better than the games they comment on.” -Horrorscope.7632

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Posted by: RubiBayer

RubiBayer

Content Marketing Manager

I can jump in here quickly. Dekou, thanks for the question. Vayne, Briars, Afya, thanks for the input. It’s valuable, and I want to thank you for contributing constructive criticism and discussion.

The CDI is a great input and communication tool for us, but it’s not the only one. As always, we hear and pay attention to feedback from all over the place, both out of game and in it.

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Posted by: Ashkael.2859

Ashkael.2859

seriously vayne, for someone who’s very vocal about enjoying the game, you seem to spend more time posting in the forums than actually playing the game.

ontopic: there are just alot of players who handle the game differently. ofcourse the main groups are the ones who enjoy it and the ones who don’t. for the people who enjoy it, most of them are actually playing and ignoring the other stuff that happens. some of them are here too, a small part, trying to defend anet from anything and everything, even constructive criticism.

the other half is slightly more fragmented. there are those who are unhappy but continue playing because of friends or theyre nearing a certain goal or because theyve already invested too much into the game. there are those who are unhappy and try to post their thoughts on the forums. the so-called ‘complainers’. lastly, there are those who just quit without saying anything. those ‘quitters’ seem to be the kind of people that the anet supporters want the ‘complainers’ to transform into. ive seen it multiple times. you don’t agree with the changes even tho youve already invested into the game? then quit. it’s sad. it seems that’s the mindset that anet fully supports.

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Said there was a test. Nobody seems to know about that. Was that the free trail? If it’s the beta in China, does that correctly reflect NA/EU playbase?

It was not a free trial and not the beta in China. ANet (or their consultants) ran focus groups: they paid people to play and they watched. They saw what stuff discouraged the groups from trying stuff out, what stuff made players more likely to adventure out beyond their comfort zone.

Typically, such tests will offer a variety of versions of the game, with tweaks for individual groups or markedly different choices for some, to see how people react.

For any of a number of reasons, ANet isn’t going to release the gory details. Data like that makes sense only in context and it’s just too easy to misinterpret if you’re on the outside looking in.

I think, therefore, it’s remarkable that Colin et al say that they at ANet were surprised by the results. They went in expecting that people would like things as open-ended as possible and were stunned to find out that people, at least initially, wanted the mechanics added gradually instead.

Personally, I hate that sort of gameplay. I want to find my own way, no gates for anything. I love going to places “before I’m ready,” because that tests my abilities and my understanding of the mechanics.

But I get that’s not everyone. I get that, in order for this game to thrive, we need an influx of new players to replace the veterans that inevitably leave due to RL attrition and attraction to the next big thing.

So I applaud ANet for changing the game so that it’s easy to adopt, even if you aren’t a traditional MMOer. Moreoever, I know plenty of people with L80s that haven’t learned some of the important mechanics of their mains, because they learned something leveling up and they never updated their approach. They, too, are benefiting from some of the changes.

I only fault ANet for seemingly not allowing for veterans, too. At some point, people don’t need the safety net anymore. Leveling up now, especially trait acquisition, is so tedious (for me) that I have no interest in alts.

John Smith: “you should kill monsters, because killing monsters is awesome.”

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Posted by: Player.2475

Player.2475

ANet only accepts our feedback when we’re happy with their changes it seems. They never do anything about the negative feedback. The trait changes thread is still growing, yet they remain silent on the issue.

This is a T-rated MMO, not a point-and-click adventure for 5-year-olds.
That’s how GW2 ends; not with a bang, but a whimper.

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Posted by: Elsdragon.5109

Elsdragon.5109

Well, if your feedback is “this is crap; change it back to the one before!” then sad to say it’s kinda hard to take you seriously. Also, throwing insults never helps getting your point across.

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Posted by: eXeth.9134

eXeth.9134

ANet only accepts our feedback when we’re happy with their changes it seems. They never do anything about the negative feedback. The trait changes thread is still growing, yet they remain silent on the issue.

I think it’s more that they have to be vary of responding to criticism like this to save face.

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Posted by: Im Mudbone.1437

Im Mudbone.1437

Hey, I’m not implying I don’t know how brainstorming works. I’m just pointing out there’s a pretty big difference between the constant “your opinions are really important to us” PR and the usual “your opinions don’t matter because metrics are OP and forum people are too hardcore” excuse. If people on this forum were as disconnected from the overall player base as some would let you believe, brainstorming with them would be pointless or even harmful.

By the way, in this case “we” is everyone on this forum, including you, Vayne.

See the thing is, Anet may well care about what “we” think, but if we are divided then who does Anet listen to.

Let’s say you have a son and a daughter. It’s time to go out for dinner. You ask okay, where do you guys want to eat?

Son: Let’s go to McDonalds.
Daughter: OMG No. That’s gross. Let’s get pizza.
Son: You always want pizza. Can we have chinese?
Daughter: I dont’ like chinese. Indian?
Son: The spices make me sick.

So you care about what they think they’re your kids. But eventually you say, I’m taking you to a dinner. You can each get what you want.

Anet probably cares what we have to say but we’re seldom all on the same page and sometimes, they have other data which suggests that certain loud demographics might not be the majority.

All you did with this ludicrous reply was to make some people hungry. -LOL

Blackgate Megaserver – [LaZy] Imperium of LaZy Nation
Mud Bone – Sylvari Ranger

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Posted by: Conncept.7638

Conncept.7638

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics.

‘Detailed’ does not mean ‘correct’.

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Posted by: Mesket.5728

Mesket.5728

we hear and pay attention to feedback from all over the place, both out of game and in it.

No you don’t. There is not a single source you can link that outweighs the negative feedback provided for this feature pack before and after it was implemented but yet you won’t acknowledge the wrong with it.

Repeating that you listen to the community doesn’t make it true.

Zerk is the average Joe build. Don’t pat yourself in the back too hard.

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Posted by: Windu The Forbidden One.6045

Windu The Forbidden One.6045

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics.

‘Detailed’ does not mean ‘correct’.

+999999999999

Attachments:

Dear A-net: Please nerf rock. Paper is fine
~Sincerely, Scissors

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Posted by: Nevets Crimsonwing.5271

Nevets Crimsonwing.5271

Said there was a test. Nobody seems to know about that. Was that the free trail? If it’s the beta in China, does that correctly reflect NA/EU playbase?

It was not a free trial and not the beta in China. ANet (or their consultants) ran focus groups: they paid people to play and they watched. They saw what stuff discouraged the groups from trying stuff out, what stuff made players more likely to adventure out beyond their comfort zone.

Typically, such tests will offer a variety of versions of the game, with tweaks for individual groups or markedly different choices for some, to see how people react.

For any of a number of reasons, ANet isn’t going to release the gory details. Data like that makes sense only in context and it’s just too easy to misinterpret if you’re on the outside looking in.

I think, therefore, it’s remarkable that Colin et al say that they at ANet were surprised by the results. They went in expecting that people would like things as open-ended as possible and were stunned to find out that people, at least initially, wanted the mechanics added gradually instead.

Personally, I hate that sort of gameplay. I want to find my own way, no gates for anything. I love going to places “before I’m ready,” because that tests my abilities and my understanding of the mechanics.

But I get that’s not everyone. I get that, in order for this game to thrive, we need an influx of new players to replace the veterans that inevitably leave due to RL attrition and attraction to the next big thing.

So I applaud ANet for changing the game so that it’s easy to adopt, even if you aren’t a traditional MMOer. Moreoever, I know plenty of people with L80s that haven’t learned some of the important mechanics of their mains, because they learned something leveling up and they never updated their approach. They, too, are benefiting from some of the changes.

I only fault ANet for seemingly not allowing for veterans, too. At some point, people don’t need the safety net anymore. Leveling up now, especially trait acquisition, is so tedious (for me) that I have no interest in alts.

This is interesting. I wonder though if that kind of study is useless because of the audience it brings in. If you pick up random people from the street, is that really representative of your MMO audience? Example: My mom wouldn’t even know how to move in an MMO. She would never, ever, ever, play one. Is she the kind of player ANET wants to bring in?

I think getting input from a community is valuable. But communities are vast and they differ. I don’t know how ANET picked their testers, so I don’t know if what I’m thinking is even valid. Interesting to consider though…

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

ANet only accepts our feedback when we’re happy with their changes it seems. They never do anything about the negative feedback. The trait changes thread is still growing, yet they remain silent on the issue.

Funny, seems the Devs changed the Commander Tag price just recently. I wonder why….

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Posted by: Crovax.7854

Crovax.7854

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics.

‘Detailed’ does not mean ‘correct’.

Neither does it mean ‘representative’.
Focus groups are the sole reason most shooters between 2008 and 2013 had a modern military setting with a color pallet void of anything but grey and brown.
They are not a good way of evaluating what people want, especially if you bring in random people, that wouldn’t have bought your game to begin with.

But based on the ‘feedback’ concerning learning experience they got, I wonder if they didn’t just pick some monkeys from the nearest zoo as ‘playtesters’.
(Sorry, I couldn’t hold back with that last paragraph.)

(edited by Crovax.7854)

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Posted by: GOSU.9574

GOSU.9574

Repeating that you listen to the community doesn’t make it true.

Hey dude you are walking into a wall.

smack..Wut?…smack…smack…

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Posted by: tigirius.9014

tigirius.9014

Actually the real vocal minority here are also the type of players in their demographics. The 1%ers as they are called are the people who are for turning every game into a lobby dungeon/raid system. Those people were already listened to which is why the game is in such a state right now, and just like many other titles the focus is being shifted to the larger casual crowd who prefer different mechanics, like events systems and world bosses. (typically not the Teq disaster)

So they are trying to reconnect with those who’ve been waiting to see if they were ever going to turn this game around and bring it back to it’s prelaunch roots. We’re hopeful.

Balance Team: Please Fix Mine Toolbelt Positioning!

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Posted by: Conncept.7638

Conncept.7638

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics.

‘Detailed’ does not mean ‘correct’.

Neither does it mean ‘representative’.
Focus groups are the sole reason most shooters between 2008 and 2013 had a modern military setting with a color pallet void of anything than grey and brown.
They are not a good way of evaluating what people want.

The real problem is one which periodically plagues any creative industry.

Anet has stated many a time that they take their own experiences and that of the entire playerbase ‘with a grain of salt’, and yet they seem to blindly follows metrics and statistics without a second thought. That is the surest road to failure in any creative industry, statistics are worth very little when it comes to aesthetics and design, especially when compared to personal experience and design knowledge.

Look at how successful League of Legends is, they had practically ZERO metrics for years. But they hired talented designers well grounded in the play experience, and then trusted those designers to do their job.

The GAME DESIGNERS should be designing the game, not a bunch of statisticians.

(edited by Conncept.7638)

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Posted by: laokoko.7403

laokoko.7403

I’d like to know how much impact the first CDI have.

Someone mentioned some features in CDI do make it into the future patch. Like the dry top stuff etc… I’m not sure how many other stuff make it.

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Posted by: tigirius.9014

tigirius.9014

I’d like to know how much impact the first CDI have.

Someone mentioned some features in CDI do make it into the future patch. Like the dry top stuff etc… I’m not sure how many other stuff make it.

Not sure about that really because the subjects they were talking about weren’t of interest to me in the slightest. Something about WvW or Tpvp or some such….something that really didn’t need fixing when compared to the sheer number of problems experienced in PVE right now.

Balance Team: Please Fix Mine Toolbelt Positioning!

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Posted by: Crovax.7854

Crovax.7854

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics.

‘Detailed’ does not mean ‘correct’.

Neither does it mean ‘representative’.
Focus groups are the sole reason most shooters between 2008 and 2013 had a modern military setting with a color pallet void of anything than grey and brown.
They are not a good way of evaluating what people want.

The real problem is one which periodically plagues any creative industry.

Anet has stated many a time that they take their own experiences and that of the entire playerbase ‘with a grain of salt’, and yet they seem to blindly follows metrics and statistics without a second thought. That is the surest road to failure in any creative industry, statistics are worth very little when it comes to aesthetics and design.

What I don’t get is that even a Dev on there forums admitted the results surprised them. Why didn’t they just do what they thought was right (which it would have been, considering they were expecting the opposite)? Metrics are good for a general sense of direction but acting against their better judgement seems rather odd.

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Posted by: tigirius.9014

tigirius.9014

I really want to know from what method they gather feedback other than forum, reddit. Where that “majority” is?

Anet has very detailed metrics.

‘Detailed’ does not mean ‘correct’.

+999999999999

And Vayne wonders why people think he works for them. How could you possibly know their metrics?

Balance Team: Please Fix Mine Toolbelt Positioning!

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Posted by: Devata.6589

Devata.6589

Almost every research uses a ‘minority’ to test there idea’s and thats perfectly solid as long as the the sample science is big enough and is a ‘mixed’ group.

Only that last one is a ‘problem’ because the people coming to the forum is sort of a per-selection. The type of people coming to the forum might be the same type of people that think a certain way about something while the type of people that don’t might think differently.

Then again thats a ‘problem’ you might even have with real research becouse the type of people that would answer your questions might have different idea’s then the type of people who don’t. Especially with subjective matter.

Overall however you could say it is quite solid input no-matter if it’s just a subgroup of the total group.

Besides sometimes you even are looking for a minority. Like the upcoming CDI is about guild-tools. Indirectly it is very important for many people but the group it is directed mainly to are guild leaders anders officers.

Talking about that.. That CDI would start today right? Where is it, or does it still have to start?

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Posted by: Gibson.4036

Gibson.4036

Anet has very detailed metrics. They’ve talked about them before. They know how many people attempt dungeons, how many people finish them, how many people die to each time of creature even. Risen thralls killed millions of people the first year and was the deadliest creature in Guild Wars 2. Anet published the exact number.

So Anet knows not only how many people run Fractals, but how many people have ever run them.

Except even extremely detailed metrics can miss the “why” behind them. They have a very accurate picture of what people are or are not doing, but it gets fuzzier when you have to determine intent, especially if you don’t ask people.

So a large number of players try the game and leave before level 10. Most of them never dodged during those ten levels. Did they drop the game because dodging was too difficult to understand in early levels? Or did they never dodge because it was never really necessary in lower levels and they left for another reason?

I posted a long while back about why the metrics for my play probably show me enjoying Ascended crafting. I gave it a good try when weapons came out. I have one weapon craft maxed, and two others halfway done. I did champ farming, world boss farming. Eventually I realized this isn’t the kind of game I wanted to play. But it took quite a while before I stopped spending money on gems and drastically reduced my play time, so my metrics would probably never point back to the introduction of vertical progression into the game.

There’s a reason most businesses try to talk to their customers, whether through surveys, focus groups, or customer advocacy departments. Metrics only show part of the story.

Studies have shown that one complaining customer represents about six others who don’t bother to complain, but just take their business elsewhere.

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Posted by: Angelica Dream.7103

Angelica Dream.7103

ANet only accepts our feedback when we’re happy with their changes it seems. They never do anything about the negative feedback. The trait changes thread is still growing, yet they remain silent on the issue.

Remember the massive outcry about turning our fun RPG town clothes in to useless tonics? It was a massive player post that obviously fell on deaf ears, as they still are making tonic clothes.

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Posted by: Selene.9415

Selene.9415

Talking about that.. That CDI would start today right? Where is it, or does it still have to start?

IIRC, Chris (?) mentioned the CDI would start ~2pm PST (it’s currently 12:56pm pst).

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Posted by: NYG.2568

NYG.2568

Repeating that you listen to the community doesn’t make it true.

Remember we don’t draw on cave walls anymore.Language and texts have evolved since.

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Posted by: Devata.6589

Devata.6589

Talking about that.. That CDI would start today right? Where is it, or does it still have to start?

IIRC, Chris (?) mentioned the CDI would start ~2pm PST (it’s currently 12:56pm pst).

Ah ok.. Thnx!