That list too me longer to write than it would take you to report, so it’s really not a hard thing to do, and we’d really like to address issues of emote abuse, to keep the game pleasant for everyone.
Gaile, I appreciate the comment, but submitting a ticket is not in any way convenient to do. It’s not “hard” to do, but there’s a noticeable time and mental transaction cost.
In order to submit a ticket, you must go to an external website. (page load) Find the support button. (page load) Click submit a request. (page load) Select something from the first drop down box. Enter your email, a subject line, and description. Select from another drop down. Enter your name. Reenter the email address you already entered in. Then you can submit it. If you miss any of those fields, the request cannot be submitted.
Even if you can type fast and run windowed mode, this will take someone at least a minute, more likely 2-3. That isn’t worth my time in all but the most severe circumstances. I’m playing for fun, and it’s not my job to be the police. I’m not going to spend a thought on disruptive people on the internet when I can leave and go elsewhere.
I’m happy to report and block any goldseller I see. There are no issues blocking and reporting normal chat if it is derogatory, abusive, or toxic. Either of those take a second or less to report and a second or less to block.
Even submitting an in game bug report is mostly painless, although the categories aren’t easy to sort through. That’s a few clicks an 2 drop downs with a title and description.
I realize it’s not easy to modify the client UI, and make changes to the backend systems that direct reports to where they need to go. But if Arenanet is serious about keeping the community welcoming and dealing with emote abuse, then reporting it must be at least as easy as putting in a bug report. I don’t think anyone is asking that this be in place tomorrow, however it needs to be somewhere on the priority list of improvements.
