Still waiting for response with game issues

Still waiting for response with game issues

in Guild Wars 2 Discussion

Posted by: MarkBecks.6453

MarkBecks.6453

I moved from Aurora Glade to Desolation during week 1 of the Season 2 WvW tournie, and after a few days, was able to play in the WvW maps. I saw I was associated with AG, which also said as I play, this would gradually change. I play an average of 4-6 hours per day in WvW, so I assumed this would change during the course of the weeks. It is almost 3 months since I put in a bug report regarding this, but not only did I lose out on the Deso Tokens for their placing, but seems many wasted hours playing for nothing. I also lost a Guild bank full of mats (mithril, orich ancients), food, buffs, rares, exotics etc. These things were reported all at the same time, yet today, 04 July 14, I am still associated with Aurora Glade, and as yet 3 months later have yet to receive a response. I spent gems to transfer, which I purchased, yet no response. I have seen game issues and exploits fixed within 24 hours, as it affects you, yet this is now 3 months old and getting a bit stale.

Still waiting for response with game issues

in Guild Wars 2 Discussion

Posted by: Vayne.8563

Vayne.8563

Did you try posting on the support forum to ask why your ticket hasn’t been answered. They usually tell you to post in 3 days if you haven’t heard anything back. If you’re using yahoo mail, a lot of times it’s hard to get mail from Anet.

Still waiting for response with game issues

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Posted by: Karizee.8076

Karizee.8076

Did you submit a bug report or a ticket? Bug reports are only to alert the devs that a bug exists, for direct support on your account you need to submit a ticket. Here’s the info for the WvW rewards:

https://forum-en.gw2archive.eu/forum/wuv/wuv/Cannot-get-my-Season-2-reward/first#post4128132

Still waiting for response with game issues

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Posted by: Dusty Moon.4382

Dusty Moon.4382

I moved from Aurora Glade to Desolation during week 1 of the Season 2 WvW tournie, and after a few days, was able to play in the WvW maps. I saw I was associated with AG, which also said as I play, this would gradually change. I play an average of 4-6 hours per day in WvW, so I assumed this would change during the course of the weeks. It is almost 3 months since I put in a bug report regarding this, but not only did I lose out on the Deso Tokens for their placing, but seems many wasted hours playing for nothing. I also lost a Guild bank full of mats (mithril, orich ancients), food, buffs, rares, exotics etc. These things were reported all at the same time, yet today, 04 July 14, I am still associated with Aurora Glade, and as yet 3 months later have yet to receive a response. I spent gems to transfer, which I purchased, yet no response. I have seen game issues and exploits fixed within 24 hours, as it affects you, yet this is now 3 months old and getting a bit stale.

Sorry – you transferred too late. A.Net bluntly posted that people who transfer during the WvW season will not get credit on the server they transferred to.

1. Are you sure you transferred?

2. It is not 3 months – but a month or 2 since the season ended just before end of May. They would not respond to you about your server transfer during the season because you transferred when it was already started.