Guild Wars 2

I am probably one of the few people who like to create story characters through character customization. What bothers me is that ArenaNet offers all the skins and hairstyles of all the story characters, but not there faces. It’s not like their will be suddenly hundreds of story characters walking around. Most people like to create their own unique character. But then why is Eir’s face available? This confuses me, why can you create Eir but not the rest of the story characters?

I suspect it’s because many of those characters will have been designed before the character creator was finalised.

They would have had many different designs for faces, some got used on NPCs, some got used for player characters, some for both and some may not have made it into the game at all.

Good point there, it’s indeed a possibility that some story characters where already designed, but I don’t think that’s the case or the real reason why. Otherwise Eir’s face would be unique too and Rox and Braham came later and with the style makeover item from the store, you have access to all their hair styles and a lot of other faces, but not the story npc faces, yet their hair are available. Same applies to weapon skins and their armor are also available (mostly end gear or just a combination between low and end gear). I would say, then give us all the unique faces too.