Suggestion.... GMs with power
We need GMs in this game that can effect change to the world when things get broken / players get stuck.
These GM’s already exist… albeit limited in number. That said they are obviously only going to act in specific circumstances. Read: there is little point in resetting an event with a dev command if 5 minutes later that same event is stuck again (especially if said commands are instance specific), or helping players stuck in terrain when waypointing is normally an option. Sadly it is likely also true that EU has less of such presence than NA on average, unless they double up.
What GM’s will do is fix characters stuck in a limbo state (ie. loading screens or finished PvP matches) or placed in zone’s that are not currently accessible etc. Other than that they mostly seem to deal in monitoring and addressing suspicious player behavior or verifying reports.
If memory serves, dev commands on live are something that are monitored carefully which is probably why they are not normally used as a bandaid for issues. I recall reading somewhere that most arenanet employees need to get specific permission to use dev commands on live at all.
(edited by Crise.9401)