[Suggestion] HoT Preview
I think you can get a refund if it’s within a certain amount of time. Possibly a month.
Other than that, you have all graphic options turned to lowest or off? Or possibly you can either post in the Account and Technical Support forum with your computer specs and a description of your problem and ask for advice or you can make a ticket and see if it’s something tech support can help you with.
Be careful what you ask for
ANet may give it to you.
ANet may give it to you.
Can’t get a refund because it was from G2A ^^; they have a no-refund policy on game keys.
And yeah, everything was turned to the lowest when I went in there.