Guild Wars 2

There are some questions that I’m betting a lot of people have, and I wonder if it’d make sense to track some of these in a new sticky. This would cut down on duplicate threads, make things easier to find, and help serve as a reminder of which topics have on-going questions or ‘investigations’ by ArenaNet’s staff.

There could be a section of “unresolved issues” threads at the top, with threads that the Comm team is currently looking into, and once the issues are addressed, they could be archived into an FAQ-style list in the same sticky.

Kept locked so only ANet can post in it and can edit/expand it as needed might be a good way to make your communications more visible and will give the community a reference to point other posters to. For instance, I think these posts would all be good entries:

• What’s the status of the GvG CDI?
• Is Cantha coming?
• Personal Story is out of order. What’s up with that?
• Status of New Player Experience issues
• Status of Trait revamp issues

etc etc.

What do you think?

They don’t want too many stickies on top so that more threads can be on the first page since most people don’t bother to go to page 2 or 3, etc.

Not to mention, what’s in a sticky is supposed to be seen as important. If a lot of threads are a sticky, it could be go against that. The last two you posted I would be ok with. The others are not needed as stickies.

The last two are major issues that a lot of people have concerns/issues with. The others aren’t.

I’m not into PvP so GvG doesn’t appeal to me and I’d imagine there are others who feel the same way.

Cantha I don’t know the lore for, so it’s nothing special for me.

And while I have issues with the Personal Story having the chapter cut, there are others who don’t care for the Personal Story who don’t care that it’s been chopped out. Not to mention the personal story chapter being cut out is one of the NPE issues. As it was cut out as a result of the change in when story missions are shown to players.

Seera.5916:

They don’t want too many stickies on top so that more threads can be on the first page since most people don’t bother to go to page 2 or 3, etc.

Not to mention, what’s in a sticky is supposed to be seen as important. If a lot of threads are a sticky, it could be go against that. The last two you posted I would be ok with. The others are not needed as stickies.

The last two are major issues that a lot of people have concerns/issues with. The others aren’t.

I’m not into PvP so GvG doesn’t appeal to me and I’d imagine there are others who feel the same way.

Cantha I don’t know the lore for, so it’s nothing special for me.

And while I have issues with the Personal Story having the chapter cut, there are others who don’t care for the Personal Story who don’t care that it’s been chopped out. Not to mention the personal story chapter being cut out is one of the NPE issues. As it was cut out as a result of the change in when story missions are shown to players.

Reread my post :-) I mean a single sticky that links to multiple threads.

I edited the topic to be a little clearer.

That’s a lot of extra work for very little reward. And frankly, some threads they probably wouldn’t want sticking around too long and such wouldn’t be included in this thread. Since there (most likely) isn’t a clear-set rule as to what to include and what not, something like this would only serve to increase confusion (check this thread first then scroll as opposed to just scroll).

It could index topics from the other subforums, too —- might be handy especially since the search feature is broken.

Then I’d only have the last two threads in it of the ones you posted.

GvG CDI sticky is too specific and the CDI is too important to be in a list of FAQ threads sticky. CDI Status should be it’s own sticky and give the link, topic, host, and status of the current CDI as well as to previous CDI’s.

Personal Story I would lump in as part of the NPE issues. Since the whole release a chapter per 10 levels is what caused that set of missions to disappear.

Cantha thread I can’t see them putting on it as it would lead to some people thinking that that means that Cantha will come (why else put it in a sticky) and they may not be ready to do that.

Edit:

I also agree with dlonie, it could also have important topics from the other major subforums.

BTW, the GvG thread isn’t actually discussing GvG — it’d be a temporary addition until the CDI got started. Right now it just has the answer to “When does it start?” since it got pushed back. After the CDI begins it would be removed.

CDIs in their own sticky would work, or it could just be another section in the main one.

Oops, you’re right — PS/NPE are the same issue. My mistake.

Cantha I’m on the fence about, too. I certainly wouldn’t put it in an “unresolved” section, but it’s a really popular thread that a lot of people use, and it’s been a common request since launch. It’d be up to the maintainer whether they’d want to index random “request” threads, too.

dlonie.6547:

BTW, the GvG thread isn’t actually discussing GvG — it’d be a temporary addition until the CDI got started. Right now it just has the answer to “When does it start?” since it got pushed back. After the CDI begins it would be removed.

CDIs in their own sticky would work, or it could just be another section in the main one.

Oops, you’re right — PS/NPE are the same issue. My mistake.

Cantha I’m on the fence about, too. I certainly wouldn’t put it in an “unresolved” section, but it’s a really popular thread that a lot of people use, and it’s been a common request since launch. It’d be up to the maintainer whether they’d want to index random “request” threads, too.

CDI specific thread would allow for more detail than a thread to various types of threads would be.

As for PS/NPE, this one could potentially be:

NPE Issues – The missing Personal Story quests issue is expanded here

That way it is noted that the PS quest issue may come up in the NPE Issues thread but more expanded discussion (including staff responses) can be found in the other thread that’s specific. Especially since the issue will likely take longer than a few months to resolve.

I won’t disagree on Cantha being a popular request, but putting request threads on the sticky is risky. People could take the inclusion as quiet support by ANet. If they were completely against the idea, they wouldn’t include it on the list now would they?

From experience being an active poster trying to help in certain sub-forums, it seems clear many, many posters do not read Stickies. Some can’t even find threads in the top half of the first page that address the same topic they are creating threads or asking questions about.

There already exists a Master CDI Sticky, that is updated regularly. I know that doesn’t answer the question of when one might begin, but only Chris knows the answer to that, and he posts in the relevant area whenever he feels the need to inform the forum users.

I don’t know if you were around for the Dolyak Express (which was a questions, then answers thread), but it wasn’t updated all that often, so I’m not sure any Q and A thread would be.

Still, good luck on your suggestion.

Seera.5916:

CDI specific thread would allow for more detail than a thread to various types of threads would be.

Ah, yes, maybe with a little recap of what the devs got out of it, and they could updated if things get delayed/changed (looking at you, fractal leaderboards!).

I won’t disagree on Cantha being a popular request, but putting request threads on the sticky is risky. People could take the inclusion as quiet support by ANet. If they were completely against the idea, they wouldn’t include it on the list now would they?

A disclaimer at the top of the section would ward off expectations, and make it clear that the threads are only indexed to keep all discussion on the topic contained in one place. (Just playing devil’s advocate, I’m still not sure whether it’d be a good idea )

Inculpatus cedo.9234:

From experience being an active poster trying to help in certain sub-forums, it seems clear many, many posters do not read Stickies. Some can’t even find threads in the top half of the first page that address the same topic they are creating threads or asking questions about.

Heh, true. But it would make it easier for the community to locate the relevant thread and point the new poster to it, or simply say “Check the FAQ sticky.” We did something similar in the dungeon forum before Lilith got fed up and left, and it worked quite well so we wouldn’t have to repeat ourselves so much

There already exists a Master CDI Sticky, that is updated regularly. I know that doesn’t answer the question of when one might begin, but only Chris knows the answer to that, and he posts in the relevant area whenever he feels the need to inform the forum users.

Hmm, maybe he should just leave a note about the delay there, too.

I don’t know if you were around for the Dolyak Express (which was a questions, then answers thread), but it wasn’t updated all that often, so I’m not sure any Q and A thread would be.

My hope is that with Gaile’s team’s new focus on communication, one of them might take it upon themselves to showcase their efforts, while providing a useful resource for the community. They could come up with a workflow where when they come across a question they’d like to ask the devs about, they add it to the sticky under “unresolved”, and move it to the FAQ section once it’s answered.

This would also help prevent threads where we see a red post saying “Let me check with the team!” followed by silence, since they’d have a readily available reminder of what’s pending for them. The increased transparency of what the communications team is doing is a nice bonus, and shouldn’t violate any of the current policies that restrict them.

dlonie.6547:

Seera.5916:

CDI specific thread would allow for more detail than a thread to various types of threads would be.

Ah, yes, maybe with a little recap of what the devs got out of it, and they could updated if things get delayed/changed (looking at you, fractal leaderboards!).

I won’t disagree on Cantha being a popular request, but putting request threads on the sticky is risky. People could take the inclusion as quiet support by ANet. If they were completely against the idea, they wouldn’t include it on the list now would they?

A disclaimer at the top of the section would ward off expectations, and make it clear that the threads are only indexed to keep all discussion on the topic contained in one place. (Just playing devil’s advocate, I’m still not sure whether it’d be a good idea )

Yea, they’ve had disclaimers for when they have released what they are working on in the past (the rare times that they did), players still crucified them if things were changed too much or seemingly dropped.

Bumping since the topic of stickies and the difficulty in finding answered questions came up…

dlonie.6547:

Bumping since the topic of stickies and the difficulty in finding answered questions came up…

Like this?

https://forum-en.gw2archive.eu/forum/game/gw2/List-of-Common-Controversial-Forum-Topics/first#post4584439

Ayrilana.1396:

dlonie.6547:

Bumping since the topic of stickies and the difficulty in finding answered questions came up…

Like this?

https://forum-en.gw2archive.eu/forum/game/gw2/List-of-Common-Controversial-Forum-Topics/first#post4584439

Veeeeeery similar. I like that thread, and was glad to see it show up.

But my idea is: rather than attempting to summarize all of the views, it would just be links to “main” threads for popular topics and those with answered questions.

The main problem I see with trying to contain a summary of many different topics in one thread is that it’d be a headache to maintain. Either (a) the thread isn’t locked and left open for discussion, or (b) it’s locked by the comm team who would keep it up to date.

(a) would turn into a mess of people trying to discuss many different topics at once, and eventually you’d run out of reserved post space to keep everything at the beginning.

(b) would require comm team member to keep adding to the list, and worse, become an arbiter of what is / is not important. I wouldn’t ask that much of anyone.

A simple list of links to other threads would be easy to maintain and fast to navigate. The entire thread would basically be a “Table of Contents” for popular forum discussions and commonly asked questions.