Just wanted to let the Anet Customer Support a shout here. This is my story:
I was cleaning up my inventory and forgot I removed one of my ascended accessories and placed it on my inventory. I somehow sold it to a merchant npc, since I usually sell those pesky non-ascended rings (my bank was sooo full of them). It wouldn’t have been an issue if it was just that, but it was MIGHTY INFUSED. I am fully mighty infused, so losing that was kinda tough.
Making the story short, they answered literally within 5 minutes, and fixed the issue in another 5 mins…… On a Saturday…… at 7:15pm…..
Seriously Anet, you guys work hard. Thanks!
EDIT: I just noticed they sent me an email regarding the issue, turns out it isnt as easy as one would think, and that the only reason I got it was because I sent an email pretty fast. Whew!