Thank you Arenanet! (November events)
After quite a bit of time they responded to my support ticket that they viewed my case and I will be sent the karka chest as well. I was really happy to read that. They really took the time to read the different situations individually and I am glad they understood that I could not partake in the event due no fault of my own. Which is a lot, A LOT better than a lot of games I’ve played.
Although the only minor drawback so far is that they said I would get the chest within 24 hours (Its been 24 or close to 24) and I haven’t gotten it yet. I am still glad knowing I will get it today/tomorrow regardless