Thanks alot Gaile!
Three cheers! It’s not easy being the middleman. You get it from both sides.
Build a man a fire, and he’ll be warm all day.
Set a man on fire, and he’ll be warm the rest of his life.
– Unknown Fire Elementalist
Set a man on fire, and he’ll be warm the rest of his life.
– Unknown Fire Elementalist
Yeah, this is fantastic, much appreciated. If this is the start of a return to the old kind of interaction then I’m really excited.
Yes, always glad to hear her voice. Though I must ask, when will “The Frog” return to Lions Arch?
I agree with this. I’ll be writing a personalized thank you to the support for ANET commending her for actually giving us some insight into next steps and dates on future fixes.
Resident Disgruntled, Coffee-drinking Charr.
Zarin Mistcloak(THF) Valkyrie Mistblade(WAR) Kossori Mistwalker(REV) Durendal Mistward(GRD)
I used to think (build op, pls nerf) like you, but then I took a nerf to the knee.
Zarin Mistcloak(THF) Valkyrie Mistblade(WAR) Kossori Mistwalker(REV) Durendal Mistward(GRD)
I used to think (build op, pls nerf) like you, but then I took a nerf to the knee.
Yes, always glad to hear her voice. Though I must ask, when will “The Frog” return to Lions Arch?
One step at a time. Lion’s Arch has to return to Lion’s Arch first. Clear out the rubble. Fill the holes. Repair the buildings. And (optimally) remove the Megaserver from the main towns.
Build a man a fire, and he’ll be warm all day.
Set a man on fire, and he’ll be warm the rest of his life.
– Unknown Fire Elementalist
Set a man on fire, and he’ll be warm the rest of his life.
– Unknown Fire Elementalist
Hey, Gaile? Any input on the Mad Memoires’ return?
“Be angry about legendary weapons, sure, but what about the recent drought of content?”
-Mike O’Brien
Because we can’t be angry about both?
-Mike O’Brien
Because we can’t be angry about both?
I think Gaile is awesome and I hate it when players thinks she is responsible for everything that happens at ArenaNet and call her names or get mad at her while she is just trying to help by posting on a thread and answering players.
Also extra respect for her because she is a “she” and has to deal with a lot of stubborn grown men on this forum,lol…
I actually appreciate that Gaile reads the forums because, seemingly, she wants to, and I’ve noticed she posts on her days off and/or after hours as well during the week. That is great.
On the other hand, I can’t help but feel sympathy for Gaile because it seems like she is often told “go post here so people see something red – make it sound positive but don’t give out any real or meaningful info”. Those posts, while I can’t fault Gaile for doing her job, will eventually wear out or overshadow positives from other posts.
Overall I do feel that Gaile wants to make the game better, and for that, I say Thank You Madam ….. <<*curtsies*>>.
Isle of Janthir – Knights of the Rose (KoR)
Complaining customers are actually a good thing, it shows they are still invested in your brand and product. if they weren’t they’d play, leave and not say a thing as to why.
Ehhhhh… yes and no.
On one hand, you are correct that customers that complain are customers that want to still like your product, on the other, being a customer does not give you carte blanche to act as kitteny or as terribly as you wish to customer service reps or companies without consequence.
There comes a point where the money you give a company isn’t worth the headache you give them. There’s a line between being an invested customer and being an entitled brat. Players of MMOs (especially ones that take their complaints to official forums) tend to cross that line far too easily.