The game doesn't re-install?

The game doesn't re-install?

in Account & Technical Support

Posted by: Gold.7126

Gold.7126

For some reason GW2 un-installed itself and the shortcut is still there.

The shortcut will not be deleted and it seems when I insert the discs for Guild Wars 2 nothing happens.

I then attempt to download from website and fail.

Can someone give me tip on how to re-install this game. >.>

The game doesn't re-install?

in Account & Technical Support

Posted by: Gold.7126

Gold.7126

…just realised this is in wrong section of forum…

The game doesn't re-install?

in Account & Technical Support

Posted by: Gold.7126

Gold.7126

Still causing problems now…

>.>

The game doesn't re-install?

in Account & Technical Support

Posted by: FateZero.8536

FateZero.8536

Did it state the reason why the installation failed?

The game doesn't re-install?

in Account & Technical Support

Posted by: Gold.7126

Gold.7126

Did it state the reason why the installation failed?

No it didn’t

Discs not loading up and the download freezing. Tried to download a couple of times.

Not been able to play GW2 for a couple of weeks now…>.>

The game doesn't re-install?

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

To “install” the game, you just need to run the launcher. It will automatically download the game.

Download: https://account.guildwars2.com/account/download
or direct link for setup: http://cloudfront.guildwars2.com/client/Gw2Setup.exe
or just the launcher: http://cloudfront.guildwars2.com/client/Gw2.exe

If the launcher is what’s failing, you’re having connectivity issues, which can be caused by a slow or unstable connection, firewall/other software or some other factor.

The game doesn't re-install?

in Account & Technical Support

Posted by: FateZero.8536

FateZero.8536

Try submitting a ticket to ArenaNet. https://en.support.guildwars2.com/app/ask/

The game doesn't re-install?

in Account & Technical Support

Posted by: Gold.7126

Gold.7126

Will submit ticket.

And those downloads work but when selecting run it won’t open cause it can detect the file being open which is nonsense and saying it may have insufficient rights to detect any file being open (which it isn’t). >.>

This is annoying and I hope ArenaNet can help me with this error.