Third Party Communication

Third Party Communication

in Guild Wars 2 Discussion

Posted by: Volomon.9147

Volomon.9147

So Anet told us that they would stop giving us information in such poor fashion such as through third party, then they give us information through third party like a couple of days later the pvp “live” stream.

Doee anyone else think they avoid their own forums because they would have to answer real questions?

For instance the most commonly asked questions are about the DR, the excessive bugs in the game, Anets manipulation of the market, and low population servers.

Why has it been so hard to answer these questions.

Third Party Communication

in Guild Wars 2 Discussion

Posted by: Miss Sugarific.8471

Miss Sugarific.8471

Doee anyone else think they avoid their own forums because they would have to answer real questions?.

Yes, I do think that.

I don’t think any company would want to admit that there are major flaws in what they have created. When Arenanet DOES talk they mask their comments with butterflies and rainbows. But this is how it is. I have no doubt they are working hard, but their communication SUCKS.

Third Party Communication

in Guild Wars 2 Discussion

Posted by: Zenyatoo.4059

Zenyatoo.4059

They need to hire a community manager, who actually talks to the community. Like, how hard would it be, to get someone who maybe like, once a week, makes a forum post, and answers questions. And if they dont know the answer, they go to a dev, and ask, and get one, and come back. No doublespeak, no obfuscation, just plain answers. That would really go a long way to fixing a lot of concerns people have.

Third Party Communication

in Guild Wars 2 Discussion

Posted by: Malediktus.9250

Malediktus.9250

I dont even know what the community managers are doing currently. They are posting so rarely on the forums that you might think they only work for 1 hour a week.

1st person worldwide to reach 35,000 achievement points.

Third Party Communication

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello everyone,

We understand your concerns, however please keep in mind that we can’t answer each or your question on the forum.

The community team is reading your requests & concerns every day, and forwards them to the devs team.

Thank you for your understanding.