Believe me, I sympathize, but I’m telling you that your hopes were misguided. Going forward, you now know better than to spend money on a MMO in hopes of improving it. When you buy gems you’re buying access to features that exist here and now. You’re not buying any future features. In fact, the agreement pretty much states that ArenaNet reserves the right to delete all your gems (as well as the content you bought with them) at any time.
I’m aware those hopes were misguided. That’s why I’m not giving them any more money.
And I now know better not to give ArenaNet any more money. Luckily, other developers, on the other hand, do continue to improve their games and add content, and so my money will go towards them in the hopes that they continue to do so. And if those developers stop improving their game, then I will no longer give them money.
There’s a difference between “paying for future features” and “hoping that money and interest spurs them to want to make more features”. Clearly ArenaNet does not want my money, though.
There isn’t anything strict here. Revamping definitions to recast what you view yourself as in the business model doesn’t change why Anet’s policy exists and why it’s a reasonable one. It simply your self-justification for why you think you NEED to know the game’s future developments.
There is no revamping of definitions. An investment, by a completely actual definition, is putting something, be it money, time, effort, or energy, towards something in expectation of a worthwhile result. An investor is one who invests said money, time, effort, or energy.
And no, I don’t think I need to know where the game’s going. I know I do. Do you know my justification for knowing that I need to know where the game’s going? It’s because in my time here, the game has really gone nowhere, except down. There are other games which are going up. If I were to continue to spend money here, I need to know that it’s not just going to waste and that the end-all of content is going to be some lack-luster living story and more skin recolours to spend more money on. If I were to be told “Hey, we’re going to add in a dozen more dungeons,” then I might be tempted. If I were to be told, “Hey, we’re going to put the story back the way it was before we messed it up,” I might be tempted. If I’m not going to be told anything, then I’m not going to be tempted at all.
I don’t have an infinite money cheat code in real life. If I did, then I wouldn’t really need to know what the smartest investment for my money is. I could throw it at all the MMOs ever and watch them fight to the death. But I don’t. So I need to know which games are going to improve and grow and make it worth my time, effort, energy, and money. And at this point, GW2 is even below SW:TOR, and I literally only enjoy that for the amazing story.
Edit: And as the OP says, we don’t need details. We’re not asking for industry secrets. We’re not demanding to know every inch of any new maps that might come out before they’re released. We just want to know that there’s something.