Guild Wars 2

I remember reading somewhere we could get a refund for the changes to town clothes we didn’t like and duplicates of rare limited edition dyes that we had unlocked on multiple characters. I can’t find the post again, I just wanted to know how to get that and when it had to be done by. Anyone know where it was?

I don’t like the way the kahki pants work I don’t want that weird looking shirt as a potion outfit, I wish it worked like the hats and could be a selectable pants skin

The duplicate unlocks for exclusive gem store dyes will be replaced with a re-packaged version of the dye that you can sell. You will automatically receive these replacement dyes in your in-game mail soon. The post said they’d be sent out automatically to qualified players between May 6th and May 12th.

As for refunds on your town clothes, you will need to file a support ticket and request a refund. When filing your ticket be sure to include the full names of all town clothes items you wish to be refunded the gem cost for. There has been no mention of refunds on town clothes due to the changes being time limited…and there should not logically be one either.

Good luck on your refund request being filled quickly, but be patient with their responding to your request; it can take a while sometimes.

If you have issues of not getting their emails after you submit your request, this thread will be of interest to you:
https://forum-en.gw2archive.eu/forum/support/account/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast

-deleted this portion-
Thanks for pointing that part of that post out, Inculpatus cedo.

Sticky, top of page: https://forum-en.gw2archive.eu/forum/game/gw2/Customer-Support-and-the-Feature-Pack/first#post3896529

Do not post about Town Clothes refunds in the ‘Tickets for Review….’ thread, as mentioned in the post above, as the Devs have asked you do not post there for that particular issue. Post any issues about Town Clothes refunds in the thread I linked after waiting the requisite time.