Trading Post orders disappeared, money gone

Trading Post orders disappeared, money gone

in Guild Wars 2 Discussion

Posted by: SicilianDragon.3071

SicilianDragon.3071

placed an order for 6,250 Trick or Treat bags, 4.12s ea. I clicked the orders to go through, and saw my money go too (as youd expect when placing orders)

When I went to check the orders tab, there was only ONE ToT order for 25 bags. The rest were gone, including the option to retrieve the gold.

The rest of the orders are gone, and so is my money.

I lost 257g because of this. Has anyone else had similar things happen? What happens when you report this? Im hoping it just corrects itself and refreshes with my order in tab, but Im sad for now

Trading Post orders disappeared, money gone

in Guild Wars 2 Discussion

Posted by: TJgalon.5012

TJgalon.5012

I seen the trading post lag like this. After a hour or so, i belive either I can see the order or i got the money back, I forget which, but I think this is a problem for a support ticket if you do not see your order or money back soon, as I am sure, they can do thier best to help.

Trading Post orders disappeared, money gone

in Guild Wars 2 Discussion

Posted by: SicilianDragon.3071

SicilianDragon.3071

I made a bug report but cant see where I can make a proper ticket o.O

Trading Post orders disappeared, money gone

in Guild Wars 2 Discussion

Posted by: Kreejaffa.3682

Kreejaffa.3682

If you want to send in a support ticket, go to the top of the screen here, on the forums, and under “Services”, click “Support”.

Good luck. Hope everything turns out alright.

Kreejaffa [Ferguson’s Crossing]
Leader of Looking For Gandalf [LFG]
Worst Commander of Ferguson’s Crossing (Self Proclaimed)

Trading Post orders disappeared, money gone

in Guild Wars 2 Discussion

Posted by: Wanze.8410

Wanze.8410

My bet would be that you started out with a full pick up tab, so you didnt see the bags coming in and ordered them while having the my transactions tab/current transactions open.

Your gold is gone because you placed those bids, the bids filled but arent visible in your pick up tab because its full. If you now switch to your purchase history without leaving the my transactions tab before (either close the tp ui, go to sell items, home or buy items), your history wont update with the filled buy orders as it doesnt operate in real time, it only updates when you enter my transactions.

Tin Foil [HATS]-Hardcore BLTC-PvP Guild
Bloin – Running around, tagging Keeps, getting whack on Scoobie Snacks.

Trading Post orders disappeared, money gone

in Guild Wars 2 Discussion

Posted by: SicilianDragon.3071

SicilianDragon.3071

Pick up tab is empty. I know about the 100 item limit in the pickup tab. The rest go into overflow

Trading Post orders disappeared, money gone

in Guild Wars 2 Discussion

Posted by: Wanze.8410

Wanze.8410

Pick up tab is empty. I know about the 100 item limit in the pickup tab. The rest go into overflow

OK, log out and log back in and see what happens.

You can also create an trading API key and check your purchase history and current buy orders via a website to see if the API picked up your trade somehow and only the trading ui is laggy.
TO do that go to My Account on the top right of this screen, sign in and click API Keys on the left hand side.
Create a new key and check trading post permissions, copy the key.
Go to https://www.gw2bltc.com/en/account?login

and log in using your generated api key.

Once logged in, you might have to “click to load all transactions” then check your history and current listings.

Tin Foil [HATS]-Hardcore BLTC-PvP Guild
Bloin – Running around, tagging Keeps, getting whack on Scoobie Snacks.