Guild Wars 2

I just bought the 75% off digital deluxe version of GW2 in hopes of upgrading my current version. I linked it but I have none of the deluxe items. Did i do something wrong?

you bought a second account you dident upgrade your current one mate

There are new accounts and there are upgrades to old accounts. You bought a new account, not an upgrade.

The upgrades are available in the gemstore while logged onto the game. The new accounts are bought from the forum site or at another store.

Contact support and talk to them if you bought the wrong thing. Do not reverse the charges! Reversing the charges may cause your account to be banned. Go thru support for that.

If you mean you used the ‘Link Accounts’ option in the account management page on the GW2 site that’s for linking a GW*1* account to a GW2 account to unlock the Hall of Monuments rewards.

The only way to upgrade an existing standard account to the Digital Deluxe version is to buy the upgrade in the gem store.

What you’ve bought is an entirely separate second account. If you don’t want that contact Support and see if they can refund you.

Thanks for the responses. Unfortunately, I can’t access the new account either. it wont let me register -=(

But I contacted support. Fingers crossed

so ny.1629:

Thanks for the responses. Unfortunately, I can’t access the new account either. it wont let me register -=(

But I contacted support. Fingers crossed

Yes that’s probably because you want to use your emailadres, which you already used for your 1st account. Accounts are linked to your email and each emailadres can only be used ONCE to register. I would not register it if you seek a refund tho.

See what arenanet tells you then look on from there.

To upgrade accounts that already exist, you need to buy the upgrade through the gemstore for 2000 gems, not through the store on the site.