Guild Wars 2

Anyone else come across this problem? I spent several days getting my account back, only to find the little toerag thief is STILL logged onto my game (in Beijing, China, I checked the IP address) and I’m unable to disconnect the little ****er using the account page as it comes up with ‘this page cannot be found’ and if i try logging in, it comes up with an error message. Disgraceful..

I don’t have the same password for anything. literally each and every thing I use online has a different password. so it’s not the usual ‘linked’ or same password thing. Didn’t even get a notification my password had changed. Went on holiday came back and my IRL mate said I’d been hacked..

hmm did you hire some guy in china to power level for you? might want to bring this up with support asap? or you too afraid because you hire some guy in china to power level you.

I was level 80 before I was hacked. Thanks for the thoughtful response though Tifffaa. It means a lot lol. I’ve already got support dealing with it and if you had read my initial post you.. lovely person you’d have rathered support have already restore my account.

sorry I don’t mean to be soo sarcastic about it, but people usually get hack because that bit of information usually leaked somehow, via computer virus, clicking on bad email etc. but something like that i dont think anyone here in the forum can help you other than support.

dirtyklingon.2918:

they great members of the community will now descend upon this thread to blame you, the victim, for an assortment of crimes, from incompetence to RMT.

A spade is a spade yo. Accounts don’t just randomly get hacked. Do you know how long a dictionary attack takes if they have the email address? Two days of non-stop login attempts. Any of which results in an email authentication.

Brute force methods on strong passwords would take over two centuries.

So this guy was the victim of a sophisticated hacker that targeted him specifically to get both his email and GW2 account information…or he recycled passwords or used RMT. http://en.wikipedia.org/wiki/Occam's_razor

Email authentication is there, security warnings and tips were there, even mobile key authentication is in beta. But a company can’t protect someone from themselves.

All that said…there should still be a remote way to disconnect unauthorized users. There are LAN centers all over the world. It’s not inconceivable someone would accidentally leave the remember information box checked. And that’s just one hypothetical reason to force a DC (I worked in a LAN center in college and people did this CONSTANTLY with WoW and facebook accounts).

I know! I know. Spend $100 bucks to hire a Chinese Mobster to bash up the Chinese Hacker.

Ask him to film it. Keep film for personal enjoyment.

Check your computer for keyloggers?

dirtyklingon.2918:

they great members of the community will now descend upon this thread to blame you, the victim, for an assortment of crimes, from incompetence to RMT.

Looks like you called it…

how do i do that digital?

Cukulen.4271:

and my IRL mate said I’d been hacked..

Clem.. yes.. as on the day before I got back he saw my character was online.. he knew i was away and put two and two together.. IRL mates are people in the real world..? you know them?

Xenesis.6389:

dirtyklingon.2918:

they great members of the community will now descend upon this thread to blame you, the victim, for an assortment of crimes, from incompetence to RMT.

Looks like you called it…

And now you’re going to try to tell me there is no way the guy that just asked how to check their computer for a keylogger didn’t somehow have his account compromised right?

@ the OP. Most keyloggers are classified as Trojans. A virus scan should pick them up easy enough, but some can be dodgy. If you are using Windows, you should start up the computer in safe mode and run a full scan. Unless you have something truly nasty, that will find any issue.

Well.. I’ve managed to get my account back and running which is good news. bad news is I have to wait a day to transfer back to my guilds server and all my gold is gone, plus side I have a few stacks of 250x 1-2s ah items in my inventory which i’ll flog to try and re-imberse myself.. still sucks though esp as arenet dont do anything to compensate those hacked..