Unsatisfied with purchase.

Unsatisfied with purchase.

in Guild Wars 2 Discussion

Posted by: Nithael.5326

Nithael.5326

Q:

I have recentlly purchased the new ceremonial outfit which has been added to the game. I am sincerely disappointed due to the fact that I was really hypped about it and I came to realise to late that the skin itself is an outfit not an armor made out of pieces.. My question is if one of the gamemaster could delete it from my wardrobe account and refund me the gems that I used simply because I am not satisfied with the purchase and I would rather use the gems for a weapon skin or for more bank slots.
Also if someone can tell if what I want is possible.

Thank you in advance for your time, understanding and helpfulness.

Unsatisfied with purchase.

in Guild Wars 2 Discussion

Posted by: Vayne.8563

Vayne.8563

A:

Contact customer support. No one on the forums can do anything. http://support.guildwars2.com

Unsatisfied with purchase.

in Guild Wars 2 Discussion

Posted by: simplesimon.2084

simplesimon.2084

If you hadn’t added it to your wardrobe they might of been able to refund you for the item. Last I heard they didn’t have the tools to remove items from the wardrobe.