Wait time for a ticket to be answered?

Wait time for a ticket to be answered?

in Guild Wars 2 Discussion

Posted by: Tomas.5029

Tomas.5029

Like the title said. I’ve submitted a ticket to the support 2 days ago, and i only got the automatic “your ticket will be reviewed shortly” email so far.
What’s the average wait time for it to be answered?

—Engi main tryhards unite!—

Wait time for a ticket to be answered?

in Guild Wars 2 Discussion

Posted by: VergilDeZaniah.3295

VergilDeZaniah.3295

3 days is the average waiting time, so don’t worry However, if they don’t answer after 3 or 4 days, send another ticket

Guild leader of The Nephilim of Elysium.

Son of Elonia.

Wait time for a ticket to be answered?

in Guild Wars 2 Discussion

Posted by: Karizee.8076

Karizee.8076

Running 24 to 48 hours atm per this thread.

https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2

After 3 days you can follow up by following instruction on that thread. Please note that submitting duplicate tickets slows down the process so don’t do that.