Guild Wars 2

i know that people that only did the last 5 minutes of the event will not understand why everybody that didnt received the items for finishing the event are so upset.

But the ones like me, which did every part of the event, are very, very upset, not only has we attended the first part of the event that failed because of a huge lag that made it impossible to play.
We tried hard to do the follow up parts and some didn’t finish due to bugs.
Saturday event, after building the bridge and killing some more karkas, the NPC just disappeared? Was supposed to happen? Or once again was some bug or lag?
In Sunday once again, was unplayable for lots of people, lag lag lag, but for some was at least playable. With 1 or 2 crashes along the way, but when after so much time invested and 2-5 minutes of killing the big bad karka entire overflows disconnected or due to crashes people didn’t get the loot….

Almost one week passed and if some player just left GW2 because of a bad experience, some like me still want to believe that ANET respect the players that still remain.
We want the items we deserved and played for.
(Yes I read the post about ANET looking for a solution, but no date or solution so far)