Want to refund an unopened GW2 box.

Want to refund an unopened GW2 box.

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Posted by: Oracle Fefe.5078

Oracle Fefe.5078

Well. I have a friend who really wanted the game but couldn’t get a ride until a few days later. I decided to be generous one day and get the game for him from the shop but sadly I could not get in contact with him before he got the game himself.

So now I have an unopened GW2 case. I do not believe that the company will take refunds on downloadable PC games (I tried that before with a RIFT box I didn’t actually need..) so I was wondering on how I could get my 65 bucks back somehow.

Want to refund an unopened GW2 box.

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Posted by: eisberg.2379

eisberg.2379

Soo, the box is opened to where you can see the account cd key? If no, I don’t see why they will not let you return the game.

Want to refund an unopened GW2 box.

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Posted by: Oracle Fefe.5078

Oracle Fefe.5078

Soo, the box is opened to where you can see the account cd key? If no, I don’t see why they will not let you return the game.

It doesn’t come in plastic wrap, only a transparent stickler covering the opening part of the box that can be peeled off and easily reattached to make it look unopened.

Plus, on the gamestop website they state that they do not accept PC download games for refunds.

Want to refund an unopened GW2 box.

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Posted by: Navi.7142

Navi.7142

You could ask Support what to do.
I think at least you are allowed to sell it from private via ebay or similar.

Want to refund an unopened GW2 box.

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Posted by: Oracle Fefe.5078

Oracle Fefe.5078

Sadly, ebay has the games for a greatly reduced price and paying fees would really be a bit of a hassle that I could just use the game myself..
My father plans on taking the game to gamestop tomorrow to see if there is a small chance he could get a refund or some sort of exchange. I do not expect it to happen though.

Want to refund an unopened GW2 box.

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Posted by: eisberg.2379

eisberg.2379

Soo, the box is opened to where you can see the account cd key? If no, I don’t see why they will not let you return the game.

It doesn’t come in plastic wrap, only a transparent stickler covering the opening part of the box that can be peeled off and easily reattached to make it look unopened.

Plus, on the gamestop website they state that they do not accept PC download games for refunds.

If you did not open the box then you can return the game. What they mean by no refunds on pc download games, they mean games you downloaded from Gamestop website, they do not mean boxed games. If you have the receipt and the box is unopened they will take the game back.

Want to refund an unopened GW2 box.

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Posted by: eisberg.2379

eisberg.2379

Sadly, ebay has the games for a greatly reduced price and paying fees would really be a bit of a hassle that I could just use the game myself..
My father plans on taking the game to gamestop tomorrow to see if there is a small chance he could get a refund or some sort of exchange. I do not expect it to happen though.

You will get a full refund, 100% sure of this. If the box is unopened and you have the receipt, they will take it back.

Want to refund an unopened GW2 box.

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Posted by: UnderdogSMO.9428

UnderdogSMO.9428

give it to anouther friend :P

Want to refund an unopened GW2 box.

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Posted by: mulch.2586

mulch.2586

What I’ve heard here in these forums is ArenaNet/NCSoft is uncommonly gracious in permitting refunds, even of accounts that have been activated. Contact support and see what they can do for ya.

Want to refund an unopened GW2 box.

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Posted by: Rhysati.4932

Rhysati.4932

Take it back to gamestop with the receipt and you get your money back. The download games policy is for stuff you download from their store, not stuff that comes in boxes.

Want to refund an unopened GW2 box.

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Posted by: eisberg.2379

eisberg.2379

What I’ve heard here in these forums is ArenaNet/NCSoft is uncommonly gracious in permitting refunds, even of accounts that have been activated. Contact support and see what they can do for ya.

That is if only if the game was bought from Arenanet themselves, not bought from other stores.

Want to refund an unopened GW2 box.

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Posted by: demonwing.5843

demonwing.5843

>Unopened BOX
>No refunds on DOWNLOADED pc games

Stop playing games and start paying attention in English class.

Want to refund an unopened GW2 box.

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Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello everyone.

Oracle Fefe, this kind of refund is something you should check with the shop where you purchased it and not with us since the box is unopened and that key does not belong to anyone, is not used yet and therefore, technically it is nothing our Customer Support can take care about as there is no client using that key. I am sure the shop will allow you a total refund if you arrive there with the box and the receipt.

Thanks to all for your contributions.