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Posted by: Mike O Brien

Mike O Brien

President -- ArenaNet

There’s a bug in today’s release that can cause soulbound items in an inventory bag other than your first bag to become soulbound to a different character on your account. We can fix the bug with no damage done, except we can’t straightforwardly fix it if you’ve moved one of those incorrectly soulbound items into bank storage. We’ll have to work on a solution for characters in that state. To prevent additional players from getting into this state, we’re going to shut down the game servers until we can fix this bug. We apologize for this inconvenience.

Mo

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Posted by: JaddynnStarr.5201

JaddynnStarr.5201

good to know, thnx MO!

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Posted by: ZudetGambeous.9573

ZudetGambeous.9573

Woops… hope you get it fixed soon!

Any word on the new current events? The second NPC never spawned…

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Posted by: wiredrawn.7298

wiredrawn.7298

I’ve suffered tremendous mental anguish over this as I was in mid glide, I humbly ask you remove asuras from the game and mail me some phat lewtz to compensate. Thanks for the update.

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Posted by: Hitch.7295

Hitch.7295

So what should I do?
Go outside for awhile?

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Posted by: Thelgar.7214

Thelgar.7214

I will humbly suggest changing all soulbound items to account bound and eliminating soulbinding as a fix.

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Posted by: Reaper Alim.4176

Reaper Alim.4176

Thank you for the heads up and quick reaction to the problem.

I maybe a troll with class.
But at least I admit it!
PoF guys get ready for PvE joys

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Posted by: Velon.5016

Velon.5016

Right when i was about to have my first pvp match as a necro! Gj though on acting fast!

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Posted by: Berelious.3290

Berelious.3290

Thanks for the heads up!

Corwin Grimjaw: Guardian (80)
Yak’s Bend Server
Crimethink [ct]

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Posted by: ArchaicZeus.5076

ArchaicZeus.5076

Thanks, this is great news! My only request would be sending a server message next time before the emergency shutdown. If you did send one and I missed it, well that’s my fault. But either way, thank you!

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Posted by: Behellagh.1468

Behellagh.1468

So what should I do?
Go outside for awhile?

What’s that bright thing in the sky?

Aaahhh!

Attachments:

We are heroes. This is what we do!

RIP City of Heroes

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Posted by: Ubi.4136

Ubi.4136

I’ve suffered tremendous mental anguish over this as I was in mid glide, I humbly ask you remove asuras from the game and mail me some phat lewtz to compensate. Thanks for the update.

I look forward to your tales of travel as you run across every map in the game to get where you want to go. Removing Asura (and all the tech that they maintain, so every form of fast travel except teleport to friend) would also remove the gates they created and the waypoints they maintain.

Lost in the Maguuma [TC]
Te Nosce [TC]

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Posted by: Khisanth.2948

Khisanth.2948

Hey … that is a nice improvement in communication. Didn’t have to go to Twitter to find out what happened.

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Posted by: droogje.6053

droogje.6053

Good luck fixing it!

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Posted by: Lyp Sao.1375

Lyp Sao.1375

So what should I do?
Go outside for awhile?

what is outside?

Don’t fight the other ants
Fight the queens

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Posted by: Unreleased Fury.1849

Unreleased Fury.1849

Thanks for the fast notice

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Posted by: Iristrismegistus.1293

Iristrismegistus.1293

Thanks for the update, anet!

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Posted by: Endless Soul.5178

Endless Soul.5178

Great, NOW what am I supposed to do on my lunch hour?

~frustrated sigh~

Asura characters: Zerina | Myndee | Rissa | Jaxxi | Feyyt | Bekka | Sixx | Akee | Tylee | Nuumy
| Claara
Your skin will wrinkle and your youth will fade, but your soul is endless.

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Posted by: Fat Disgrace.4275

Fat Disgrace.4275

so like, exotic pieces of armor/weapons ect that are in your bag, originally for toon a but is now for toon b?

Fat Disgrace (banned) Man Flu Survivor – war/The Cabbage -Thief (gunners hold / [TaG])

gw1 – healing signet/frenzy/charge

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Posted by: Nico Cunen.2589

Nico Cunen.2589

Good luck fixing it, and thanks for the information. We can’t do anything about the problem, but it feels much nicer to know than to be left in the dark.

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Posted by: MarMaster.6241

MarMaster.6241

Wait, now I have to do reality 1.0?
I’m not ready for that, please hurry.
Thanks for the heads-up.

Dragonbrand (JQ) [FIRE]bats ~ Trusted member of the Universe
Mar Steadfast G, Silent Intrigue T, Mar Fidget Engi, Mar Fierce W, Silent Awe M
In GW2 since BWE1 ~ ~ ~ Guild leader of Legio Romana [LR], too

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Posted by: foxorion.6025

foxorion.6025

Thank you areanet for such a speedy response on the issue. Hope you fix it soon. goodluck !

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Posted by: Mystic.5934

Mystic.5934

that’s good to know, but can I recommend changing the error message when trying to log in? saying the likely cause is my router’s firewall settings is just silly!

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Posted by: Skynet.7201

Skynet.7201

Thank you for the update! We’ve notified our GW2 FB group (link below).

All are welcome to join and discuss, post screens/builds, advertise/look for guilds, etc. while we wait!

#SoS

(save our soulbounds)

hehe

We created the perfect infiltration machine.
Join 9K+ GW2 players: https://www.facebook.com/groups/GW2Gamers/
All are welcome!

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Posted by: Aduial.8542

Aduial.8542

Oh my gosh! I have kids!!

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Posted by: RainZ.4639

RainZ.4639

Any estimated down time?

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Posted by: Rick the Boss.4562

Rick the Boss.4562

So what should I do?
Go outside for awhile?

what is outside?

I am not sure… I just went downstairs…

Attachments:

Ricky | Vabbi – [FEAR] Officer
Fak Everything And Run

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Posted by: Toontastic.4867

Toontastic.4867

GJ you broke the Internet! Well the best use of it anyways…

Now I’m stuck talking US politics on FB—THANKS!?

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Posted by: Seth Moonshadow.2710

Seth Moonshadow.2710

Welp! Time for a history lesson…* loads Guild Wars 1, logs in and plays *

| Dungeon Adventures | Blackgate | PvE | Lost Precipice | Gilded Hallow | Windswept Haven (soon)
http://www.dungeon-adventures.com

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Posted by: Badby Myself.4759

Badby Myself.4759

You can’t do a rollback to before the patch?

Leader of Legendary Drunken Masters [DUI]
Stormbluff Isle
Badby Myself Commander

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Posted by: AysonCurrax.3254

AysonCurrax.3254

“Gameservers have been suspended temporarily”
Here is hoping the issue will be fixed soon. I still cant wrap my head around how something like this slipped into the live environment, but alas, thats the joy and horror of software-development.
Software-Development is like a box of chocolates. you never know what catches fire first. wait, this has nothing to do with chocolate…

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Posted by: imsoenthused.1634

imsoenthused.1634

I will humbly suggest changing all soulbound items to account bound and eliminating soulbinding as a fix.

So much this. Soulbound items have never been anything but terrible and annoying. It’s a game mechanic that more developers should have the courage to throw away.

All morons hate it when you call them a moron. – J. D. Salinger

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Posted by: Leiloni.7951

Leiloni.7951

I’m glad I’m at work right now hahaha. Sucks for the rest of you. And if it’s not up in 2.5 hours when I’m home, well I went to bad too late last night (got wrapped up in the so not that urgent Herta achievement) so I think there’s a nap in my future anyway.

(edited by Leiloni.7951)

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Posted by: Eiffel.8937

Eiffel.8937

maybe you could drop soulbound and make it account bound instead ?

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Posted by: Tyraell.8903

Tyraell.8903

I only started playing yesterday after a long break

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Posted by: yukhe.6452

yukhe.6452

any idea on when do you think server will be back again?

I Live To Achieve! – GuildWars2 Achievement Hunter.

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Posted by: kazerniel.6391

kazerniel.6391

Thanks for the information!

I guess I won’t be getting Tequatl’s Tail Flail achievement today then xd I hope the servers will come back by TT

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Posted by: Ydeo.8120

Ydeo.8120

Rollback, fix on test then re-deploy…
But well can’t complain there wasn’t much downtime lately.

GL!

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Posted by: Leviticus.5830

Leviticus.5830

Nobody likes downtimes, but I am really grateful for your quick updates and your effort to keep us in the loop. Take your time and good luck fixing the issue. Cheers!

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Posted by: Forcia.7184

Forcia.7184

But that’s not a bug. It’s a feature!

(edited by Forcia.7184)

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Posted by: Nuggi.7861

Nuggi.7861

Just heard on teamspeak:
“I just read someone doing the math, and GW2 have only had 99,997 % downtime since start”
No name mentioned! ;D downtime or uptime, such little difference!

(edited by Moderator)

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Posted by: Drachenjager.7420

Drachenjager.7420

i am severely traumatized. to compensate please send me a playable skritt character and make Taimi and Braham a couple I am sure someone as smart and adventurous as Taimi can figure out the logistics of this with ease lol .

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Posted by: Lyp Sao.1375

Lyp Sao.1375

So what should I do?
Go outside for awhile?

what is outside?

I am not sure… I just went downstairs…

uh, family, family … wait. I can’t remember

Don’t fight the other ants
Fight the queens

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Posted by: EphemeralWallaby.7643

EphemeralWallaby.7643

any idea on when do you think server will be back again?

Probably when Endless Soul gets back from lunch.

~EW

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Posted by: Arbonasty.6953

Arbonasty.6953

Well, I hadn’t planned to go running until later, since it’s freaking hot & all, but apparently A-net wants me to melt(though I concur with the thanks for the info, that’s nice to encounter, I’m thoroughly sick of stealth maintenance from MMO’s)

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Posted by: CowKing.1785

CowKing.1785

Hopefully this fixes my infinite PvP que times

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Posted by: Endless Soul.5178

Endless Soul.5178

any idea on when do you think server will be back again?

Probably when Endless Soul gets back from lunch.

~EW

So about 42 minutes then.

Asura characters: Zerina | Myndee | Rissa | Jaxxi | Feyyt | Bekka | Sixx | Akee | Tylee | Nuumy
| Claara
Your skin will wrinkle and your youth will fade, but your soul is endless.

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Posted by: Randulf.7614

Randulf.7614

Back to watching more Wrestling…I’ve only watched 12 hours this week…

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Posted by: voltaicbore.8012

voltaicbore.8012

lol I was so certain that something went wrong on my end, I didn’t even think to look here until after I submitted a ticket.

I’ve only been in the game a few months, but this is the first time I’ve run into a full-blown stoppage. Kudos to you for that, ANet team! Granted, my previous mmo experience set the bar really low, but I still appreciate the virtually ceaseless uptime I’ve had on this game since I installed it.

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Posted by: Lulleh.6714

Lulleh.6714

Just heard on teamspeak:
“I just read someone doing the math, and GW2 have only had 99,997 % downtime since start”
No name mentioned! ;D downtime or uptime, such little difference!

LOL no you didn’t!