What does "blocked" mean?

What does "blocked" mean?

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Posted by: BergemannGavin.1530

BergemannGavin.1530

So trying to sign in today, and its saying my account is blocked. Does that mean I’m perma banned or what? Its giving me zero details. Please someone give me some answers. Thank you!

What does "blocked" mean?

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Posted by: Kuldebar.1897

Kuldebar.1897

Check e-mail, see if you have any verification notices?

What does "blocked" mean?

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Posted by: BergemannGavin.1530

BergemannGavin.1530

Check e-mail, see if you have any verification notices?

Nothing
Not A Thing
No Details

What does "blocked" mean?

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Posted by: BergemannGavin.1530

BergemannGavin.1530

All It says is unacceptable behavior. I just want to know how long in “blocked” for

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Posted by: JustTrogdor.7892

JustTrogdor.7892

Usually 72 hours for a first offense then longer for any further offenses.

The Burninator

What does "blocked" mean?

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Posted by: BergemannGavin.1530

BergemannGavin.1530

aww alright. thanks.

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Posted by: Kuldebar.1897

Kuldebar.1897

All It says is unacceptable behavior. I just want to know how long in “blocked” for

Ah, so there was a “detail” after all, you had previously stated:

Its giving me zero details.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

What does "blocked" mean?

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Posted by: BergemannGavin.1530

BergemannGavin.1530

What does "blocked" mean?

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Posted by: BergemannGavin.1530

BergemannGavin.1530

Still blocked and never received a message or notification of how long it is. It’s been three days since the ban. This is ridiculous.

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Posted by: Belidos.3704

Belidos.3704

Still blocked and never received a message or notification of how long it is. It’s been three days since the ban. This is ridiculous.

According to the date stamp on the forum it’s been 2 days since you started this thread in which you stated “trying to sign in today”, so I would hazard a guess that it hasn’t been 3 days but only 2 and you have another day left.

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Posted by: Yalora Istairiea.6287

Yalora Istairiea.6287

It probably feels like 4 days but was only posted at 2 days which averages out to…
3 days. Enigma solved

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Posted by: Danikat.8537

Danikat.8537

The ban is for 72 hours, exactly. Even if it’s the 3rd day since you were banned it may not have been a full 3 days yet.

Danielle Aurorel, Dear Dragon We Got Your Cookies [Nom], Desolation (EU).

“Life’s a journey, not a destination.”

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Posted by: Astral Projections.7320

Astral Projections.7320

It probably feels like 4 days but was only posted at 2 days which averages out to…
3 days. Enigma solved

OP might have gotten caught in a Time Warp and 3 days passed for him while it was 2 days for us.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

What did the CS Team say when you submitted your request for information?

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Posted by: Shylark.4951

Shylark.4951

Well most games state Blocked until a date and time… Not sure if that is the same here. But a Ticket to support they can tell just how long and just what the unacceptable behavior Was… Most games also do not like this type of thing discussed on Forums at all…

Life is just a Big Role Playing Adventure…

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

For an official answer, “Blocked” normally means suspended, although in some cases it could mean the account is terminated. In any case, our messaging isn’t very solid right now in relation to suspensions and termination. We used to give more specific information in the message you see when you try to log in. Somehow, just recently, everything reverted to a generic “block” message, which we sure understand is frustrating.

If you contact Customer Support, they can answer your questions. You can submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, which will create a ticket within the support system. If you do not know some of the information requested, leave the field blank. However, there are two drop-down areas that require an answer so be sure to choose from those fields so the ticket is properly submitted. Once you’ve done that, the CS Team should be able to help you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Alga.6498

Alga.6498

For an official answer, “Blocked” normally means suspended, although in some cases it could mean the account is terminated. In any case, our messaging isn’t very solid right now in relation to suspensions and termination. We used to give more specific information in the message you see when you try to log in. Somehow, just recently, everything reverted to a generic “block” message, which we sure understand is frustrating.

If you contact Customer Support, they can answer your questions. You can submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, which will create a ticket within the support system. If you do not know some of the information requested, leave the field blank. However, there are two drop-down areas that require an answer so be sure to choose from those fields so the ticket is properly submitted. Once you’ve done that, the CS Team should be able to help you.

^
What she said.

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