What happened to NC Soft?

What happened to NC Soft?

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Posted by: Chyanne Waters.8719

Chyanne Waters.8719

I have noticed that I used to have an NC Soft master account still have it but it no longer has anything guild wars in it. I had to change my @ncsoft log ins to regular email so I can work with it here in the GW2 system. I also have noticed that when any video showing anything about HoT (not sure how far back it goes) the NC Soft logo which used to appear first is no longer there. It says that Arenanet is a wholly owned subsidiary of NC Soft. Is NC Soft maybe letting Arenanet become its own publisher also?

I liked having the NC Soft Master account it had the ability to prevent anyone from hacking my GW and GW2 accounts. Oh well I guess the cell phone thing will have to do.

Just something I have been curious about if anyone in Arenanet wants to comment on it along with others maybe we can all understand why its happening.

What happened to NC Soft?

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Posted by: Aetrion.8295

Aetrion.8295

Meh, NC Soft is the devil. If they shut down a game they don’t let anyone else buy it so the fans can have a chance to keep playing, they just put it away for good. Never liked that company, and having it associated with GW2 is not really doing anyone who likes this game any favors I think.

What happened to NC Soft?

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Posted by: Just a flesh wound.3589

Just a flesh wound.3589

I think the email thing has to do more with Guild Wars 1 being a game that they don’t care about anymore. They closed down Support and essentially it’s just running along on its own. Closing down the email is just them pulling further away from the game.

Be careful what you ask for
ANet may give it to you.

What happened to NC Soft?

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Posted by: Tirien.1326

Tirien.1326

Meh, NC Soft is the devil. If they shut down a game they don’t let anyone else buy it so the fans can have a chance to keep playing, they just put it away for good. Never liked that company, and having it associated with GW2 is not really doing anyone who likes this game any favors I think.

You are right, Ncsoft isn’t doing anyone any favors, except Arenanet and the possbility of the Guild Wars franchise, and gw turned out great, gw2 turned out great.

I would guess Arenanet has free hands, especially now with how well this game turned out. Well well

What happened to NC Soft?

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Posted by: Healix.5819

Healix.5819

NCSoft accounts haven’t been used by ArenaNet in quite a while and it was never used for GW2. Originally, GW1 had its own system, which was later merged into NCSoft’s and the @ncsoft/plaync account names were introduced. You can keep those old account names if you want, you just won’t be able to receive any email support.

NCSoft’s account system did not make your account any more secure. If anything, it made it less secure since phishing the master account would let you see all the attached accounts. They did offer IP verification though, but it was only for the site. GW2’s account management is far more secure than what NCSoft offered.

As for the recent removal of NCSoft’s logo, only time will tell. Neither side is going to leak any information prior to an official public announcement. I doubt either side would want to split however since ArenaNet is profitable and NCSoft supposedly allows ArenaNet to do basically whatever they want. NCSoft does have a bad rep with some people however due to being Korean, which they assume GW2 is a Korean grinder. WildStar is also going F2P, which people will see as a failure. Perhaps ArenaNet is temporarily distancing themselves so that HoT isn’t dragged down by that.

They closed down Support and essentially it’s just running along on its own.

GW1 support was merged into GW2. They’re simply no longer dedicated to GW1.

What happened to NC Soft?

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Posted by: Just a flesh wound.3589

Just a flesh wound.3589

NCSoft accounts haven’t been used by ArenaNet in quite a while and it was never used for GW2. Originally, GW1 had its own system, which was later merged into NCSoft’s and the @ncsoft/plaync account names were introduced. You can keep those old account names if you want, you just won’t be able to receive any email support.

NCSoft’s account system did not make your account any more secure. If anything, it made it less secure since phishing the master account would let you see all the attached accounts. They did offer IP verification though, but it was only for the site. GW2’s account management is far more secure than what NCSoft offered.

As for the recent removal of NCSoft’s logo, only time will tell. Neither side is going to leak any information prior to an official public announcement. I doubt either side would want to split however since ArenaNet is profitable and NCSoft supposedly allows ArenaNet to do basically whatever they want. NCSoft does have a bad rep with some people however due to being Korean, which they assume GW2 is a Korean grinder. WildStar is also going F2P, which people will see as a failure. Perhaps ArenaNet is temporarily distancing themselves so that HoT isn’t dragged down by that.

They closed down Support and essentially it’s just running along on its own.

GW1 support was merged into GW2. They’re simply no longer dedicated to GW1.

Ok. To rephrase, when something vital to the game’s support breaks they won’t spend the time or money to repair it and Support will no longer offer that service.

http://wiki.guildwars.com/wiki/Account#Restoring_a_compromised_account
“Since mid 2012, the Guild Wars Account Restoration Tool is no longer functional, so account restoration is unavailable. At first we believed that the tool could be repaired, but at this point we know that it would require a programmer to completely rebuild it from the ground up and that it would take many weeks of programmer time. At this point, we do not have plans to rebuild the tool”.

to:dr
In other words, if your account is hacked and stripped, there is no longer anything Support can do as fixing account restoration costs money.

Be careful what you ask for
ANet may give it to you.

(edited by Just a flesh wound.3589)

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

There is minimal support offered for Guild Wars accounts. Access and exploits taken care of is all that is offered any longer. No bug fixing, replacing of lost items/characters, etc. Nothing but access support and major exploits.

As noted above, Guild Wars 2 was never associated with NCSoft Master Accounts. Or any NCSoft support.