Guild Wars 2

So, I already own the game. It is linked to my e-mail. So why do you spam me with sales?

I can think of 2 reasons.

1) I might be interested in a 2nd accound. Well, this is true. I had 3 accounts in GW, why not having more than 1 in GW2? I will tell you why: almost everything is bound. Either character bound or account bound. So for what reason would I keep multiples of things? And why would I want to claim multiple rewards? No point on having multiple accounts in a game where every kittening thing is bound.

2) Tell my friends that GW2 is cheaper. Well, all I can think about this is – LOL – why on hell would I bring more friends to this game? I brought more than 20 friends to GW2. Almost 30 – I can remember of 28. NONE of them plays anymore. Why? Because of the high number of unfixed bugs, the crappiest customer support on Earth and the lack of content (nothing else than grind after 1 month – while I dont mind grinding, they do).

So lets be serious. Either you stop spamming me with sales and send me only e-mails regarding ingame stuff (which I will gladly read) or you give me reasons to buy a 2nd account or bring more friends. Meanwhile, Ill bring the rest of them to TSW. 9 of the 28 already bought TSW. The other 19? Well, those are still kitten at me because of GW2 and are waiting for the reaction of the other 9, which has been fabulous so far. Can you imagine a game where you have a GM answering you in less than 5 minutes in game after you open a ticket? A game where the customer support ANSWERS your e-mails instead of copying/pasting stuff – and hold your chairs: after actually READING them? A game where game staff answers forum posts instead of deleting/ignoring and CARE about feedback? I doubt you can.

So, plz, stop spamming me with sales since I already have the game. Send me only e-mails about game events or maybe even cash store items if you want more of my money, but not game sales. At least until you make it worth having a second account.

They are spamming you with sales because a good chunk of the people that purchased this game have stopped playing, they want them to come back and buy gems.

Your friends that stopped playing are probably getting similar emails. Surprises me though they don’t have a way to check if the account associated with the email address is still active.

Now before you white knights get all angry going “PROOF PEOPLE LEFT GAME?!” it’s normal for significant portions of the playerbase to put a game down shortly after purchasing it, I’m not arguing whether or not its a majority.

I guess they just hate you because of this attitude. I never receive mails for GW2 sales. You’re right about bringing friends tho, brought around 10 myself and they’re not playing anymore either though they say that’s because of study. Well anyway, isn’t there a ‘’stop sending me e-mails’’ button somewhere below the email?

I don’t get spammed at all. o_0 On a side note though, as someone who has worked in the tech support field. Specifically for Apple, you will not get a lot of cooperation from them with an attitude like that.

I have never received sales mails by Anet.
The one Time I filed a support ticket I got a mail from them within 3 hours to say that the issue had been fixed.
Experiences differ I guess

phlemhacker.1372:

I don’t get spammed at all. o_0 On a side note though, as someone who has worked in the tech support field. Specifically for Apple, you will not get a lot of cooperation from them with an attitude like that.

I will not get cooperation from them. Period. With or without any kind of attitude.

Hit the unsubscribe button and stop whining. ;/

Morrigan.2809:

I have never received sales mails by Anet.
The one Time I filed a support ticket I got a mail from them within 3 hours to say that the issue had been fixed.
Experiences differ I guess

1st support ticked I submited was concerning cash store. I wanted to BUY stuff – character slots more specifically. They took 2 days to anwer. And the answer was a pasted messaged that didnt even address my question with a kitten load of random info. Then they took a few more days to answer again – another useless pasted e-mail. After 12 days, they still werent able to answer my question – or even to read it – and sent me ANOTHER pasted message that AGAIN didnt address my question. At that moment, I gave up. And since launch, Im still waiting for a cusromer support experience that has an acceptable answer time and solves the problem. I had a couple that solved the problem, but both of them took way more than they should.

Doggie.3184:

Hit the unsubscribe button and stop whining. ;/

“So lets be serious. Either you stop spamming me with sales and send me only e-mails regarding ingame stuff (which I will gladly read)”

Did you read this part or only read the title and decided to make an Anet ball licking post?