When will verbal abuse be punished?

When will verbal abuse be punished?

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Posted by: Kolisch.4691

Kolisch.4691

I get this A LOT no matter which account I play. I can’t just block everyone… I have many times more people on my blocklist than on my friendslist. I hardly play GW2 much because of how I am

1) being stalked
2) verbally abused
3) druid is bad (ok not related).

But please, more ways to deal with this… we can’t even change our account names just for this reason…

[redacted]

Why do I have to go play another game/chat platform just to talk to my friends and other decent people?

HoT = Grind Wars 2
HoT = WvW players forced to PVE

(edited by Moderator)

When will verbal abuse be punished?

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Posted by: Serophous.9085

Serophous.9085

One, putting names up in a screen shot is naming and shaming. a general no no.
Two, report, block, move on.
Also, replying to them only has them talking more to you.

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Posted by: Bellatrixa.3546

Bellatrixa.3546

Verbal abuse is mostly subjective but a lot of games have a stricter policy on homophobic slurs. A friend and I were banned for 3 days in GW1 for finally letting rip on someone who was constantly trying to cause drama with our guild. I’m guessing her whole team reported us in PvP. Neither my friend or I said anything remotely bigotted. As for what you’ve had said to you in those screenies, I don’t see how there wouldn’t be a ban for that exchange. Mind you, I don’t have access to the whole log like GMs do (not saying you’re lying/exaggerating, just trying to be objective).

“Even if we find a way to save the world from the
dragons, I sometimes wonder if we’ll ever find a way to save us from ourselves.”

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Posted by: Just a flesh wound.3589

Just a flesh wound.3589

Gaile Gray Source
ArenaNet Forum Communications Team Lead
Each case of reported “stalking” or harassment is reviewed by our Customer Support team individually and with care. Here are some steps you could take:
Block the player on your Friends List
Play in Invisible Mode
Try reaching out to the person’s guild leader if you feel that the person would be receptive to helping you
File an in-game report
Submit a support ticket (see below for details)
If the harassment extends to real life (at your home, place of business, via telephone, etc.), contact your local law enforcement agency
Now, there are occasions when claims of “harassment” run in both directions. I am not making a judgment about any situations mention here, but sometimes chat records show a back-and-forth bickering or attacking that does not allow an easy solution. This means an agent confirms an in-game report but also notes that the alleged victim also was in breach of the UA or the RoC. If there’s evidence of what we call “mutual antagonism” then it gets trickier and a resolution isn’t as simple to reach.
If someone is overtly harassing a player, the team may well be able to help with the situation if that player wishes to file a support ticket. (We cannot accept a ticket on behalf of a third party — the person involved should reach out to CS.) When doing so, please provide your character name, the offending player’s character or display name, and a very precise time, time zone, and date. Screenshots are not necessary if you can provide those details, at which time an agent will look up the incident and see what took place.
Bottom line: if you’re being harassed, do not react. Do not have your friends react. Don’t post about it on a forum or make a public issue of it. Do not start a flame war or fire a bunch of verbal mortar shots back in the direction of the person who initiated the attacks. Simply submit an in-game report or, if necessary, a ticket.
If you have submitted a ticket and the team has not reacted, then you need to continue your private discussion with a CS agent, as we would not discuss particulars here on the forums.

Be careful what you ask for
ANet may give it to you.

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Posted by: MiniEquine.6014

MiniEquine.6014

You can indeed just block everyone who does this. Once an account is blocked you never have to worry about them again unless you unblock them. The key is to IMMEDIATELY block them without responding if they start to harass you. If they start telling their friends to message you just keep right-clicking and blocking. Don’t give them any satisfaction by responding because you are playing right into their trap. My blood pressure has dropped significantly after adopting this approach because I really could not care less what random internet troll thinks about me and no amount of me responding will ever make them apologize.

If you are consistently getting this though are you sure you are not instigating somehow? I’m not making any assumptions, but you know the saying, “If everyone you meet is a [insert expletive], then you might be the [expletive]”. If you are not instigating, then I would recommend preemptively blocking people who you think may get super salty at you. I block trolls in PvP all the time before they say a word to me because they don’t deserve to even be able to send me a message.

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Posted by: ZeftheWicked.3076

ZeftheWicked.3076

Long story short – when they’re fine with having 200 men playerbase for pvp. Sorry but people getting kittened off (especially in league) is more the norm then rare occurance. They would have to “put in jail” a huuuuge chunk of pvp community…

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Posted by: Morfedel.4165

Morfedel.4165

I get this A LOT no matter which account I play. I can’t just block everyone… I have many times more people on my blocklist than on my friendslist. I hardly play GW2 much because of how I am

1) being stalked
2) verbally abused
3) druid is bad (ok not related).

But please, more ways to deal with this… we can’t even change our account names just for this reason…

[redacted]

Why do I have to go play another game/chat platform just to talk to my friends and other decent people?

A) you can still keep blocking. Block and move on. No big deal.

B) I notice that you whited out all your responses. I find that interesting.

(edited by Moderator)

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Posted by: Kolisch.4691

Kolisch.4691

I get this A LOT no matter which account I play. I can’t just block everyone… I have many times more people on my blocklist than on my friendslist. I hardly play GW2 much because of how I am

1) being stalked
2) verbally abused
3) druid is bad (ok not related).

But please, more ways to deal with this… we can’t even change our account names just for this reason…

[redacted]

Why do I have to go play another game/chat platform just to talk to my friends and other decent people?

A) you can still keep blocking. Block and move on. No big deal.

B) I notice that you whited out all your responses. I find that interesting.

the whited out is the save prompt disclosing my folder name (my real name). I should have just blanked out the name of the folder i guess.

HoT = Grind Wars 2
HoT = WvW players forced to PVE

(edited by Moderator)

When will verbal abuse be punished?

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Posted by: Morfedel.4165

Morfedel.4165

I get this A LOT no matter which account I play. I can’t just block everyone… I have many times more people on my blocklist than on my friendslist. I hardly play GW2 much because of how I am

1) being stalked
2) verbally abused
3) druid is bad (ok not related).

But please, more ways to deal with this… we can’t even change our account names just for this reason…

http://imgur.com/a/z5EHh

Why do I have to go play another game/chat platform just to talk to my friends and other decent people?

A) you can still keep blocking. Block and move on. No big deal.

B) I notice that you whited out all your responses. I find that interesting.

the whited out is the save prompt disclosing my folder name (my real name). I should have just blanked out the name of the folder i guess.

ok, fair enough. Still, blocking is very effective. You can also report. Beyond that, I don’t really see the need for other tools.

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Posted by: Godmoney.2048

Godmoney.2048

LOL you’re having a back and forth with somebody trolling eachother and this is Anet or Gw2 fault?

I love how you talk with that troll about being a adult yet you can’t just block someone like a adult.

Grow up.

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Posted by: Rikishi.7285

Rikishi.7285

So you:

1. Fall for bait
2. Feed the troll
3. “I come back from board meetings not to talk to punks”

Yeah, I have no sympathy for you, sorry. Use the block feature next time.

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Posted by: Emiko.3217

Emiko.3217

Unfortunately trolling is a way a lot of people get their jollies online. Right click and block. Even if a troll isn’t directing their comments at you.

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Posted by: penelopehannibal.8947

penelopehannibal.8947

Verbal abuse does get looked into – I’ve seen people coming back from a three day suspension, complaining in map chat about their punishment not being ‘fair’ and that they’ve had their ‘Human right to freedom of speech’ violated.

In most cases, if you’ve personally reported someone for verbal abuse via the in-game system, just like reporting bugs you won’t hear of an outcome.

But as others said, don’t just report – but block violators too. The quotation from Just a flesh wound is spot on.

Blood & Merlot [Wine]

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Posted by: Liquicity.3621

Liquicity.3621

In given screenshots. all i saw was a child bickering with someone who doesn’t know how to not feed the trolls.

Responding just makes it worse. Sorry but this is the internet. People say things intentionally. L2internet imo.

Or is this some Anita @ UN cry?

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Posted by: pdavis.8031

pdavis.8031

Or is this some Anita @ UN cry?

This made me happy Thank you

“You know what the chain of command is?
It’s the chain I beat you with until you
recognize my command!”

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Posted by: dodgerrule.8739

dodgerrule.8739

Just ignore the abuse.

We rangers have been getting it since launch.
Report and ignore them

Dodger Rule Ranger – Fort Aspenwood