anet's lack of transparency

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Posted by: ipan.4356

ipan.4356

Anet has nothing to say because they have nothing!

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Posted by: Lobo Dela Noche.5127

Lobo Dela Noche.5127

I’m sure 90% of the people would be for the most part happy if we got a new race and a new class added, more weapons and I’m not talking about skins, more dungeons, more than 1 new map per year, more world bosses and events, more DEs, I can go on and on. The amount of this delivered is little or nothing. People have asked for all sorts of things for WvW and we got 2 things that no one asked for. The removal of quagan island for some stupid spvp crap that nobody does and a new map that has actually nothing to do with WvW and is all about zerg farming events. Yes I know EotM gets a lot of play but that’s because how lucrative the rewards are compared to everything else in the game. If they buffed the rewards in the other WvW maps to match EotM there would be a huge decline in EotM. Maybe if they actually worked on stuff that was asked for by anyone then they could start pleasing people.

There are tons of great ideas in these forums that players have asked for. Sure some are bad ideas but if the decision makers actually played the game a lot of those horribly bad ideas would be obvious.

Your previous argument was that most of the content/“stuff” coming out was crap and people complained about it. Everything else you said about not delivering new content is a different argument entirely. My point was that with so many different types of players, there will be criticism across a wide spectrum but probably not for the reasons you are citing. We (as in you, me and others) definitely don’t show this unanimous dislike of everything that has been coming out. There have been a lot of suggestions on how they can improve what has been delivered and evidence that they are acting on it (permanent living story content anyone?). I mean, any implementation of content can be better. I’m pretty sure that anything you or I can come up with can be improved on as well.

Finally, what you see as not delivering what people ask for, to me, usually appears to be some sort of compromise. It stands to reason that not everything asked for can be implemented as requested. Concessions have to be made in some cases. I’m not so sure the best idea is to let players decide what those concessions are by popular vote either. Forum suggestions, particularly on contentious issues, are often played out as power struggles between different interest groups who are only really looking out for themselves. Some people handle not getting what they want better than others. And yeah, they’ll let people know when they don’t get it.

My point about the crap is that out of the last 2 feature patches they have released 3 things in my opinion that are good(trait respect button, wardrobe, and level up rewards) and the rest is crap. Out of the everything else released since launch it was either temporary, gemstore, straight out crap, or just too little. If they would stop working on crap they could probably turn that too little in to something more acceptable. If the crap they released was a dungeon that sucked but was not temporary it wouldn’t be so bad as at least something new was added. But a lot of the crap is reworking existing stuff so there is not any gain in content its just a change.

No one asked for the new trait system, NPE, or the capture points in the borderlands. So they are taking a chance on whether or not it will please people. Adding more weapons, skills, classes, races, guild halls, maps/continents, dungeons, DEs, and world bosses is guaranteed to please people. Sure not everyone will be happy with every single thing but the majority would be. All they need to do is go down this check list and stop fixing the things that aren’t broken and it will make huge changes in the communities view of this game.

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Posted by: Roybe.5896

Roybe.5896

I am generally unhappy with most of the changes that have been made to this game as it is slowly moving it closer to a ‘cookie cutter’ MMO, something I do not want to play. However, you guys go on trying to remake the game into something else, someday you will have what you want, another vanilla MMO without any way to discern itself from others out there.

You hate perma content and love time gated, temp content that punishes a person for not playing but then say you rue the day that GW2 will become another “vanilla MMO”? You do realize that “vanilla MMO’s” revolve around gear/stat treadmills that punish a person for not playing right? You can’t take time off in a typical mmo. That’s time lost that could have been spent grinding best in stats, and if you wait long enough, you may have an entire new level of gear to ascend to making your life even more miserable because no one will be left to grind your current gear tier.

I feel like you decided to just sling “vanilla MMO” as some sort of platitude derogatory term rather than even think about what you were describing…

Glad you called me out on all this let’s see if i can explain myself and clarify.

“You hate perma content and love time gated, temp content that punishes a person for not playing but then say you rue the day that GW2 will become another “vanilla MMO”? You do realize that “vanilla MMO’s” revolve around gear/stat treadmills that punish a person for not playing right? You can’t take time off in a typical mmo. That’s time lost that could have been spent grinding best in stats, and if you wait long enough, you may have an entire new level of gear to ascend to making your life even more miserable because no one will be left to grind your current gear tier."

I do not ‘hate’. I become disappointed. I become disillusioned. If you got ‘hate’ out of that post, I apologize. When this game came out it was obviously stated that temporary content was going to be the norm. One and done events were expected by everyone. This sounded fantastic on paper. And would have been, with just one ‘simple’ implementation…that there would be an in game system of NPC’s that would have, in RP format, or newspaper headlines, etc. explained the situation as it currently stood. Walking around LA after the Karka attack, the NPC’s should have been abuzz with the news of what happened. This did not happen and left people in the dark. This was unfortunate. It also made some people upset, yourself obviously one of them. I was disappointed myself. I had missed, and continued to miss important things in the world. I had to [gasp] interact with RL people to find out what was happening. Interesting outcome to the way I thought the game was going to work. I could accept this outcome as it did help to increase player interaction. So I accepted the devs, and understood this was going to be the way the game worked.

I did not scream for massive changes of permanent content because I LIKE this idea. Hardcore is a choice. It is demanding. This demanded a visit to the game to play the content. It did not demand highly repetitive, boring play, with very serious minded people that treat the game as equivalent to the air they breath, demanding higher and higher levels of efficiency to fight over some crumb of gear that gated their regular in game experience. All you needed to do was log in and play regularly. Not to much of a demand if you are enjoying the game. Yes, not everyone could do this. That is why failing to inform those players of the changes through the use of in game means was a poor choice. Apparently, it was easier to amke this content permanent than do this. So we have what we have.

Just so you know, I have finished hardly any of the impermanent content that has been put out for the game. I was working 45+ hour/week. I was not upset about this fact. I knew it was going to happen. I have taken a few weeks off here and there and understood I would miss things. Would I have enjoyed the content? Certainly. Do I enjoy the freedom to play the content in my own time now? Yes. However, I am disappointed that the game continues to change from what it was supposed to be to what ‘everyone wants’. It is not ’everyone’s opinions’ that continue to drive changes. It is the loudest voices that do. Obviously, my voice (and others like mine) aren’t loud enough.

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Posted by: Korossive.7085

Korossive.7085

Just so you know, I have finished hardly any of the impermanent content that has been put out for the game. I was working 45+ hour/week. I was not upset about this fact. I knew it was going to happen. I have taken a few weeks off here and there and understood I would miss things. Would I have enjoyed the content? Certainly. Do I enjoy the freedom to play the content in my own time now? Yes. However, I am disappointed that the game continues to change from what it was supposed to be to what ‘everyone wants’. It is not ’everyone’s opinions’ that continue to drive changes. It is the loudest voices that do. Obviously, my voice (and others like mine) aren’t loud enough.

Neither is anyone’s apparently. As someone said on Reddit, its like there’s a will to flush out the fun. Content is rehashed, detracted, and made temporary. Fun aspects such as SAB have left us and now dangled infront of those asking to “return one day”. I just don’t get this company sometimes.
… this game was so much fun at 2012 its now a shame.

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Posted by: Stramatus.5219

Stramatus.5219

Frankly this is where I am at with my thinking.

- GW2 ANET just isn’t my beloved GW1 ANET.

- GW2 2 years in is still at best a game that is being experimented with and is still missing massive amounts of content that should have been in place day 1. It is not really advancing in actual content/world/story at a rate that it should have been at 2 years in.

- Although I believe ANET has a long term multi-year plan with the game, they were/are so busy trying to re-invent the wheel of things they didn’t really need to re-invent and as such is constantly experimenting with everything they do release and how they release it.

- Living Story is still the grand experiment of content delivery and despite the remarkably good improvement in story/lore content of season 2 over the temporary, shallow, zerg-fest abomination that was living “story” season 1, the delivery of said content is still atrocious. I am absolutely perplexed at the very anti-climatic, all the steam in the story is now gone over 2 month break between episodes. And frankly this isn’t season 1, why not release the season as a small expansion pack?

- Because of their grandiose plans and ideas (for good or for worse) for the game, they have spread themselves out so thin that we don’t have things like the next SAB, an updated Halloween from last year, a level of new world, story content that would be consistent with what a 2 year old game should have.

Why is there no transparency? Because ANET still does not know how they are going to do things in the future. Its all still a grand experiment of coming up with new ways of doing things as well as negatively re-inventing the wheel of things that didn’t need it. Meanwhile, the playerbase, myself (a GW2 and GW1 veteran from 2005) included is become increasingly jaded and increasingly tired of playing a game that went live 2 years ago but might as well still be in beta.

Sir Helvidius | Sir Beregond | Proud Ascalonian Humans
“Remember The Searing. We never forget, and never forgive.” – Family Motto

(edited by Stramatus.5219)

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Posted by: Valandil Dragonhart.2371

Valandil Dragonhart.2371

https://forum-en.gw2archive.eu/forum/game/gw2/Lets-talk-about-the-new-Gem-conversion

Gaile, another clear example of non-transparency. Again, the policy is making the gaming experience more toxic than ever because you’re (Anet) not allowed to discuss stuff in progress. We are force-fed this, then adjustments have to be made because of the forum-goer’s policy of “torch and pitchfork” to anything not agreed upon and not communicated with, to us.

It’s A-grade damage control, and it doesn’t have to be that way.

This is more than just a general backlash; there is merit in a lot of the complaints. We weren’t told of anything going on with the gemstore interface, nor the increment of currency being non-adjustable (I know the team is onto this now), nor the removal of the graph, etc.

A lot of stuff just wasn’t called for. And why? Why is it so necessary to change a lot of the game’s gemstore interface? It’s not because of new players, that much has been answered already (in the linked thread). And again, the new players (and NPE) are the butt of jokes in the forum, because of the confusion factor.

Gaile, mark my words, you’re going to lose a lot more people (and the lifeblood of gem sales in the game) by adjusting something that wasn’t necessary and completely taking the rug out from under your established playerbase’s feet. The playerbase that had no problem navigating the old gemstore interface at all. Us older players (veterans) adapted to the game — why can’t newer ones?

Again, it’s another clear example of the lack of transparency we have.

The old-school Arrow-Key warrior.
“Obtaining a legendary should be done through legendary feats…
Not luck and credit cards.”

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Posted by: Korossive.7085

Korossive.7085

https://forum-en.gw2archive.eu/forum/game/gw2/Lets-talk-about-the-new-Gem-conversion

Gaile, another clear example of non-transparency. Again, the policy is making the gaming experience more toxic than ever because you’re (Anet) not allowed to discuss stuff in progress. We are force-fed this, …

It’s A-grade damage control, and it doesn’t have to be that way.

Completely agree. I tried to write to her with no reply at all (many others tried as well) :-/

P.S. I get this feeling this thread is being down-moved onto page 3 where I found it, despite recent posting… I hope my reply wont be deleted because I wrote this…

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Posted by: wwwes.1398

wwwes.1398

YES YES YES to the above. This happens almost every other patch now! Some change that either isn’t considered worth mentioning or is considered to be “controversial” gets implemented, totally disrupts part of the game, and causes crazy overreaction because it’s like the billionth time that has happened.

Imagine a world where we knew about this need ahead of time and we saw a screenshot. Someone says, “the gem starting amount should be lower because blah blah” and it starts out at 100gems instead of 400gems. In that world, this patch went out and we’re all happy and talking about the better drop rates for candy corn, the awesome new time lord outfit (that’s what I call it), and speculating about the upcoming patch. A few people whine about not being able to get 50 gems and the community mostly shrugs.

Take us to that world. I want to go to there.

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Posted by: Indie.4129

Indie.4129

https://forum-en.gw2archive.eu/forum/game/gw2/Lets-talk-about-the-new-Gem-conversion

Gaile, another clear example of non-transparency. Again, the policy is making the gaming experience more toxic than ever because you’re (Anet) not allowed to discuss stuff in progress. We are force-fed this, then adjustments have to be made because of the forum-goer’s policy of “torch and pitchfork” to anything not agreed upon and not communicated with, to us.

It’s A-grade damage control, and it doesn’t have to be that way.

This is more than just a general backlash; there is merit in a lot of the complaints. We weren’t told of anything going on with the gemstore interface, nor the increment of currency being non-adjustable (I know the team is onto this now), nor the removal of the graph, etc.

A lot of stuff just wasn’t called for. And why? Why is it so necessary to change a lot of the game’s gemstore interface? It’s not because of new players, that much has been answered already (in the linked thread). And again, the new players (and NPE) are the butt of jokes in the forum, because of the confusion factor.

Gaile, mark my words, you’re going to lose a lot more people (and the lifeblood of gem sales in the game) by adjusting something that wasn’t necessary and completely taking the rug out from under your established playerbase’s feet. The playerbase that had no problem navigating the old gemstore interface at all. Us older players (veterans) adapted to the game — why can’t newer ones?

Again, it’s another clear example of the lack of transparency we have.

This. You didn’t have to ask, “hey we want to do this, what do you guys think?” The transparency would be “hey we think the gem store is confusing to new players and are looking into ways to simplify it.” You wouldn’t have to give details but at least you would get feedback instead of assuming the people trying to maximize profit know best, because that’s how the game has felt lately.

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Posted by: rapthorne.7345

rapthorne.7345

I, too, found that change rather unusual.

I feel changes to important features such as gem conversion (which I imagine is used by a large number of customers) should be announced in advance to gather feedback, rather than be a purely internal decision.

Resident smug Englishman on the NA servers, just because.

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Posted by: tigirius.9014

tigirius.9014

Look CIG (Star Citizen) if you want an example of a company ought to communicate with it’s players.

Well that’s because it’s also a continuing sales pitch. I don’t think a week goes by without another “Star Citizen has now raised +1 million more” announcement. More hype equals more donors.

And GW2 doesn’t need money?

CIG communicates regularly because they are crowd funded. In a sense all games are crowd funded — the difference is when.

ANet really isn’t running the show imho — NCSoft is. That’s why I think we’re in this boat. If ANet was the ANet of the GW1 era, you’d see a different product at this point.

I’m not sure I understand this line of thought. NCSoft owned ArenaNet during Guild Wars (One) as well. No changes as far as ownership goes. Why are they ‘running the show’ now, and were not then?

That’s because back during GW, NCSOFT wasn’t controlled by F2P giant Nexon who are secretly controlled by The Gnomes of Zurich.

Why is it when perfectly valid ownership rights for shareholders are brought up as a problem for any and all AAA titles that it somehow becomes a conspiracy theory that shareholders don’t take over the creative process by putting pressure on developers? I don’t work in the field and even I know this happens, seriously you can stop with idiotic statements about how it’s a theory, it’s called business.

I bet people like him are advocates for the Archeage travesty where Trion changed their direction entirely not just in AA mind you but also in Defiance.

The evidence that business rather than fun is being persued in the design of a game should convince anyone that something is wrong with the development of a game and it’s definitely not coincidence that this occurs when a new set of shareholders come into the picture by owning the largest shares. Duh.

Balance Team: Please Fix Mine Toolbelt Positioning!

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Posted by: Astral Projections.7320

Astral Projections.7320

They say they hear us.
They say they want better communication.

But

They say they can’t talk about what is in progress.
They bring out poorly thought out new systems.

{Like the traits acquisition (where traits that become available are located in areas way above their level and unreachable to new players), the Commander tags (did they completely misunderstand the discussions about this?) and the new gem/gold purchases. (ANet, metrics are not the sole basis to make decisions!)}.

If they brought out these ideas when they are still in progress and asked for critiques, people could tell them the problems with them. If game designers can’t see what players consider obvious problems then they really need to be asking us.

ANet, you can bring out and discuss new ideas in progress. It’s not illegal or immoral for you to do so. It’s current company policy which can, and should, be changed.

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Posted by: Jaken.6801

Jaken.6801

It would be nice to talk about things after they are implemented.

Like simply explaining us why they have changed things.

Sure, waiting for feedback is nice, but seriously. Instead of letting us wiggle around in our confusion, just step up and tell us what the intention was… everytime and not when you feel like it or the backlash is really big.

Even small sparks can turn into a fire.

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Posted by: Korossive.7085

Korossive.7085

The gems-fiasco should be corrected, now after 38 pages of forums pleas.

Regarding ArenaNet communication … no answer ever came.

Gaile, have you read this by chance?

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Posted by: lordkrall.7241

lordkrall.7241

The gems-fiasco should be corrected, now after 38 pages of forums pleas.

Regarding ArenaNet communication … no answer ever came.

Gaile, have you read this by chance?

You are aware that they have already replied and said that they will make changes based on the feedback, right?

Krall Bloodsword – Mesmer
Krall Peterson – Warrior
Piken Square

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Posted by: Korossive.7085

Korossive.7085

The gems-fiasco should be corrected, now after 38 pages of forums pleas.

Regarding ArenaNet communication … no answer ever came.

Gaile, have you read this by chance?

You are aware that they have already replied and said that they will make changes based on the feedback, right?

Exactly right: Break-first-ask-questions-last.

How did sharing-dev-attitude at launch derail to this shame.

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Posted by: wwwes.1398

wwwes.1398

Well, the negativity surrounding changes doesn’t help, neither does the negativity about things they just haven’t had the time or ability to change. Nor does the way that a lot of people accuse every single change they make of being towards trying to “trick” players into buying gems.

But the transparency simply has to be there. It doesn’t have to be to the entire community, could just be to a trusted source with a lot of knowledge of how things in the game work and would know what changes would raise red flags from people who spend all their time with the game as a player.

I hope that they realize the fires that come from this sort of thing can easily get out of control. This was an easy one because they are able to change things back. But man, the NPE changes consumed an entire week or two of discussion and made the devs work overtime. And it can easily keep getting worse. They simply have to start preemptively dealing with this stuff. That’s not an opinion, it’s a factual statement, the atmosphere will just get too corrosive to survive.

(edited by wwwes.1398)

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Posted by: Mr Snotty Pants.3980

Mr Snotty Pants.3980

At a minimum, they should provide feedback on the threads that just don’t die: Traits, Greatest Fear. Clearly there is ongoing concern here.

What good is communication is you won’t provide it where folks want it the most?

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Posted by: Gibson.4036

Gibson.4036

Well, the negativity surrounding changes doesn’t help, neither does the negativity about things they just haven’t had the time or ability to change.

Yes. The problem is we can’t tell if “We’ll look into it” means “We’re actively working on it but it will take some time”, “We know it’s a problem but it’s a low priority and may never get addressed,” or “We’re going to change it but in ways that you can’t even imagine and will most likely make the players bewildered and wish it had just been left alone.”

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Posted by: tigirius.9014

tigirius.9014

Well, the negativity surrounding changes doesn’t help, neither does the negativity about things they just haven’t had the time or ability to change.

Yes. The problem is we can’t tell if “We’ll look into it” means “We’re actively working on it but it will take some time”, “We know it’s a problem but it’s a low priority and may never get addressed,” or “We’re going to change it but in ways that you can’t even imagine and will most likely make the players bewildered and wish it had just been left alone.”

Some of these things are so very much not new. Sorry to burst your bubble there but some of these problems have been here since launch so saying that they haven’t had the time is like saying that the person who keeps procrastinating about his health for 30 years shouldn’t have died suddenly because he really didn’t have the time to take care of himself. It’s been years since launch you realize and the problems they themselves created with combat for example should have been priority.

It’s the other side of the same logical fallacy argument that we should be patient, well how long is too long. Should we wait 2 more years?

Balance Team: Please Fix Mine Toolbelt Positioning!

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Posted by: Mr Snotty Pants.3980

Mr Snotty Pants.3980

I suggest they provide periodic feedback on the threads that have been going on for months. Even if they just summed up the suggestions, we’d know they were reading and thinking about it. Many of the big, never-die threads start with them asking us for suggestions — show us the suggestions are going somewhere.

The feeling now is they are actively ignoring Traits, actively ignoring Greatest Fear. If that’s not the case, then they should figure out how to provide some communication here…

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Posted by: Valandil Dragonhart.2371

Valandil Dragonhart.2371

I suggest they provide periodic feedback on the threads that have been going on for months. Even if they just summed up the suggestions, we’d know they were reading and thinking about it. Many of the big, never-die threads start with them asking us for suggestions — show us the suggestions are going somewhere.

I agree, and I’ve put forward the same suggestion many times. It seems like they just don’t wanna come to the party on anything that isn’t thought up or vetted by them, or part of a CDI brainstorming session. It’s really counter-productive.

The old-school Arrow-Key warrior.
“Obtaining a legendary should be done through legendary feats…
Not luck and credit cards.”

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Posted by: Varonth.5830

Varonth.5830

Quote from another thread which was closed because we should use already existing threads instead: https://forum-en.gw2archive.eu/forum/game/gw2/A-Case-Study-in-ANet-Communication/first#post4513095

It’s almost like Anet needs someone to ask the question, “what will Reddit think?”.

Reddit is the home to hive-mind fanboys for almost every online game. The power of that downboat button ensures that anything critical of a company or game will never be seen by large numbers of people, and the fanboys use it.

When Reddit goes ballistic it’s obvious that Houston didn’t know there is a problem, but needs to be told, and that has happened three times in recent weeks.

Commander tags for 300g?
Removing crossed sword indicators when a WvW objective is attacked?
Gem/Gold conversion changed, not for the better, with a lousy excuse?

Yeah, what will Reddit think?

By the way, I’m posting this here because if I posted this on Reddit it would downboated to the bottom of the lake, immediately.

That might be the case for game specific subreddits like /r/guildwars2 , but with the latest gemstore change they made it under the top 3 threads on /r/games aswell.

/r/games has the tendency to upvote such changes which do more harm than good to the players, mostly because they like drama. The thing is, once it got highly upvoted, other mainstream gaming media will pick the story up because there are obviously views to be found in that subject.

And that is the point where things get bad for ANets publicity. So you better start reacting on this.

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Posted by: Crovax.7854

Crovax.7854

Quote from another thread which was closed because we should use already existing threads instead: https://forum-en.gw2archive.eu/forum/game/gw2/A-Case-Study-in-ANet-Communication/first#post4513095

It’s almost like Anet needs someone to ask the question, “what will Reddit think?”.

Reddit is the home to hive-mind fanboys for almost every online game. The power of that downboat button ensures that anything critical of a company or game will never be seen by large numbers of people, and the fanboys use it.

When Reddit goes ballistic it’s obvious that Houston didn’t know there is a problem, but needs to be told, and that has happened three times in recent weeks.

Commander tags for 300g?
Removing crossed sword indicators when a WvW objective is attacked?
Gem/Gold conversion changed, not for the better, with a lousy excuse?

Yeah, what will Reddit think?

By the way, I’m posting this here because if I posted this on Reddit it would downboated to the bottom of the lake, immediately.

That might be the case for game specific subreddits like /r/guildwars2 , but with the latest gemstore change they made it under the top 3 threads on /r/games aswell.

/r/games has the tendency to upvote such changes which do more harm than good to the players, mostly because they like drama. The thing is, once it got highly upvoted, other mainstream gaming media will pick the story up because there are obviously views to be found in that subject.

And that is the point where things get bad for ANets publicity. So you better start reacting on this.

Basically this. I really fear the decision to revert the changes was more for damage control and less because they actually care about their customers. If they really cared they wouldn’t have changed it to begin with or at least not when only around 30% of all gemstore stuff has a multiple of 400 pricetag.

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Posted by: Mr Snotty Pants.3980

Mr Snotty Pants.3980

Pretty sure the quick revert was damage control.

Sticking folks with left-over gems is a well understood monetization scheme. Heck, they already do it with gems-for-cash.

It’s possible monetization wasn’t the main motivation behind this change, but there’s no way they weren’t aware of the benefits of making 400 gems the minimum.

They may have underestimated the outrage, but they knew what they were doing. Pinning this on new player experience was a half truth at best.

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Posted by: MuteTM.6428

MuteTM.6428

Pretty sure the quick revert was damage control.

Sticking folks with left-over gems is a well understood monetization scheme. Heck, they already do it with gems-for-cash.

It’s possible monetization wasn’t the main motivation behind this change, but there’s no way they weren’t aware of the benefits of making 400 gems the minimum.

They may have underestimated the outrage, but they knew what they were doing. Pinning this on new player experience was a half truth at best.

“Never attribute to malice that which is adequately explained by stupidity.”

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Posted by: lordkrall.7241

lordkrall.7241

This is a great example of how they can’t win.

If they add something that is generally disliked and does not remove it despite people clearly disliking it people complain about how they never listen to the community.

If they do remove something after people show their dislike it is just damage control.

Krall Bloodsword – Mesmer
Krall Peterson – Warrior
Piken Square

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Posted by: CrashTestAuto.9108

CrashTestAuto.9108

It isn’t so much that they can’t win. It’s more that they’ve lost so much faith from the community that they need to work to get it back.

Either ANet genuinely didn’t know that this would be hugely disliked, which shows that they are extremely out of touch with their playerbase. Or they did know, and decided to do it anyway.

I love the game, and I really want to have faith in it succeeding. But the list of stuff like this is growing. As is the list of poor communication choices. They’ve hit a point where, unfair as it might be, simply reverting one terrible decision after a barrage of complaints isn’t going to be enough for many players.

anet's lack of transparency

in Guild Wars 2 Discussion

Posted by: tolunart.2095

tolunart.2095

This is a great example of how they can’t win.

If they add something that is generally disliked and does not remove it despite people clearly disliking it people complain about how they never listen to the community.

If they do remove something after people show their dislike it is just damage control.

Yep.

There are anywhere from a few hundred thousand to several million active accounts worldwide. Almost every account belongs to a different person, who wants different things from the game, likes and dislikes different things, has different expectations, and different amounts of patience.

Pretty much by definition any change – or any refusal to make a change – is going to upset someone. Those who are upset are more likely to publicly declare that they are upset. And when a handful of them are saying the same things, suddenly they become “everyone.”

But, on the other hand, any change – or any refusal to make a change – is going to please someone. Those people are less likely to shout “I like this!” from the rooftops, but what does happen is that they log in and play the game, and buy gems, and do stuff. Anet can measure this and when the number of people actually playing the game drops sharply, they’ll know they did something wrong.

100,000 players stop logging in after a patch, there’s a problem. Twelve people yelling about something on the forums, not so much.

anet's lack of transparency

in Guild Wars 2 Discussion

Posted by: OtakuModeEngage.8679

OtakuModeEngage.8679

You asked for advice of how much to say, so that you don’t get our hopes up when you change your mind, or when developement takes longer than you expected, or we, would have liked, or how to reveal future plans without spoiling your great conent. Well here is a suggestion I put on a thread that is very important to me, I hope it helps you see how you can answer without giving too much away or ignoring us all together, and prehaps even, take a visit to that thread and give us the light in the darkness we’ve been praying for.

—redirected from “My Greatest Fear Plotline” thread—
https://forum-en.gw2archive.eu/forum/game/gw2/My-Greatest-Fear-Plotline/page/7#post4517102
Honestly my favorite answer would be, “we are going to revert the story back to how it used to be,” or even “while the Orr chapters will remain in their new order(because we think that’s better), we will return the ‘my greatest fear’ plotline, and patch the orr chapters to remove the inconsitances and help the new order flow better,” which is not the answer I want to hear, but is acceptable. Even stating my greatest fear, which is that the “‘my greatest fear’ plotline will NOT return”, is better than nothing, at least then we know its removal was planned and not a bug, at least then we know your stand on the issue. You can even add that “Our decision may change”, or “a fix may take a while”, so that we do not get our hopes up when it takes a long time to come, or is cancealed all together. Even such statements as, “we need to gauge more customers oppions on the matter before we decide”, or “we are uncertain, but are talking about what to do with this matter” would applease our concerns, if not amend them. Just talk to us, that’s all we ask. Give this matter the proper attension it demands, our concerns the proper respect.
—end quote—

Honesly, your silence on the matter is sturring a lack of faith in ANet, which is what causes the whole ‘ill stop buying gems,’ and ‘ill stop playing’ triads, its also what causes our post to become increasingly rude and heated.

(edited by OtakuModeEngage.8679)