any update on this

any update on this

in Guild Wars 2 Discussion

Posted by: vocrixis.5632

vocrixis.5632

How they will be or when they will be doing the refund for people who bought the game recently. I will be buying the expansion and want to turn over the refund to gems when they do it. Was just wondering if you guys heard anything of late.

any update on this

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

This is the latest information:

For all players who purchased the Guild Wars 2 core game from our website and registered it between January 23, 2015 and June 16, 2015 in anticipation of Guild Wars 2: Heart of Thorns, we will automatically refund what you paid for the core game should you decide to pre-purchase Guild Wars 2: Heart of Thorns from our website or in-game store any time through July 31, 2015. If you take advantage of this refund and pre-purchase Guild Wars 2: Heart of Thorns, all of your current account progress will be kept intact. We’ll provide further details on when refunds will be processed in the next couple weeks as we set up this process.

If you purchased the core Guild Wars 2 game from our website and registered it between January 23, 2015 and June 16, 2015, and you no longer want to play Guild Wars 2, we will refund your core game purchase price and close your account provided you make the request by July 31, 2015. Please contact our Customer Support team to make this request.

If you purchased the core game from a third party, we are unable to provide a refund.

Good luck.

any update on this

in Guild Wars 2 Discussion

Posted by: vocrixis.5632

vocrixis.5632

Yea was hoping for new info, thank you however.

any update on this

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can check the Dev Tracker each day, as well as the News Blog, for late-breaking news!

Good luck.