Guild Wars 2

I just want to ask other players how are you satisfied with bug reports and bug solving in GW2? I must add that i come across several bugs then i went to forum but found they are usualy reported for weeks but no one rly cares. I played several mmos with every kind of model like F2P, P2P, B2P but this one has by far the worst bug solving i met.

That’s bull. Worst bug solving by far? Give me a metric if you’re going to make a ludicrous claim like that.

If you want to report a bug anyway, use the /bug command in chat. Forums are going to be a lot harder to get a positive result in.

by far i mean in other games bugs i found was solved in hours, maybe days but here there bugs even several weeks old. For example skill point in plains of ashford on aurora glade it is stuck for 3 days now. Also the experience survivor is buged for very long time.

Bug fixing can take a while. There are plenty of fixes slated for the 9/24 update that were reported a couple of weeks ago. Testing generally isn’t just “Hey, here’s a bug, let’s just skim through the code and find out what the problem is.” Too many variables for that. It’s usually a long process of trial and error, not only to see if the bug has been fixed, but also to make sure new ones weren’t created in the process.

Paraple.3496:

here there bugs even several weeks old. For example skill point in plains of ashford on aurora glade it is stuck for 3 days now.

several weeks != 3 days…

if you want to see bugs fixed faster maybe you should apply for job. I’m sure they could use the help right now.

well usualy when it is just stuck event someone comes and resets it, or atleast in another games i played.

All I know is a lot of people aren’t getting their gold from the database and so far, Anet’s being silent. The last thing any one would do is treat a large portion of people with silence especially those whom have lost property due to the companies fault.

At this point It seems that bug report forums are rather “lackluster” or inattentive which is disappointing in a sense that a f2p gaming support team would be catching up to par with Anet’s current habit if not, exceed it.

Paraple.3496:

by far i mean in other games bugs i found was solved in hours, maybe days but here there bugs even several weeks old. For example skill point in plains of ashford on aurora glade it is stuck for 3 days now. Also the experience survivor is buged for very long time.

You had bugs solved in hours? The QA cycle for most software companies is FAR longer than hours.

You had bugs solved in hours? The QA cycle for most software companies is FAR longer than hours.[/quote]

i got buged Q in wow solved in 20 mins and it was kind of a same problem like with buged skill point … just stuck event

It’s a weakness of btp model – in subscription based game players seeing bugged game may cancel/ not renew subscription, which equals lost money. Here, the suckers already paid ;-)