Guild Wars 2

Dear Developers.

I’d like to complain

About the fact that we were 90% into claiming the guild hall -after several failed organised attemps, because of kitten ing around freely – we got a “New Update Available”

We continued, and than – when I wanted to Claim The Hall.

It bugged.

Appearantly, when a new update is out – all guild upgrades aren’t claimable untill you update.

Thanks for that

Yeah, we managed to start it again – but we lost +/- 20 players in the run because it was getting too late :/

Same happened to us. We got the confirmation that we had claimed the guild hall but aren;t able to get in. Most people left, so we’ll have to run it again I suppose.

Same happened to us, unfortunately we only have a few people in our guild, so we had asked several others from other guilds to help us..

There were only 6 of us even with help from other guilds.. took us a bit but we got it done. I screen shot Kogga telling us we had won and to claim our guild and sent in a ticket. I don’t see us getting other people together like this (new game, weekend, people having taken time off work for the launch) to do it again.. we paid 100 gold and 150 influence, we won the event and were so excited to claim our new guild for our tiny guild…Please, it would be great if you activate the crystal for us since we did everything right on our end.

allorn.4169:

.Please, it would be great if you activate the crystal for us since we did everything right on our end.

I think they should, if they can ofcourse.

There’s no cinematic, extra credits after you touch all.
Only instance owner is left, you’re getting kicked out – than upon reopen it’s yours

Update:
We got our guild hall..on our own; luckily we got 6 players together on Sunday and were able to defeat the modrem hordes.

But I would like to say that the next time you do an update on a Saturday (when a LOT of people are playing like after a MAJOR launch of new content that everyone would be doing when most of their guild was on….) and the update is something that could affect what those people are doing (like gathering together to do something like guild halls) that you REALLY need to put the notes up before the update (we did check for notes and there were none) OR put it in the announcement that you are doing an update that would affect game play. Had it been in the announcements that they were updating guilds and any progress would be interrupted, we would have updated first. In fact, we debated but figured since we had three hours and there were no update notes or warnings anywhere, it was probably a minor fix and we could continue.

I have seen many MMOs put world announcements up to warn players in the chat and world announcements. I know they can do it: “Please update before you attempt to claim your guild, this update will affect guild halls”. Simple, quick and to the point; would have saved us (and a lot of the guilds I saw standing at the guild portal waiting to go in) a lot of trouble and disappointment.

All in all, the guild halls are amazing! I’m super happy with the update. Thanks to all for the hard work and time you put in to create an awesome game. thumbs up