Heart of Thorns, unable to play
ArenaNet Communications Manager
Because this is an individual case, I’d suggest you click Support above and then use “Submit a request” to get personal assistance with this.
I’m sorry you’re having difficulties. The team will help you as soon as possible!
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I am having the same Problem I even got the in Game thank you for your purchase hopefully this problem can be fixed. Awaiting a response.