Guild Wars 2

I’ve been reading the forums and the storm seems to revolve around mostly that vet players are not getting anything while the new players get the core game for free when they purchase HoT.

In all honesty I don’t mind the price for the expansion, it was the core game included but upgrading gives you nothing apart from the expansion is what irked me a little bit. If it was just the expansion for 50 nothing else included I wouldn’t of cared.

Anyways here is what I think you could do to alleviate the storm and still save face.
Add a free char slot into the gem store under the promotions tab like you have done before with other items when morale was low and say that was the plan the whole time. To reward the players fighting in the trenches and giving back feedback and bug reports daily not someone who left the game and is only coming back for HoT, since they have to be actively playing the game in order to redeem it.