Q:
So I purchased guild wars 2 and someone told me anet will refund me if i purchased it within 30 days of announcement of heart of thorns and I did is this true can I get an admins response?
contact support
Yup it’s true, just submit a ticket
This is currently the only official statement on the issue. For refunds in general, see here: https://help.guildwars2.com/entries/27697743-Refunds most of that will apply to this instance as well.
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