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Posted by: Haecate.5462

Haecate.5462

Hello.

I just bought today Heart of Thorns and the new expansion. When I check my account, the new expansion is available but not Heart of Thorns.

Did this happened to anyone else?

Thanks in advance for your help.

Haecate

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Posted by: Donari.5237

Donari.5237

I don’t know off the top of my head, but I have a guess: Maybe you have a separate HoT code you need to apply? Did you buy through the website or through the in-game gem store? If via website, check your email for a HoT code to apply to an existing account.

I hope it’s as easy as that.

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Posted by: Haecate.5462

Haecate.5462

Thank you so much. I didn’t check my email because I thought it was authomatic. It’s active now.

Again, thank you!!!

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Posted by: Donari.5237

Donari.5237

Hooray! Glad that was the answer!