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Posted by: GeekDavid.2786

GeekDavid.2786

Now taking bets on how long before this is merged into the huge thread…

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Posted by: HyruleanHyroe.1473

HyruleanHyroe.1473

I wont buy expansion as when i bought this game i was under the understanding that was it,one off payment play forever new stuff part of the deal.
and i wont pay that amount out for an expansion,to but an expansion for the price of a full game is kittened and i guess i be with gw2 and will refuse to buy this or any content,just another example of game makers getting greedy.

It’s hardly Anet’s fault that ‘your understanding’ was wrong. There’s no subscription fee, and that’s it. Was true, is true, will continue to be true. They’ll continue to offer living story content for free. No one ever said expansions were free as well.

If you won’t pay $50 for an expansion, that’s your call, but it’s hardly unusual for a new expansion for an MMO to cost $50.

I have a “band”, Beatiatrician: http://youtu.be/zw_Sl-El8_I

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Posted by: Gray.9041

Gray.9041

the free forever argument I’d say is stupid – GW2 will be free forever. GW2: Heart of Thorns isn’t part of that. tomorrow’s patch is a good example of the core game getting important updates without the expansion.

the pricing argument I disagree with, but it’s a subjective view, so I won’t say it’s a bad argument.

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Posted by: Vayne.8563

Vayne.8563

Yes, it is free forever. You can continue to play the game you bought, Guild Wars 2 forever. Guild Wars 2 Heart of Thorns is a separate registered trademark. A separate game that expands the game you are now playing.

But it doesn’t stop you from playing the game you purchased for free.

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Posted by: coso.9173

coso.9173

old players and new players get EXACTLY the same thing, a NEW account with both core game + HoT.
now the old players hace the CHOICE to applpy the expansion to their existing account instead of having a completely new account, so they can continue to develop their characters.
However by doing some they lose the additional core game, since they already have it on their old account.

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Posted by: vikkival.2459

vikkival.2459

Gawd thank you, now hopefully all these $50 threads will stop. I’ll be so happy!

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Posted by: skowcia.8257

skowcia.8257

Now im okay with xpac.

obey me

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Posted by: Fernling.1729

Fernling.1729

I still don’t think the expansion has enough to warrant that price. I hope there is a lot more to it than what we’ve seen.
It’s nice that they are including a character though.

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Posted by: ricky markham.8173

ricky markham.8173

yes thank you gaile for bringing that to our attention. this is what i felt was right

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Posted by: Angeal.2368

Angeal.2368

Praise the sun ya’ll WOO!!

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Posted by: BolkovonHarnfeldt.1372

BolkovonHarnfeldt.1372

You really want to get people to pre-purchase instead of waiting for the release to make an informed decision whether to buy or not, don’t you?

So much left that I wanted to see…

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Posted by: mrauls.6519

mrauls.6519

Oh wow :o

Mes (Guardian)
I make PvP & WvW videos

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Posted by: skowcia.8257

skowcia.8257

I still don’t think the expansion has enough to warrant that price. I hope there is a lot more to it that whan we’ve seen.
It’s nice that they are including a character though.

I dont think its worth either but we need to see it everything first before we judge it. Also we cant forget that we pay for all future updates prior to next xpac as well.

obey me

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Posted by: vikkival.2459

vikkival.2459

I still don’t think the expansion has enough to warrant that price. I hope there is a lot more to it that whan we’ve seen.
It’s nice that they are including a character though.

Well they haven’t really released everything so you’ll still have to decide it’s worth when all is revealed~ At least now you know the end price.

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Posted by: Rauderi.8706

Rauderi.8706

I wonder if this means I’ll get another slot, after buying the Ultimate package.
If not, RIOT Er, uh, I’ll behave.
Thanks so much, Gaile. Glad the team had such a solid response after all the vitriol.

Many alts; handle it!
“I’m finding companies should sell access to forums,
it seems many like them better than the games they comment on.” -Horrorscope.7632

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Posted by: papry.8096

papry.8096

ANGRY VET WINS !!!!!!!!!!!!!

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Posted by: Iason Evan.3806

Iason Evan.3806

That’s a great way to handle things. Hopefully in the future, the people that make these decisions will see the types of issues that could arise because of said decisions before they happen and address them accordingly. Giving character slots to people when you add a new profession was amazing in GW1 with Factions and Nightfall. The addition of it here with Heart of Thorns is a good trend to continue.

Hopefully this type of communication can continue in the future as well.

I still want to know exactly what I am getting before I open my wallet though.

  • How many zones are there?
  • How much content is here when compared with GW2’s base game?
  • How much future content will require Heart of Thorns?

So many more questions, but that is a good start. A good start at open communication.

Leader of The Guernsey Milking Coalition [MiLk] Sanctum of Rall

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Posted by: Lian Olsam.9541

Lian Olsam.9541

now i hope you will give something more to ppl who bought the most expensive version of expansion, for be FAIR WITH ALL not only for one kind of proposal….

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Posted by: vikkival.2459

vikkival.2459

yes thank you gaile for bringing that to our attention. this is what i felt was right

See nothing to panic over. They’re always listening even if it doesn’t seem like it

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Posted by: Gaile Gray

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Gaile Gray

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I wonder if this means I’ll get another slot, after buying the Ultimate package.
If not, RIOT Er, uh, I’ll behave.
Thanks so much, Gaile. Glad the team had such a solid response after all the vitriol.

Yes it does. It’s an extra for you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Fernling.1729

Fernling.1729

I wonder if this means I’ll get another slot, after buying the Ultimate package.
If not, RIOT Er, uh, I’ll behave.
Thanks so much, Gaile. Glad the team had such a solid response after all the vitriol.

Gaile confirmed on reddit that you will receive 2 slots.

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Posted by: Xorin.9260

Xorin.9260

Not a complaint, necessarily, but for those who bought Deluxe or Ultimate, this is giving us two character slots. I’ve already got 9 slots: one per profession and one key farmer. I liked getting the extra slot with the upper two editions for the Revenant, but another one is not exactly useful for me. Perhaps there could be an option for something else for those of us who picked up Deluxe or Ultimate?

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Posted by: BolkovonHarnfeldt.1372

BolkovonHarnfeldt.1372

I still don’t think the expansion has enough to warrant that price. I hope there is a lot more to it that whan we’ve seen.
It’s nice that they are including a character though.

Well they haven’t really released everything so you’ll still have to decide it’s worth when all is revealed~ At least now you know the end price.

Since, as far as I can tell, the blog post mentions you get the boni/refunds (apart from closing your account) only if you pre-purchase, you cannot really wait until all is revealed…

So much left that I wanted to see…

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Posted by: mtpelion.4562

mtpelion.4562

It’s good to hear that some of the concerns have been addressed. Now you need to address mine.

The current price point ($50) is much too high for what the players currently know of the content provided. While there are players who will pay this high amount anyway, there are those of us who would like to actually know what we are getting before we hand over our money. If you want me to show you the money, you’ve got to show me the content.

Server: Devona’s Rest

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Posted by: Gaile Gray

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yes thank you gaile for bringing that to our attention. this is what i felt was right

See nothing to panic over. They’re always listening even if it doesn’t seem like it

It’s true. We are. We do. We always will.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: mrauls.6519

mrauls.6519

I can’t wait for the expansion to drop!

Mes (Guardian)
I make PvP & WvW videos

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Posted by: Lian Olsam.9541

Lian Olsam.9541

Not a complaint, necessarily, but for those who bought Deluxe or Ultimate, this is giving us two character slots. I’ve already got 9 slots: one per profession and one key farmer. I liked getting the extra slot with the upper two editions for the Revenant, but another one is not exactly useful for me. Perhaps there could be an option for something else for those of us who picked up Deluxe or Ultimate?

agree, they should add the gem value instead the second character slot, so who need will be able to buy it, who doesent need will use gems for other stuff… same value, and everyone will be happy

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Posted by: Fernling.1729

Fernling.1729

yes thank you gaile for bringing that to our attention. this is what i felt was right

See nothing to panic over. They’re always listening even if it doesn’t seem like it

There was a big thread way before they announced the prepurchase asking for a slot to be included with the expansion. It wasn’t until after everything blew up(including massively, pc gamer etc) that they went back on it.
I’m not convinced they would have changed this if the freakout wasn’t as large. Even the worst companies know a thing or two about damage control.

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Posted by: Moon.7310

Moon.7310

Thank you! Pre-Purchased just now :-)

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Posted by: Amroth.2170

Amroth.2170

They could have avoided a lot of trouble had they just done this from the start.

I think the new option for veterans is fair. There’s no reason they couldn’t have provided that choice from the beginning though.

The only criticism I might add is that they could have given the option between a new character slot of the equivalent in gems. Not everyone will need the extra character slot, and it gives more flexibility depending on the player.

(edited by Amroth.2170)

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Posted by: Dondarrion.2748

Dondarrion.2748

Thank you for your response to the community and showing us veterans your appreciation!

And, yes, pre-purchased my copy of HoT just now!

Lord Sazed / Hasla the Huntress / Seaguard Hala
Seamarshal Belit / Initiate Xun Tsu / Mistwarden Roshone
Seafarer’s Rest | Northerner @ Dragon Season

(edited by Dondarrion.2748)

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Posted by: ricky markham.8173

ricky markham.8173

yes thank you gaile for bringing that to our attention. this is what i felt was right

See nothing to panic over. They’re always listening even if it doesn’t seem like it

i was buying even if they didnt do this im glad they did though and i said in another thread i figured they would do it

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Posted by: skowcia.8257

skowcia.8257

now i hope you will give something more to ppl who bought the most expensive version of expansion, for be FAIR WITH ALL not only for one kind of proposal….

I see..another drama incoming. Too bad you already preordered so in fact you was fine the way it was done. I dont’see reason a reason why it should bother you in this case.

obey me

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Posted by: DarksunG.9537

DarksunG.9537

This is the least they could do. I mean 1 more character slot is like basic-level feature so can use the new fricken class.
Expansion still looks small. Unless they reveal a ton more than what they’ve outlined it will still be small.

(edited by DarksunG.9537)

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Posted by: Zetsumei.4975

Zetsumei.4975

Read through the blog, thats better

Kurodaraku – Necromancer | Kuroshikon – Ranger
Officer of [DEX] Deus Ex Machina Eu and [Fus] Fus Ro Dâh
Ruins of Surmia

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Posted by: vikkival.2459

vikkival.2459

I still don’t think the expansion has enough to warrant that price. I hope there is a lot more to it that whan we’ve seen.
It’s nice that they are including a character though.

Well they haven’t really released everything so you’ll still have to decide it’s worth when all is revealed~ At least now you know the end price.

Since, as far as I can tell, the blog post mentions you get the boni/refunds (apart from closing your account) only if you pre-purchase, you cannot really wait until all is revealed…

Ah, for the people requesting refunds…mm at this point I guess you’ll simply have to evaluate if the expansion is something you would risk investing in. Like, do you enjoy gw2 and living story?

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Posted by: Gaile Gray

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Gaile Gray

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Thank you! Pre-Purchased just now :-)

Thanks for your support!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Entenkommando.5208

Entenkommando.5208

I am a veteran and I really never cared about that.

But it is very nice that you now have a decent option for the ambiguous FAQ.
My friend also purchased GW2 in the last sale and I will definitly tell him to get HoT.

R.I.P Kodasch Allianz [KoA]

All we wanted was a GvG.

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Posted by: minbariguy.7504

minbariguy.7504

Okay, so, to be clear…if we wait until after release to purchase HoT, we don’t get a character slot? The character slot is only a pre-order bonus?

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Posted by: Mitha.7039

Mitha.7039

Arenanet,

Thank you for continuing to listen to and address the concerns of your playerbase. That’s a lot more than some of your competition is willing to do, so I give you massive props. And this doesn’t even address my particular concerns, I just wanna thank you for continuing to communicate, and I wanna encourage you to continue to communicate with your playerbase. Us veterans thank you for listening to (reasonable) feedback.

Sylvari roleplayers and fangirls: We’re suckers for the underdog…

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Posted by: Antonin.3926

Antonin.3926

I wonder if this means I’ll get another slot, after buying the Ultimate package.
If not, RIOT Er, uh, I’ll behave.
Thanks so much, Gaile. Glad the team had such a solid response after all the vitriol.

Yes it does. It’s an extra for you.

I’m very pleased your team had such a quick response to deal with the players concerns. Seems to be a win for everyone involved.

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Posted by: Black Box.9312

Black Box.9312

Thank you, Anet. It’s very reassuring to see that you guys are willing to accommodate for people that had the unfortunate coincidence of buying the core game on sale shortly before preorders began.

The extra character slot is also very much appreciated. I think many of us didn’t really mind new players getting the core game thrown in with their purchase as an added bonus so much as we just felt like we were cornered into spending extra money just to make use of the extra class that many people are very excited to try out, despite being (mostly) loyal customers that only wish the best for the game.

So once again, thanks for stepping up and taking action to make sure that everyone can be satisfied.

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Posted by: Manasa Devi.7958

Manasa Devi.7958

Since the most recent sale priced GW2 base at $10, exactly the equivalent of a character slot, this makes excellent sense.

Expansion + GW2 base game = Expansion + character slot.

Perfect solution.

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Posted by: Tyberius of Ranik.3049

Tyberius of Ranik.3049

Yay! Glad to see you all are listening.

Quick, everyone over to the SAB page ASAP while we got their attention! !

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Posted by: Wolfeng.3784

Wolfeng.3784

Really glad to see how Anet is handling this situation, automatic refunds for those that bought the game since january. Looks like great news, hopefully.

I still wish there would be more communication between the company and the players, the silence can be worse than answers at times.

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Posted by: Wolfheart.1879

Wolfheart.1879

“For all players who registered the core Guild Wars 2® game prior to January 23, 2015 and who upgrade their account by prepurchasing and registering any Guild Wars 2: Heart of Thorns edition before Guild Wars 2: Heart of Thorns‘ launch, we will add one additional character slot to your Guild Wars 2 account.”

What of those loyal customers who decide, for reasons of wanting full information on what bang is being gotten for their buck, or are still floating, or for any other reason, decide to wait until launch to purchase HoT?

Why is the extra slot for prepurchases only? (Or at least how that reads).

That isn’t a point that factors into my own situation, as I already have 64 slots, so either way i can’t take advantage of the offer. Just seems another little push for prepurchases over waiting and seeing.

Divinity’s Reach is home to some top-tier criminal masterminds.
The kind of people who will set an orphanage on fire after locking themselves inside it.

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Posted by: Perez.1670

Perez.1670

If you bought deluxe before this, do you get an extra slot or how does that work?

A day without sunshine is like, you know, night.

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Posted by: Ricky.4706

Ricky.4706

i miss you hanging out with us in game.

IBM PC XT 4.77mhz w/turbo oc@ 8mhz 640kb windows 3.1 hayes 56k seagate 20 meg HD mda@720x350 pixels

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Posted by: Fernling.1729

Fernling.1729

Okay, so, to be clear…if we wait until after release to purchase HoT, we don’t get a character slot? The character slot is only a pre-order bonus?

“For all players who registered the core Guild Wars 2® game prior to January 23, 2015 and who upgrade their account by prepurchasing and registering any Guild Wars 2: Heart of Thorns edition before Guild Wars 2: Heart of Thorns‘ launch, we will add one additional character slot to your Guild Wars 2 account.”

That’s correct.

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Posted by: ZudetGambeous.9573

ZudetGambeous.9573

Well the expansion is still rather expensive, however this is a very nice gesture and much more acceptable.