Guild Wars 2

Hey,

I just added a pre-purchase code to my account and I didn’t recieve the title. I got a mail ingame with a thanks for your purchase and my account is upgraded on the website but no title or anything else.

Anyone had this problem?

Have you completely logged out of the game, and back in?

Good luck.

Hey, I’ve closed the game several times and relogged. The weird thing is the mail from arenanet thanking me for the purchase, I think when you get that you should get the title.

If I go to the gem store, I see an option to upgrade to deluxe for 2400 gems, so the hot has registered properly.

Adanedor.1645:

Hey, I’ve closed the game several times and relogged. The weird thing is the mail from arenanet thanking me for the purchase, I think when you get that you should get the title.

If I go to the gem store, I see an option to upgrade to deluxe for 2400 gems, so the hot has registered properly.

Contact support. Link at the top and bottom of the page.

How full is your mail box? The email with the stuff that comes with prepurchases counts towards the 10 mail limit.

Seera.5916:

How full is your mail box? The email with the stuff that comes with prepurchases counts towards the 10 mail limit.

The title would be added automatically. There is nothing physical about it. I registered my code, got the in game mail saying that’s for supporting ANet, and the title was there. I didn’t have to click on anything to get the title.