Q:
Pre-purchase glider wings
Once they update the Wardrobe (at release), or, at least, the Hero Panel to show Glider Skins, the bonus Glider Skin will become available.
(The skins may be in the actual Wardrobe, or may have their own tab, like Minis or Finishers.)
I’m sure no tickets to the CS Team will be necessary.
Good luck.
It’s pretty clear there will be a glider skins section in the Hero Panel that just wasn’t in beta (maybe to prevent people seeing icons for locked skins? Or just for coding reasons having to do with beta clients?) and I think a dev may have said as much but I don’t recall precisely. The skin should appear in that section once HoT is live.
If not, then worry about joining the tsunami of tickets.
Since you can bet that glider skins will be a gemstore item, that means there is a part of the wardrobe we don’t have yet. It should unlock Friday with the rest of the HoT content.
ANet may give it to you.